Back End Associate Jobs in Toronto, ON (NOW HIRING)

At Chit Chats Express, our mission is to empower Canadian entrepreneurs by making shipping simpler, more accessible, and more affordable. As a fast-growing, entrepreneurial company, we are proud to help businesses of all sizes reach customers around the world with confidence.

As e-commerce continues to eliminate borders, we believe Canadian entrepreneurs deserve a shipping partner that helps them compete globally without unnecessary complexity or high barriers to entry. Our goal is to create a seamless, borderless shipping experience that supports growth, opportunity, and long-term success for businesses across Canada.

If you are mission-driven, growth-oriented, and thrive in a collaborative environment, we’d love to hear from you.

The Role

The Warehouse floater position performs general warehouse work that involves the process of shipments, spot check, sort, consolidate load and document shipments with incredible accuracy and navigate our platform smoothly.  They switch from fulfillment where they are picking and packing and sorting inventory to back end processing where they process and sort shipments and greet customers and then to general warehouse work. You will ensure shipments comply with customs laws - our business depends on it.  You will also assist the fulfillment department when needed with picking and packing orders, receiving and sorting inventory

 It is important for our warehouse floater to connect with teammates and clients alike. In addition to being able to get your thoughts across clearly, we want you to listen to others, be curious and ask questions, display empathy and show an interest in others. 

You will collaborate with your teammates to find more efficient, cost-effective ways of doing things that are values-driven and aligned with our strategic anchors.

Responsibilities to Clients

• Process shipments meticulously

• Consolidate shipments and bags on skids to maximize space on trucks

• Wrap and label skids according to business protocols to facilitate compliance checks

• Load and unload skids on/off trucks with the use of a pallet jack

• Conduct spot checks when necessary

• Maintain a clean and tidy warehouse and branch

• Process supply orders and inventory

• Pick and pack orders

• Fulfillment related tasks as required.

• Receive and Sort inventory 

• Greet customers while representing Chit Chats’ brand and values.

• Offer consultative service, answer questions and make product and service recommendations.

• Process shipments meticulously including scanning, sorting and loading onto skids.

• Take inventory and place orders for supplies.

• Extra duties from time to time

Responsibilities to Team

• Follow company policies and procedures to a T.

• Follow compliance procedures

• Maintain a log of escalations and provide summary reports to management

• Helping teammates to ensure effective and low-cost procedures

• Maintain good communication between team members

• Extra tasks or projects from time to time

Additional information

• Class 1 safety shoes required (green triangle patch).

• This is a full-time, permanent position.

Qualifications

• Must be available to work Mon to Fri between the hours of 9AM to 11 PM.

• Weekends shift may be assigned.

• Excellent verbal and written communication skills.

• Ability to multitask with efficiency in a fast-paced environment.

• High level of accuracy and attention to detail.

• Standing and lifting are required. 

• Previous retail, warehouse and shipping experience is considered an asset.

• Computer literacy in Microsoft Office applications, comfortable with learning new programs. 

• Trustworthy, reliable, full of heart with a positive outlook on life.

• Possess a passion for serving people, going above and beyond to help our clients achieve their dreams.

Total Rewards and Compensation:

• Hourly Wage: Starting $18.75 per hour
• Employer paid Group Benefits (Health, Dental and Vision; 80% coverage). After 3 months.
• Annual Year-End Bonus.
• Two weeks paid vacation
• Birthday leave (Paid)
• A rich GRSP plan eligibility after 3 months of employment

We thank you for your application, but only those candidates selected for an interview will be contacted.

Please note that the successful candidate will be subject to reference and criminal background checks prior to employment.

As a federally regulated employer, Chit Chats Express fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply.