As an Operations Analyst Technician you will help to continue to support the mission. You will ... Microsoft office * Security clearance level: Active TS/SCI clearance * US citizenship required
As an Operations Analyst Technician you will help to continue to support the mission. You will ... Microsoft office * Security clearance level: Active TS/SCI clearance * US citizenship required
The Operations Analyst will play a crucial role in supporting the following ... Support to Office Director, Deputy Director, Deputy Program Directors, ADPM, and Program Managers
The Operations Analyst will play a crucial role in supporting the following ... Support to Office Director, Deputy Director, Deputy Program Directors, ADPM, and Program Managers
The Operations Analyst will play a crucial role in supporting the following ... Support to Office Director, Deputy Director, Deputy Program Directors, ADPM, and Program Managers
The Operations Analyst will play a crucial role in supporting the following ... Support to Office Director, Deputy Director, Deputy Program Directors, ADPM, and Program Managers
None Job Family: Intelligence Operations and Analysis Job Qualifications: Skills: Analytical ... Microsoft office * Security clearance level: Active TS/SCI clearance * US citizenship required
None Job Family: Intelligence Operations and Analysis Job Qualifications: Skills: Analytical ... Microsoft office * Security clearance level: Active TS/SCI clearance * US citizenship required
The Mid-Level Operations Analyst will play a crucial role in supporting the following ... Support to Office Director, Deputy Director, Deputy Program Directors, ADPM, and Program Managers
The Mid-Level Operations Analyst will play a crucial role in supporting the following ... Support to Office Director, Deputy Director, Deputy Program Directors, ADPM, and Program Managers
The Mid-Level Operations Analyst will play a crucial role in supporting the following ... Support to Office Director, Deputy Director, Deputy Program Directors, ADPM, and Program Managers
The Mid-Level Operations Analyst will play a crucial role in supporting the following ... Support to Office Director, Deputy Director, Deputy Program Directors, ADPM, and Program Managers
The Mid-Level Operations Analyst will play a crucial role in supporting the following ... Support to Office Director, Deputy Director, Deputy Program Directors, ADPM, and Program Managers
Quick apply
The Mid-Level Operations Analyst will play a crucial role in supporting the following ... Support to Office Director, Deputy Director, Deputy Program Directors, ADPM, and Program Managers
Business Operations Analyst
Sterling, VA · On-site
Overview The Business Operations Analyst plays a critical role in supporting the efficiency and ... Our JK Community Farm initiative is just one example of how we give back to our community, fighting ...
Business Operations Analyst
Sterling, VA · On-site
Overview The Business Operations Analyst plays a critical role in supporting the efficiency and ... Our JK Community Farm initiative is just one example of how we give back to our community, fighting ...
The Business Operations Analyst plays a critical role in supporting the efficiency and ... Our JK Community Farm initiative is just one example of how we give back to our community, fighting ...
The Business Operations Analyst plays a critical role in supporting the efficiency and ... Our JK Community Farm initiative is just one example of how we give back to our community, fighting ...
Operations Analyst II
Arlington, VA · On-site
Apply operations research methods,including mathematical modeling, data analysis, and optimization ... Contracts Management Office, Office of General Counsel, and external stakeholders.
Operations Analyst II
Arlington, VA · On-site
Apply operations research methods,including mathematical modeling, data analysis, and optimization ... Contracts Management Office, Office of General Counsel, and external stakeholders.
Trusted. The Joint, Office of the Secretary of War, Interagency Division provides expert support ... Our team of experienced military, technical, and operations research analysts is skilled in ...
Trusted. The Joint, Office of the Secretary of War, Interagency Division provides expert support ... Our team of experienced military, technical, and operations research analysts is skilled in ...
Business Operations Analyst 2 The Business Operations Analyst provides comprehensive administrative ... This role ensures efficient office management, compliance with policies, and support for leadership ...
Quick apply
Business Operations Analyst 2 The Business Operations Analyst provides comprehensive administrative ... This role ensures efficient office management, compliance with policies, and support for leadership ...
Operations Analyst, Federal
Arlington, VA · On-site
... back control of their most personal information. The Team At Cape, we are the architects of a ... The Role We are looking for a Government Operations Analyst to support our Product Operations team ...
Operations Analyst, Federal
Arlington, VA · On-site
... back control of their most personal information. The Team At Cape, we are the architects of a ... The Role We are looking for a Government Operations Analyst to support our Product Operations team ...
The Operations Analyst will play a crucial role in supporting the following ... Support to Office Director, Deputy Director, Deputy Program Directors, ADPM, and Program Managers
Quick apply
The Operations Analyst will play a crucial role in supporting the following ... Support to Office Director, Deputy Director, Deputy Program Directors, ADPM, and Program Managers
The HR Operations Analyst role will require completing assignments and tasks by set deadlines ... This role is remote, with occasional travel to the McLean, VA Corporate Office and other regions ...
The HR Operations Analyst role will require completing assignments and tasks by set deadlines ... This role is remote, with occasional travel to the McLean, VA Corporate Office and other regions ...
Lead Sales Operations Analyst
Mclean, VA · On-site
We believe being in the office provides more opportunities to come together and celebrate working ... Passion for analytics and experience in a Sales Operations or FP&A Analytics role. * Strong process ...
Lead Sales Operations Analyst
Mclean, VA · On-site
We believe being in the office provides more opportunities to come together and celebrate working ... Passion for analytics and experience in a Sales Operations or FP&A Analytics role. * Strong process ...
CONTROLLER
Chantilly, VA · On-site
$135K - $185K/yr
Prepare operational analysis metrics, analyze indirect expenses, identify, and explain variances ... back-office operations.
CONTROLLER
Chantilly, VA · On-site
$135K - $185K/yr
Prepare operational analysis metrics, analyze indirect expenses, identify, and explain variances ... back-office operations.
Project Operations Analyst
Roanoke, VA · On-site
$95K - $125K/yr
The Role We are seeking a Project Operations Analyst to provide hands-on support to project ... or PMO support within AEC or professional services * Hands-on experience supporting PMs with ...
Quick apply
Project Operations Analyst
Roanoke, VA · On-site
$95K - $125K/yr
The Role We are seeking a Project Operations Analyst to provide hands-on support to project ... or PMO support within AEC or professional services * Hands-on experience supporting PMs with ...
Project Operations Analyst
Richmond, VA · On-site
$95K - $125K/yr
The Role We are seeking a Project Operations Analyst to provide hands-on support to project ... or PMO support within AEC or professional services * Hands-on experience supporting PMs with ...
Quick apply
Project Operations Analyst
Richmond, VA · On-site
$95K - $125K/yr
The Role We are seeking a Project Operations Analyst to provide hands-on support to project ... or PMO support within AEC or professional services * Hands-on experience supporting PMs with ...
HR Operations Analyst Summary: The HR Operations Analyst handles complex HR cases, resolves ... Our employees work from the office 4 days a week . COMPANY INFO Alarm.com is the leading platform ...
Quick apply
HR Operations Analyst Summary: The HR Operations Analyst handles complex HR cases, resolves ... Our employees work from the office 4 days a week . COMPANY INFO Alarm.com is the leading platform ...
Back Office Operations Analyst information
What is the difference between Back Office Operations Analyst vs Customer Service Representative?
| Aspect | Back Office Operations Analyst | Customer Service Representative |
|---|---|---|
| Primary Role | Processes and supports back-end operations, data management, and compliance | Handles customer inquiries, provides support, and resolves issues |
| Required Skills | Data analysis, attention to detail, knowledge of back-end systems | Communication, problem-solving, customer service skills |
| Work Environment | Office-based, behind-the-scenes support | Front-line, customer-facing roles |
| Common Certifications | None specific, often familiarity with industry software | Customer service certifications (optional) |
While both roles support organizational operations, the Back Office Operations Analyst focuses on processing and supporting internal functions, whereas the Customer Service Representative interacts directly with clients to address their needs. Understanding these differences helps job seekers find roles aligned with their skills and career goals.
Is a back office operations analyst entry level?
What are some common challenges faced by back office operations analysts, and how can they be effectively managed?
What are the key skills and qualifications needed to thrive as a back office operations analyst?
What is a back office operations analyst?
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Full-time
Retirement, PTO
Re-posted 4 days ago
General Dynamics Information Technology rating
7.8
Based on 63 frontline employees who took The Breakroom Quiz
88th of 223 rated it services
Job description
Own your opportunity to support our nation's defense. Make an impact by connecting and securing critical operations across the globe, keeping our country safe and secure.
Job DescriptionSeize your opportunity to make a personal impact as an Operations Analyst Technician supporting a critical mission on Ft Eustis, VA. ARMA Global, a fully owned subsidiary of GDIT, is your place to make meaningful contributions to challenging projects and grow a rewarding career.
At ARMA, people are our differentiator. As an Operations Analyst Technician you will help to continue to support the mission. You will utilize your 4+ years of experience to provide a wide range of subject matter support to the customer mission: analytical support necessary to generate due diligence packets, perform profile maintenance, conduct Information monitoring and analysis of consumer data portfolios, and public record/business/credit and Internet research.
- Conduct industry analysis using a variety of data sources to include (social media, Internet, Commercial and Open-Source Databases) to create products.
- Gather, analyze, and evaluate data pertaining to operations, and organizations in support of force protection and identity data management efforts.
- Recommend mitigation efforts to identify vulnerabilities and risks.
- Identify communication links and associated networks, conduct development, and provide recommendations in support of future technical collection and targeting efforts.
- Perform link analysis on new and existing networks to identify access vectors and vulnerabilities.
- Coordinate and collaborate with other disciplines and partner organizations to produce thorough and reliable products.
- Maintain an active understanding of relevant technologies and services while being prepared to include emerging tools and procedures as necessary.
- The analyst will have an opportunity to support additional duties beyond the prescribed functions by becoming integrated and trained to support and complement operational execution.
- May assist in preparing assessment of current threats and trends based on the research and analysis of intelligence data.
- Experience at a command or DoW agency preferred.
- Ability to work independently and meet short deadlines in a fast-paced environment, coordinate participation and input in the development of global plans.
- Coordinate and collaborate with other disciplines and partner organizations to produce thorough and reliable products.
- Performs additional duties as assigned.
- Participates in special projects as required.
- May develop and maintain analytical procedures to meet changing requirements.
- The analyst will have an opportunity to support additional duties beyond the prescribed functions by becoming integrated and trained to support and complement operational execution.
- Excellent Communications.
- Experience with data providers, data flow, data analytics and assessments, operational risk assessments, threats, and threat mitigation strategies.
- Commercial ID applications and solutions experience.
- Experience conducting online research and analysis for discovery, vulnerabilities, and threats.
- Experience with knowledge management, legal implications of identity data and US policy in conducting offensive and defensive cyber operations.
MEANINGFUL WORK AND PERSONAL IMPACT
As an Operations Analyst Technician, the work youll do at ARMA will be impactful to the mission of the customer. You will play a crucial role in gathering, analyzing, and evaluating data pertaining to operations and organizations.
- You will support the customers force protection and identity data management efforts.
- Collaborate with other disciplines and partner organizations to produce thorough and reliable products.
- Utilize relevant technologies and services while being prepared to include emerging tools and procedures as necessary.
WHAT YOULL NEED TO SUCCEED:
Bring your Operations Analyst Technician expertise and drive for innovation to GDIT. The Operations Analyst Technician must have:
- Education: Associate degree
- Experience: 4+ years of related experience either Military or Civilian Equivalent
- Technical skills: Microsoft office
- Security clearance level: Active TS/SCI clearance
- US citizenship required
- Role requirements: Military Experience, Special Operations
Optional Skills and Abilities:
- Commercial or Military Aviation Experience
- Commercial maritime experience
- Commercial finance and banking experience
Location: On Customer Site Ft Eustis, VA
ARMA IS YOUR PLACE:
At ARMA, the mission is our purpose, and our people are at the center of everything we do. Growth: AI-powered career tool that identifies career steps and learning opportunities
- Support: An internal mobility team focused on helping you achieve your career goals
- Rewards: Comprehensive benefits and wellness packages, 401K with company match, competitive pay and paid time off
- Community: Award-winning culture of innovation and a military-friendly workplace
OWN YOUR OPPORTUNITY
Explore a career in intelligence at GDIT and youll find endless opportunities to grow alongside
#armajobs
#armajobs4 + years of related experience
* may vary based on technical training, certification(s), or degree
Less than 10%
U.S. Citizenship Required
The likely salary range for this position is $74,800 - $101,200. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
View information about benefits and our total rewards program.
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.
About Our WorkWe are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.
Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
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About General Dynamics Information Technology
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GDIT is a global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense, and intelligence community. Its 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. The company operates across 50+ countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber, and application development.
Industry
It services
Company size
10,000+ Employees
Headquarters location
Falls Church, VA, US