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Back Office Jobs in Georgetown, TX (NOW HIRING)

Director of Operations

Copperas Cove, TX · On-site

$80K - $120K/yr

Finally, experience leading technological innovation in the contact center / back-office environment (such as implementation of omnichannel communication strategies and self-service options) is ...

Director of Operations

Copperas Cove, TX · On-site

$80K - $120K/yr

Finally, experience leading technological innovation in the contact center / back-office environment (such as implementation of omnichannel communication strategies and self-service options) is ...

Dental Office Manager

Leander, TX · On-site

$55K - $65K/yr

Oversee day-to-day front and back office operations, ensuring smooth patient flow and exceptional patient experiences * Provide strong leadership to the front office team, including treatment ...

Dental Office Manager

Leander, TX · On-site

$55K - $65K/yr

Oversee day-to-day front and back office operations, ensuring smooth patient flow and exceptional patient experiences * Provide strong leadership to the front office team, including treatment ...

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Back Office information

See Georgetown, TX salary details

$12

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$25

How much do back office jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for back office in Georgetown, TX is $18.92, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $20.77 per hour, depending on experience, location, and employer.

What is a back office?

Back office jobs focus on the support of a company's administration. Back office workers often perform data entry, monitor information about the location, record noteworthy events, and otherwise work to support the internal operations of the business. In this field, you may also participate in overseeing regulatory compliance, managing settlements, and monitoring front-office operations. Some back office employees monitor employee performance, help with employee development, and provide recommendations for when to recruit new employees. In effect, back office jobs focus on the day-to-day administrative operations of a company, particularly as it relates to processing paperwork and handling other tasks. Despite the name, many back office positions work outside of the company's headquarters, so it's common to find work from home positions for these roles.

What is a back office?

Back office jobs refer to roles that support the essential operations of a business but do not directly interact with customers or generate revenue. These positions typically include functions such as administration, accounting, human resources, IT support, and data management. Employees in the back office ensure that the company's processes run smoothly, maintain records, and provide crucial support to the front office staff. While they might not be customer-facing, back office roles are vital for the overall success and efficiency of an organization.

What are the key skills and qualifications needed to thrive as a back office professional, and why are they important?

To thrive as a Back Office professional, you need strong organizational skills, attention to detail, and proficiency in administrative processes, often supported by a relevant degree or experience in office management. Familiarity with office software such as Microsoft Office Suite, databases, and enterprise resource planning (ERP) systems is typically required. Effective communication, time management, and problem-solving abilities help professionals excel in supporting front-office operations and collaborating with teams. These skills ensure smooth business operations, accurate record-keeping, and efficient support for organizational goals.

How does the back office team typically collaborate with front office departments to ensure smooth business operations?

Back Office professionals work closely with front office teams, such as sales and client services, by handling essential administrative, data management, and compliance tasks that support customer-facing activities. Regular communication is key—Back Office staff often coordinate through meetings, shared systems, and workflow tools to resolve issues, process transactions, and ensure accurate record-keeping. This collaboration helps maintain operational efficiency, minimize errors, and ensure that clients receive timely and reliable service. Being proactive and detail-oriented are important traits for excelling in this supportive, behind-the-scenes role.

What is the difference between Back Office vs Customer Service Representative?

AspectBack OfficeCustomer Service Representative
Primary ResponsibilitiesProcessing transactions, data entry, administrative supportAssisting customers, answering inquiries, resolving issues
Work EnvironmentOffice setting, often behind the scenesFrontline, direct interaction with clients
Required SkillsAttention to detail, administrative skills, basic technical knowledgeCommunication skills, problem-solving, customer focus
Common CertificationsNone typically required, but relevant certifications can helpCustomer service certifications (e.g., CCSP) beneficial

Back Office roles focus on administrative and support tasks behind the scenes, while Customer Service Representatives interact directly with clients to address their needs. Both roles are essential in the industry but serve different functions within an organization.

What are considered back office jobs?

Back office jobs involve administrative, support, and operational functions that do not directly interact with customers, such as data entry, accounting, human resources, IT support, and administrative assistance. These roles typically require organizational skills and familiarity with office software and systems.

What are popular job titles related to Back Office jobs in Georgetown, TX?

For Back Office jobs in Georgetown, TX, the most frequently searched job titles are:

What job categories do people searching Back Office jobs in Georgetown, TX look for?

The top searched job categories for Back Office jobs in Georgetown, TX are:

What cities near Georgetown, TX are hiring for Back Office jobs?

Cities near Georgetown, TX with the most Back Office job openings:

Infographic showing various Back Office job openings in Georgetown, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,362 per year, or $18.9 per hour.

Assistant Office Manager - Killeen

Coast Dental and Orthodontics

Killeen, TX • On-site

Full-time

Posted 25 days ago


Coast Dental rating

5.3

Company rating: 5.3 out of 10

Based on 9 frontline employees who took The Breakroom Quiz


Job description

Job Purpose

Provides support at the dental office front desk to other team members and patients through excellent customer service and communication skills.

Duties and Responsibilities

Work collaboratively with office manager to ensure all patients are provided prompt, quality customer service.

Follow all Accounts Receivables policies.

Offer patient alternate means of payment, i.e., third party financing.

Ensure effective customer service telephone skills.

Build a productive office schedule and ensure patients are re-appointed prior to leaving.

Explain treatment plan to patients when necessary.

In Office Manager's absence, maintain petty cash and make daily bank deposit on time and accurately, in accordance with the Bank Deposit and Petty Cash policy.

Exercise effective communication to ensure cooperation between the front office and the back office (including filtering down newsletters, correspondence and appropriate data).

Be responsive to patients and patient complaints utilizing the online inquiry system.

Assure timeliness and accuracy of paperwork.

Assure safety - workers compensation incidents are reported accurately and timely, protective equipment is utilized and OSHA/Bloodborne pathogen requirements are followed.

Complete insurance verifications two (2) business days prior to patients' visits to determine coverage and benefit limits and link insurance in EagleSoft appropriately.

Complete walkout process with each patient by reviewing charts to ensure that all information is written properly and procedures are documented and match the routing slip that the Doctor has submitted.

Complete the End of Day process which includes submittal of insurance claims and pre-determinations as directed by office manager.

Participate in morning huddles, chart reviews and routine office meetings.

Participate in office checklist duties as assigned.

All other duties and responsibilities as assigned.

Knowledge, Skills, and Abilities

  • Basic clerical and administrative skills.
  • Effective communication skills; demonstrates professional and courteous phone etiquette.
  • Basic knowledge of insurance and dental terminology preferred.

Working knowledge of Internet Explorer, Word, and Excel required. Experience with dental software such as EagleSoft preferred.

Effective time management skills with the ability to manage multiple tasks and priorities.

Qualifications (Experience, Education, Licensure, Certification)

  • Associate's Degree in business, or equivalent, and two years working experience. Has a working knowledge of the front and back office medical operation.
  • Prior management experience a plus.

Working Conditions

Assistant Office Managers work in areas that are highly visible and designed and furnished to make a good impression. Most work stations are clean, well-lighted, and relatively quiet.Work is sedentary in nature.

Employment Type: Full-Time

What Coast Dental employees say

Pay

Benefits

Hours and flexibility

Workplace

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