Media Systems Engineer
Raleigh, NC · On-site +1
Certifications such as CCNA, CompTIA Network+/Storage+, AWS, or Avid ACSR, Netapp Ontap * Experience with MAM/DAM platforms (Iconik, CatDV, or similar) and file-acceleration tools (Signiant, Aspera)
Raleigh, NC · On-site +1
Certifications such as CCNA, CompTIA Network+/Storage+, AWS, or Avid ACSR, Netapp Ontap * Experience with MAM/DAM platforms (Iconik, CatDV, or similar) and file-acceleration tools (Signiant, Aspera)
Raleigh, NC · On-site +1
Certifications such as CCNA, CompTIA Network+/Storage+, AWS, or Avid ACSR, Netapp Ontap * Experience with MAM/DAM platforms (Iconik, CatDV, or similar) and file-acceleration tools (Signiant, Aspera)
Raleigh, NC · On-site
Certifications such as CCNA, CompTIA Network+/Storage+, AWS, or Avid ACSR, Netapp Ontap * Experience with MAM/DAM platforms (Iconik, CatDV, or similar) and file-acceleration tools (Signiant, Aspera)
Raleigh, NC · On-site
Certifications such as CCNA, CompTIA Network+/Storage+, AWS, or Avid ACSR, Netapp Ontap * Experience with MAM/DAM platforms (Iconik, CatDV, or similar) and file-acceleration tools (Signiant, Aspera)
Advanced technical expertise with Avid Media Composer, Interplay, and MediaCentral (ACSR certification or equivalent experience preferred). Experience supporting or working within Dolby Atmos ...
Advanced technical expertise with Avid Media Composer, Interplay, and MediaCentral (ACSR certification or equivalent experience preferred). Experience supporting or working within Dolby Atmos ...
... expertise with Avid Media Composer, Interplay, and MediaCentral (ACSR certification or equivalent experience preferred). • Experience supporting or working within Dolby Atmos production ...
... expertise with Avid Media Composer, Interplay, and MediaCentral (ACSR certification or equivalent experience preferred). • Experience supporting or working within Dolby Atmos production ...
$30.3K is the 25th percentile. Wages below this are outliers.
$20.5K - $31.5K
28% of jobs
The median wage is $42K / yr.
$31.5K - $42.5K
23% of jobs
$42.5K - $53.5K
10% of jobs
$53.5K - $64.5K
8% of jobs
$64.5K - $75.5K
4% of jobs
$79.2K is the 75th percentile. Wages above this are outliers.
$75.5K - $86.5K
3% of jobs
$86.5K - $97.5K
5% of jobs
$97.5K - $108.5K
5% of jobs
$108.5K - $119.5K
5% of jobs
$119.5K - $130.5K
5% of jobs
$130.5K - $141.5K
2% of jobs
$20.5K
$61.1K
$141.5K
An Avid ACSR (Avid Certified Support Representative) is a professional responsible for maintaining, troubleshooting, and supporting Avid media systems, including editing software and storage solutions. They ensure that Avid workflows run smoothly in post-production environments such as television, film, and broadcasting. Their role often involves diagnosing technical issues, performing software and hardware upgrades, and providing training to end-users.
As an Avid ACSR, your main responsibilities include troubleshooting technical issues related to Avid editing systems, performing routine maintenance, and providing guidance to users on system functionality. You may also be involved in upgrading software, handling user accounts, and collaborating closely with editors, IT staff, and post-production teams to ensure smooth workflow operations. Daily work is often a mix of responding to support tickets, remote or on-site diagnostics, and proactive system health checks. This fast-paced role requires adaptability and strong communication as you interact with creative teams and technical professionals alike.
To thrive as an Avid ACSR (Avid Certified Support Representative), you need a solid understanding of Avid Media Composer systems, client support practices, and troubleshooting techniques, often supported by Avid certification. Familiarity with enterprise-level audio/video editing software, hardware configurations, and ticketing systems is crucial. Strong communication, patience, and problem-solving abilities are valuable soft skills in this client-facing technical support role. These competencies ensure timely and effective resolution of user issues, maintaining high customer satisfaction and uninterrupted media workflows.
The most popular types of Avid Acsr jobs are:
States with the most job openings for Avid Acsr jobs include:
The top searched job categories for Avid Acsr jobs are:

Full-time
Re-posted 6 days ago
Location: Raleigh, NC (must reside in the Raleigh area) Type: Full-Time Travel: Frequent travel to Greenville, NC required
About the RoleMrBeast produces more content - and generates more footage - than almost any studio on the planet. Behind every video is a serious infrastructure operation: petabyte-scale storage, high-bandwidth editorial networks, deep archives, and a data center that never gets to take a day off.
We're looking for a Media Systems Engineer based in Raleigh, NC to work directly with our Systems Engineering lead and support the broader team. You'll remotely operate and maintain our data center, own storage and archival infrastructure end to end, and travel frequently to our Greenville, NC studio for hands-on work. This is a role for someone who has lived inside real media infrastructure - the kind found at studios and networks like DreamWorks, NBCUniversal, or Netflix - and knows what it takes to keep production moving when the stakes are high and the timelines are short.
What You'll DoStorage & Archival
Data Center & Servers
Networking
Cloud & Workflow
You're not expected to have used every tool listed here - if you've run comparable systems at scale, we want to hear from you.
DetailsMrBeast is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.