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Azure Managed Services In Jobs in Texas (NOW HIRING)

Anblicks

Azure Data Architect

Addison, TX · On-site

$61.50 - $80/hr

... Azure (Must have a solid understanding of cloud concepts ... Storage, Compute, Network and Managed Services) • Ability to work with key stake holders (both ...

Vaco LLC

Cloud Engineer (Managed Services)

Addison, TX · Remote

$54 - $72/hr

... in IT Infrastructure / Cloud Operations / Systems Administration / Managed Services Support Cloud Platform Operations (hands-on) - Supporting Major Cloud Platforms (Azure / AWS / OCI / GCP) | Strong ...

Vaco LLC

Cloud Engineer (Managed Services)

Addison, TX · Remote

$54 - $72/hr

... in IT Infrastructure / Cloud Operations / Systems Administration / Managed Services Support Cloud Platform Operations (hands-on) - Supporting Major Cloud Platforms (Azure / AWS / OCI / GCP) | Strong ...

Fusion Health

Azure Cloud Administrator

Irving, TX · On-site

$85K - $125K/yr

Knowledge and understanding of cloud concepts and services in Azure. Essential Duties: * Build ... Monitor, manage and maintain day to day activities of Azure environments, respond and address ...

Atria Group LLC

Azure Engineer position

Fort Worth, TX · On-site

$52.75 - $65.50/hr

... chain management, e-commerce solutions, and B2B public exchanges and B2B process integration ... We provide these services in multiple computing environments and use technologies such as client ...

Pwc

Cloud Platform Delivery Lead - Azure: Manager

Austin, TX · On-site

$63 - $82/hr

Those in solution architecture at PwC will design and implement innovative technology solutions to ... Demonstrates the ability to design and support tenant-as-a-service capabilities that enable ...

NAVA Software Solutions

Azure System Admin

Houston, TX · On-site

System Admin - Azure Location: Houston TX - Hybrid (3 days in office, and 1 day from home (Tuesday ... data management services, and remote access services. * In dept knowledge and proficiency in ...

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All JobsAzure Managed Services In JobsAzure Managed Services In Jobs in Texas

Azure Managed Services In information

What is the difference between Azure Managed Services In vs Azure Cloud Engineer?

AspectAzure Managed Services InAzure Cloud Engineer
CertificationsAzure Administrator, Azure Solutions ArchitectAzure Administrator, Azure Solutions Architect, Azure Developer
Work EnvironmentManaged service providers, IT support teams, cloud service providersIn-house IT teams, cloud consulting firms, tech companies
Employer & Industry UsageService providers, MSPs, cloud vendorsTech companies, enterprises, consulting firms
Primary FocusManaging, monitoring, and supporting Azure environments for clientsDesigning, implementing, and maintaining Azure cloud solutions

Azure Managed Services In professionals focus on managing and supporting Azure environments for clients, often working within service providers or MSPs. In contrast, Azure Cloud Engineers design and implement Azure solutions, typically within organizations or consulting firms. While both roles require Azure certifications, their daily tasks and work environments differ significantly.

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What job categories do people searching Azure Managed Services In jobs in Texas look for? The top searched job categories for Azure Managed Services In jobs in Texas are:
Azure Managed Services In jobs near you

Managed Services Engineer

nDivision Services Inc

Dallas, TX

$45K - $75K/yr

Full-time

Posted 18 days ago

Job description

Sr. Managed Services Specialist/Engineer
The Sr. Managed Services Specialist/Engineer is responsible for resolving incoming technical telephone requests, service desk tickets, and email requests for technical assistance on a wide variety of hardware and software applications. The Sr. Managed Services Specialist/Engineer also acts as an escalation point for the Managed Services Specialists. Consistent customer care, quality standards, and reporting requirements are core competencies of the position. Having the ability to adapt quickly to changing priorities and fluctuations in workflow are requirements of the Sr. Managed Services Specialist/Engineer role as well as the ability to multitask. All Managed Services Specialists/Engineers are subject to shift changes to adapt to the business needs of the Service Desk and Network Operations Center.
Key Responsibilities:
Incident and Request Handling
  • Provide comprehensive technical support services to support customers
  • Work within Service Level Agreements, as dictated by contract
  • Follow defined incident and problem management process to manage, resolve and escalate requests
  • Use all available Knowledge Management Tools during the incident or request
  • Take all necessary steps to ensure customer satisfaction
Incident and Request Logging
  • Create and submit detailed notes documenting customer interactions within the ticketing system. Accuracy, thoroughness, and timeliness are key.
  • Confirm and update customer profile information as needed
Escalation
  • Promptly notify management of any potentially “dissatisfied" customers
  • Follow all documented escalation procedures, including hand off times, for issues requiring 3rd party intervention
Open Incident and Request Management
  • Follow all documented procedures to handle open incidents or requests, including monitoring open ticket queues, placing follow up phone calls, etc.
​Other tasks
  • Perform customer support
  • Create documentation for new or improved processes as needed
Required Skills:
  • Previous experience working for a Managed Services Provider.
  • Use of a ticketing system.
  • Demonstrated experience troubleshooting and resolving issues with:
  • Local and network printers
  • Administration of Windows Servers
  • Familiarity with Microsoft Exchange and Remote Desktop Services
  • LAN/WAN and basic network troubleshooting
  • Microsoft Office Suite, Office 365, Azure and Windows Operating Systems (Desktop and Server)
  • Experience with implementation, configuration, migration and monitoring of infrastructure from the following vendors is a plus:
  • Dell, HP, Nutanix, Microsoft, Cisco, Silverpeak, Veeam, Symantec, Commvault
  • Experience with Kaseya is a plus
  • Experience with IPsoft IPcenter is a plus
  • Strong organization skills and the ability to work on many tasks simultaneously in a high-pressure environment.
  • Strong interpersonal skills, including strong verbal, written communication skills and excellent listening skills.
  • Extensive use of Microsoft Office.
  • Superior verbal and written communication; attention to detail; and strong organizational skills.
  • Ability to successfully pass a background security check
Education:
  • BA or Vocational school degree preferred or equivalent work experience
  • Microsoft Certified Professional certification a plus
Experience:
  • Minimum of 5 years of previous technical support experience working for a Manage Services provider performing computer support required
Hours:
10am to 10pm 4 days’ on/4 days off
OR
10pm to 10am 4 days’ on/4 days off
OR
6,7,8,9am - 3, 4, 5, 6pm M-F
Job Type: Full-time

Salary: $45,000.00 to $75,000.00 /year
Experience:
previous technical support experience in similar role: 10 years (Required)
Education:
Associate (Preferred)
Location:
Dallas, TX (Required)

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