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As a Client-Facing Senior Technical Architect specializing in Dynamics 365 ERP implementations, you will spearhead the design and delivery of transformative, high-value solutions for Crowe clients. This role demands technical leadership, ensuring exceptional quality, seamless execution, and client satisfaction across complex projects. Collaborating closely with internal teams, clients, and external partners, you will architect sophisticated enterprise systems that align with business goals and drive measurable outcomes.

Key Responsibilities:

Architecture & Solution Design

• Own the target architecture for D365 F&O and integrated applications across Power Platform (Power Apps, Power Automate, Power BI) and Azure (Functions, Logic Apps, API Management, Service Bus, Event Grid, Key Vault).

• Select and apply the right integration patterns (Dualwrite/Dataverse, OData, DMF, File/Batch, Eventdriven, APIfirst) and design secure, versioned APIs.

• Design data & analytics strategies (BYOD/Export to Data Lake, ADLS, Fabric/Synapseready models, Power BI semantic models) to enable reporting, automation, and AI.

• Embed nonfunctional requirements (performance, reliability, security, compliance, operability, cost) with clear SLOs and testable acceptance criteria.

Delivery Leadership

• Serve as the primary clientfacing technical lead from discovery through golive and hypercare; guide backlog, scope, estimates, and technical risk mitigation.

• Lay the foundation for delivery by setting up environments, integration patterns, security, and DevOps pipelines that enable teams to deliver features quickly and safely

• Ensure technical deliverables meet rigorous quality standards, align with strategic objectives, and foster a referenceable client experience that strengthens Crowe's reputation.

• Establish and enforce engineering standards: code review quality bars, branching, solution layering, extensibility (X++/extensions), telemetry, and documentation.

• Proactively identify and pursue opportunities for collaboration with broader Crowe Technical specialists and Microsoft FastTrack to enhance project outcomes.

Copilot & AI Enablement

• Build ERP and integration solutions that surface the right data in the right way, enabling Copilot, reporting, and advanced analytics.

• Embed automation and intelligence into processes to improve efficiency, quality, and decision-making.

• Help clients adopt Copilot and AI capabilities in a controlled, value-driven manner, balancing innovation with compliance and security.

Advisory, PreSales & Thought Leadership

• Shape proposals/SoWs, lead client demos and technical deepdives, and contribute to estimates and delivery approaches.

• Create reusable accelerators, reference architectures, and bestpractice playbooks, mentor engineers and consultants.

Qualifications

Mandatory

• 8+ years designing and delivering enterprise solutions on Microsoft platforms; 5+ years with D365 F&O/AX and/or CE (at least 2-3 full cycle implementations in an architect or lead role).

• Bachelor's degree

• Hands on knowledge of D365 F&O extensibility (X++ review competence, extension patterns, data entities, DMF), environment strategy, and LCS.

• Proven architecture experience across Power Platform (modeldriven/canvas apps, Power Automate flows, governance/ALM) and Azure integration services (Functions, Logic Apps, API Management, Service Bus/Event Grid).

• Strong integration track record (OData/REST, webhooks/events, batch/ETL via ADF/Fabric, messagebased patterns).

• Demonstrated ownership of nonfunctional design (security, performance, resiliency, observability) with measurable SLOs and test strategies.

• Production experience with ALM (solutions, pipelines, Git, unit/automated UI tests).

• Strong grasp of security & governance (Entra ID, RBAC, DLP, environment strategy).

• Microsoft certifications (one or more):Dynamics 365 Finance and Operations Apps Solution Architect Expert, Dynamics 365 Finance Functional Consultant Associate, Power Platform Solution Architect Expert / Azure Solutions Architect Expert

Nice-to-Have:

• Experience with Dataverse/Dualwrite, D365 Supply Chain/Commerce/CE integrations, or Manufacturing domain depth.

• Familiarity with Copilot Studio (plugins, orchestration, connectors) and RAG patterns.

• People management experience: team leadership, coaching, performance feedback, and resource planning

• Excellent client communication (executive ready storytelling, clear tradeoff articulation) and consulting acumen (scope, estimates, risk/issue mgmt).