Understanding of UC deployment architectures (on-premises, cloud, hybrid) and familiarity with platforms (Microsoft Teams, Cisco Webex, Avaya, Mitel or equivalent) Managed Network: Understanding of ...
Understanding of UC deployment architectures (on-premises, cloud, hybrid) and familiarity with platforms (Microsoft Teams, Cisco Webex, Avaya, Mitel or equivalent) Managed Network: Understanding of ...
Understanding of UC deployment architectures (on-premises, cloud, hybrid) and familiarity with platforms (Microsoft Teams, Cisco Webex, Avaya, Mitel or equivalent) Managed Network: Understanding of ...
Understanding of UC deployment architectures (on-premises, cloud, hybrid) and familiarity with platforms (Microsoft Teams, Cisco Webex, Avaya, Mitel or equivalent) Managed Network: Understanding of ...
IP SUBNET, TCP/IP, MPLS, DHCP, VOIP, SIP, QOS, PRI, Codecs voix et télécopieur Bonne connaissance sur Avaya Communication & Collaboration suite Expérience avec AVAYA COMMUNICATIONS ...
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IP SUBNET, TCP/IP, MPLS, DHCP, VOIP, SIP, QOS, PRI, Codecs voix et télécopieur Bonne connaissance sur Avaya Communication & Collaboration suite Expérience avec AVAYA COMMUNICATIONS ...
IP SUBNET, TCP/IP, MPLS, DHCP, VOIP, SIP, QOS, PRI, Codecs voix et telecopieur Bonne connaissance sur Avaya Communication & Collaboration suite Experience avec AVAYA COMMUNICATIONS SOLUTION, y ...
IP SUBNET, TCP/IP, MPLS, DHCP, VOIP, SIP, QOS, PRI, Codecs voix et telecopieur Bonne connaissance sur Avaya Communication & Collaboration suite Experience avec AVAYA COMMUNICATIONS SOLUTION, y ...
... Avaya Aura Si le descriptif vous parle et vous croyez avoir les requis ; contactez nous pour en discuter . Au plaisir de faire votre connaissance
... Avaya Aura Si le descriptif vous parle et vous croyez avoir les requis ; contactez nous pour en discuter . Au plaisir de faire votre connaissance
... Avaya Aura Si le descriptif vous parle et vous croyez avoir les requis ; contactez nous pour en discuter . Au plaisir de faire votre connaissance
Quick apply
... Avaya Aura Si le descriptif vous parle et vous croyez avoir les requis ; contactez nous pour en discuter . Au plaisir de faire votre connaissance
Avaya information
What is an Avaya specialist?
An Avaya specialist is an IT professional who is skilled in installing, configuring, maintaining, and troubleshooting Avaya communication systems such as phone systems, contact centers, and unified communications solutions. They ensure that businesses can effectively use Avaya products for voice, video, messaging, and collaboration. Avaya specialists may also provide user training, technical support, and integration with other IT systems. Their expertise helps organizations maintain reliable communication infrastructure and address any issues that arise.
What are the key skills and qualifications needed to thrive as an Avaya engineer?
To thrive as an Avaya Engineer, you need strong knowledge of telephony systems, VoIP, networking, and typically a relevant degree or Avaya certifications like ACIS or ACSS. Familiarity with Avaya platforms (Aura, IP Office), troubleshooting tools, and network monitoring systems is essential. Excellent problem-solving, communication, and customer service skills help you resolve issues efficiently and work well with clients and teams. These skills are crucial for ensuring reliable communication solutions and maintaining seamless business operations.
What are some common challenges faced by Avaya support engineers, and how can they be addressed?
Avaya support engineers often encounter challenges such as troubleshooting complex telecommunication systems, managing multiple client requests, and staying updated with the latest software releases. To address these, engineers typically rely on strong problem-solving skills, effective communication with cross-functional teams, and ongoing training provided by Avaya. Collaborating closely with network administrators and end-users also helps in quickly identifying and resolving issues, ensuring minimal disruption to business operations.
What is the difference between Avaya vs Cisco Collaboration Engineer?
| Aspect | Avaya | Cisco Collaboration Engineer |
|---|---|---|
| Certifications | Avaya Certified Support Specialist, Avaya Aura certifications | Cisco CCNA Collaboration, CCNP Collaboration |
| Work Environment | Telecommunications and VoIP systems in enterprise settings | Unified communications, VoIP, and collaboration solutions in enterprise networks |
| Industry Usage | Common in contact centers and customer service environments | Widely used in corporate communication and collaboration infrastructure |
Both Avaya and Cisco Collaboration Engineers work with VoIP and unified communication systems in enterprise environments. While Avaya specialists focus on Avaya-specific platforms like Avaya Aura, Cisco Collaboration Engineers work with Cisco's collaboration solutions such as Cisco Unified Communications Manager. The choice depends on the company's existing infrastructure and preferred vendor solutions.
What job categories do people searching Avaya jobs in Quebec look for?
The top searched job categories for Avaya jobs in Quebec are:
What cities in Quebec are hiring for Avaya jobs?
Cities in Quebec with the most Avaya job openings:
Sr Sales Specialist - Unified Communications, Managed Network and Security
Montreal, QC • Remote
Full-time
Re-posted 27 days ago
TELUS rating
8.2
Based on 10 frontline employees who took The Breakroom Quiz
21st of 99 rated telecommunications companies
Job description
Description
Unified communications, managed networks, and cloud security are transforming how businesses work and connect. You will be a strategic partner and not just technical support, guiding account executives to identify real opportunities and position integrated solutions that will truly change the way your clients work and secure their operations. Independence, direct impact, and geographic flexibility.
We are seeking a Technical Sales Specialist - Unified Communications, Managed Network and Security to support our account executives with customers in the mid-market and enterprise segments in Quebec. You are an autonomous and collaborative technical expert who excels at discovering customer needs, preferring to deepen your technical expertise rather than progress toward account management. Capable of managing multiple requests simultaneously, you effectively present your recommendations to both technical and executive stakeholders, adapting your language to your audience.
Key Responsibilities
Serve as a technical expert on Unified Communications, managed network, and security solutions for Quebec's mid-market, enterprise, and public sector teams, and be available to travel to customer locations in the territory
Provide technical advice on UC solutions including voice, video conferencing, instant messaging, presence/availability, and collaboration tools
Advise clients on managed network solutions including SD-WAN, managed LAN, managed Wi-Fi, and WAN connectivity, positioning the value of a fully managed service from a single vendor
Identify and position cloud security solutions (SASE) to secure remote workers and branch offices, in collaboration with specialized security teams
Support account executives during client meetings by leading technical discovery conversations to assess communications, network, and security needs
Identify modernization opportunities and develop integrated solution recommendations covering UC, managed network, and security
Collaborate with customer IT teams and facilitate connections between account executives and internal resources (solutions architects, security specialists, implementation teams) for qualified opportunities
Translate complex technical capabilities into clear language highlighting operational results and business benefits
Qualifications
Technical Knowledge
Unified Communications and Voice: Solid practical understanding of VoIP architectures and managed telephone systems. Understanding of UC deployment architectures (on-premises, cloud, hybrid) and familiarity with platforms (Microsoft Teams, Cisco Webex, Avaya, Mitel or equivalent)
Managed Network: Understanding of SD-WAN, managed LAN/WAN and managed Wi-Fi architectures in a managed services context. Knowledge of network delivery models including connectivity (fiber, cellular) and proactive management. Understanding of quality of service (QoS), bandwidth, and redundancy concepts that influence UC and network deployments
Network Security and SASE: Understanding of SASE (Secure Access Service Edge) architectures for securing remote users and branch offices. Understanding of SSE, NGFW components, and the positioning of cloud-integrated security as part of a managed network solution
Required Skills
10+ years of experience in B2B technology sales, preferably in unified communications, voice, managed network, telecommunications, or managed services
Proven experience in a sales support, technical specialist, or solutions engineer role
Track record demonstrating effective collaboration with account executives
Familiarity with Quebec's mid-market and enterprise segments
Proficiency in Salesforce CRM and opportunity management
Bilingual (French/English) with advanced French language proficiency required
Valued Certifications and Experience
UC/Voice certifications (Microsoft Teams, Cisco Webex, Mitel, Avaya or equivalent)
Cisco certifications (CCNA, CCNP)
Fortinet NSE certifications
Security certifications (Security+, CISSP or equivalent)
Prior experience as a voice/UC engineer, systems engineer, or technical architect
Familiarity with TELUS products and services
Asset: Knowledge of SASE solutions (Fortinet FortiSASE, Cisco Secure Access) and experience selling cloud-integrated security solutions within a managed network environment
About Telus
Sourced by ZipRecruiter
Industry
Telecommunications
Company size
10,000+ Employees
Headquarters location
Vancouver, WA, US