ZipRecruiter

Log In

1

Aws Support Jobs in Virginia (NOW HIRING)

Amazon

Construction Manager, DCCD

Fredericksburg, VA · On-site

We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the ...

Amazon

Construction Manager, DCCD

Fredericksburg, VA · On-site

We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the ...

previous pagenext page

Showing results 21-40

All JobsAws Support JobsAws Support Jobs in Virginia

Aws Support information

See Virginia salary details

$14

$25

$44

How much do aws support jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for aws support in Virginia is $25.82, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $28.12 per hour, depending on experience, location, and employer.

What is an AWS Support?

An AWS Support job involves assisting customers in troubleshooting and resolving technical issues related to Amazon Web Services (AWS) products. Professionals in this role provide guidance on best practices, security, architecture, and performance optimization. They often work with a range of AWS services, identifying and solving problems while ensuring customer satisfaction. AWS Support roles may vary from technical support engineers to cloud support associates, depending on the level of expertise and responsibilities.

What kind of problems do AWS Support professionals typically handle on a daily basis?

AWS Support professionals regularly troubleshoot issues related to cloud infrastructure, such as server outages, configuration errors, and connectivity problems. They assist customers with managing AWS resources, optimizing cloud performance, implementing security best practices, and resolving account or billing inquiries. The role often involves working with other IT teams to address more complex incidents or deploy solutions, requiring adaptability and a service-oriented mindset. Daily responsibilities also include documenting solutions, following up on open tickets, and staying informed of new AWS features or updates.

What are the key skills and qualifications needed to thrive in the AWS Support position, and why are they important?

To thrive as an AWS Support professional, you need strong knowledge of Amazon Web Services platforms, cloud computing concepts, and troubleshooting skills, often backed by a degree in information technology or a related field. Familiarity with AWS services, cloud monitoring tools, ticketing systems, and certifications like AWS Certified Solutions Architect or AWS Certified SysOps Administrator are commonly required. Excellent communication, problem-solving abilities, and patience help in effectively assisting clients and collaborating with technical teams. These skills are crucial to resolve issues swiftly, maintain cloud environment reliability, and deliver a positive customer experience.

Are AWS support jobs still in demand?

AWS Support jobs remain in high demand due to the continued growth of cloud computing and the widespread adoption of Amazon Web Services. These roles often require technical skills, certifications like AWS Certified Support, and problem-solving abilities, making them a stable career option in the tech industry.

What are the most commonly searched types of Aws Support jobs in Virginia?

The most popular types of Aws Support jobs in Virginia are:

What are popular job titles related to Aws Support jobs in Virginia?

For Aws Support jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Aws Support jobs in Virginia look for?

The top searched job categories for Aws Support jobs in Virginia are:

What cities in Virginia are hiring for Aws Support jobs?

Cities in Virginia with the most Aws Support job openings:

Aws Support jobs near you
Infographic showing various Aws Support job openings in Virginia as of August 2026, with employment types broken down into 71% Full Time, and 29% Contract. Highlights an 74% In-person, and 26% Remote job distribution, with an average salary of $53,714 per year, or $25.8 per hour.

Manager, Enterprise Support, Department of Defense

Amazon

Arlington, VA • On-site

Full-time

Re-posted 9 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,098 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

Are you passionate about architecting cloud solutions and driving customer success at scale. The AWS Support team is looking for a Enterprise Support Manager who partners with customer leadership and executives to craft highly scalable, flexible, and resilient cloud architectures that address customer business problems and accelerate the adoption of AWS services. In collaboration with AWS sales and several other AWS teams, you will define vertical strategies and lead teams to deliver exceptional technical outcomes.

You should also have a demonstrated ability to think strategically about business, products, and technical challenges.
You'll join a team of incredibly smart professionals who are passionate about cloud computing and believe world-class support is essential to customer success. In this role, you'll shepherd Enterprise Support customers through their cloud journey by driving adoption of AWS services, delivering scalable solutions across verticals, and ensuring your Technical Account Managers enable customers to achieve their most critical business outcomes. This position requires that the candidate selected be a US Citizen and currently possess and maintain an active Top Secret security clearance.
Key job responsibilities
- Lead and develop a team of Technical Account Managers to mitigate customer risks, improve architectural resiliency, and accelerate cloud migration and modernization initiatives
- Manage the Enterprise Support experience for assigned customers, conducting periodic reviews of their architectural and operational performance on AWS and presenting actionable insights
- Build deep relationships with customers to become a trusted advisor for their most critical workloads that support their digital transformation and journey to the cloud.
- Drive the creation and implementation of scalable solutions that incorporate AWS offerings into customer architectures across your vertical
- Develop and execute customer engagement strategies that accelerate adoption of AWS services while tracking interactions, analyzing feedback, and improving satisfaction and loyalty
A day in the life
Every day brings new and exciting challenges as you guide your team in managing Enterprise Support customer experiences on AWS

You'll analyze and present architectural reviews, drive solution creation that incorporates AWS offerings, and advocate for customer needs within AWS. You'll partner with customer executives in solution building, provide feedback into the AWS Support product portfolio, and lead your Technical Account Managers to help customers migrate, modernize, and operate as efficiently as possible.
About the team
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection

Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer

That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't do.

What Amazon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Amazon logo

About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

View All Amazon Jobs

Apply