Columbus, NE · On-site
$20.50 - $26/hr
Desired experience on supporting Cisco, Avaya, Logitech or MS Teams Room 19. Smart hands support for Rack & Stack of Server, Storage, Network & Firewall components 20. Provide basic to intermediate ...
Quick apply
Columbus, NE · On-site
$20.50 - $26/hr
Desired experience on supporting Cisco, Avaya, Logitech or MS Teams Room 19. Smart hands support for Rack & Stack of Server, Storage, Network & Firewall components 20. Provide basic to intermediate ...
Columbus, NE · On-site
$20.50 - $26/hr
Desired experience on supporting Cisco, Avaya, Logitech or MS Teams Room 19. Smart hands support for Rack & Stack of Server, Storage, Network & Firewall components 20. Provide basic to intermediate ...
Quick apply
Columbus, NE · On-site
$20.50 - $26/hr
Desired experience on supporting Cisco, Avaya, Logitech or MS Teams Room 19. Smart hands support for Rack & Stack of Server, Storage, Network & Firewall components 20. Provide basic to intermediate ...
Columbus, NE · On-site
$20.50 - $26/hr
Desired experience on supporting Cisco, Avaya, Logitech or MS Teams Room 19. Smart hands support for Rack & Stack of Server, Storage, Network & Firewall components 20. Provide basic to intermediate ...
Quick apply
Columbus, NE · On-site
$20.50 - $26/hr
Desired experience on supporting Cisco, Avaya, Logitech or MS Teams Room 19. Smart hands support for Rack & Stack of Server, Storage, Network & Firewall components 20. Provide basic to intermediate ...
$27.50 - $31.27
12% of jobs
$31.27 - $35.05
9% of jobs
$35.99 is the 25th percentile. Wages below this are outliers.
$35.05 - $38.82
18% of jobs
The median wage is $40.62 / hr.
$38.82 - $42.59
24% of jobs
$42.59 - $46.36
9% of jobs
$46.36 - $50.13
2% of jobs
$53.43 is the 75th percentile. Wages above this are outliers.
$50.13 - $53.90
2% of jobs
$53.90 - $57.67
2% of jobs
$57.67 - $61.45
16% of jobs
$61.45 - $65.22
2% of jobs
$65.22 - $68.99
4% of jobs
$27
$45
$68
| Aspect | Avaya | Cisco Collaboration Engineer |
|---|---|---|
| Certifications | Avaya Certified Support Specialist, Avaya Aura certifications | Cisco CCNA Collaboration, CCNP Collaboration |
| Work Environment | Telecommunications and VoIP systems in enterprise settings | Unified communications, VoIP, and collaboration solutions in enterprise networks |
| Industry Usage | Common in contact centers and customer service environments | Widely used in corporate communication and collaboration infrastructure |
Both Avaya and Cisco Collaboration Engineers work with VoIP and unified communication systems in enterprise environments. While Avaya specialists focus on Avaya-specific platforms like Avaya Aura, Cisco Collaboration Engineers work with Cisco's collaboration solutions such as Cisco Unified Communications Manager. The choice depends on the company's existing infrastructure and preferred vendor solutions.
For Avaya jobs in Nebraska, the most frequently searched job titles are:
The top searched job categories for Avaya jobs in Nebraska are:
$20.50 - $26/hr
Contractor
Re-posted 6 days ago
This position assists Customer with technical support of desktop computers, applications, and related technologies. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. A good understanding of general IT required as provision of Smart Hands will also be required on occasion to work with subject matter experts as their eyes, hands and feet in areas such as Networking, Server and Telecoms etc.
a) Desk side engineer for technical support for customers and their networked computers and peripherals
b) Interface with Senior Management, Company Board, Executives & VIP Users.
Duties include (but not limited to)
1. Accurately testing, identifying, repairing, resolving, and documenting end user technical issues regarding basic network/desktop/laptop support, Printers, PDAs, iPhone/iPad & other Smart Devices
2. Break-fix, troubleshoot and resolve software issues; Reimaging computers/hard drives
3. IMACD function including installation and decommission
4. Backing up and restoring user data, settings and associated systems administration activities
5. Assist ServiceDesk/Remote Desktop Support teams for hands and feet coordination efforts
6. Assist on Incident and Problem management activities
7. Taking ownership of issues through to resolution on all appropriate requests
8. Categorize and prioritize end user support requests (Incidents) and service requests by utilizing ticketing system to track tickets and provide up-to-date status and information
9. Move equipment associated with escalated incidents and service requests
10. Performing asset inventory activities as needed
11. Recommends and/or performs upgrades on systems to ensure longevity
12. Works with procurement staff to purchase hardware and software
13. Maintain spare parts/ inventory list on a monthly basis and coordinate for any disposal requests
14. Provide trade show planning and support, setup, test, training, logistics and maintenance of all required Workstation and peripheral equipment at the site.
15. Be available for Oncall support during afterhours as and when necessary for Priority 1 & 2 Incidents
16. Adhere to ticket response and resolution SLA’s as agreed upon with the customer
17. Basic understanding of DHCP, DNS, IP addressing and sub netting & Basic understanding of fixing Wireless LAN, Ethernet desktop configuration issues
18 Support during Town Halls, Board Meetings, Executive Conferences, Auditorium Meetings. Desired experience on supporting Cisco, Avaya, Logitech or MS Teams Room
19. Smart hands support for Rack & Stack of Server, Storage, Network & Firewall components
20. Provide basic to intermediate support for IDF & MDF closets including but not limited to providing console access, checking & reporting UPS & Cooling alerts, PDU’s, patch panel & structured cabling
21. If necessary & required liaise with Third Party Vendors & support for resolving complex or OEM related issues
Desired Experience:
• At least 7-10 years of experience in the field or in a related area required
• Strong Microsoft Office skills (Outlook, Word, Excel, Powerpoint etc)
• Strong Microsoft Operating System installation and troubleshooting skills, experience on Mac OS is an added advantage
• Knowledge of Mobile OS like iOS, iPadOS & Android
• Strong Break / Fix skills Desktops, Workstations, Notebooks and Printers and Handhelds
• Broad experience of IT with basic understanding of Networks, Servers and Telecoms
• Strong Customer service skills
• Ability to provide consistent, excellent customer support to entire staff, representing a variety of personalities and management levels
• Strong written and verbal communication skills
• Must be detail oriented and self-motivated
• Background security check required
• High School Diploma or higher degree is preferred but not a showstopper for ideal candidate
• Comp TIA A+ or Apple Mac Certified Technician or Microsoft Certified Desktop Support Technician is desired
• Knowledge & usage of at least one or more ITSM tools like Service Now, Fresh Service etc. will be preferred
• Ready to travel & support in a 5-10 mile Campus Radius
Sourced by ZipRecruiter
Whatever your ultimate Infor Platform destination, Infoways is vested in delivering support services that are scalable, and flexible, to your organization’s specific requirements. We create client centric teams that replicate your methodology and processes supported by our network of over 40,000 resources we deliver to meet your organization's requirements. Our tailored Service,Support scenarios include Customizations, Integration, implantation, migrations, and testing, across multiple GEOs.
It services and software development
51 - 200 Employees
Langhorne, PA, US
