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Avaya Jobs in Minnesota (NOW HIRING)

Taylor Corp

Telephony IT Tech

North Mankato, MN

As a Telephony IT Tech with Navitor, you will administer the needs of the telephony related hardware and software of the organization's Avaya VoIP and Verint systems, including the phone squad ...

TEKsystems

Desktop Support Analyst

Minneapolis, MN

$24.25 - $32.50/hr

Telecom troubleshooting and support o Maintain Avaya equipment hardware such as removing/replacing phone components, headset issues and verification of network wiring. o Configure and support Avaya ...

TEKsystems

Desktop Support Analyst

Minneapolis, MN

$23 - $25/hr

Telecom troubleshooting and support o Maintain Avaya equipment hardware such as removing/replacing phone components, headset issues and verification of network wiring. o Configure and support Avaya ...

TEKsystems

Desktop Support Analyst

Minneapolis, MN

$23 - $25/hr

... Avaya equipment hardware such as removing/replacing phone components, headset issues and verification of network wiring. o Configure and support Avaya equipment software. o Troubleshoot and resolve ...

TEKsystems

Desktop Support Analyst

Minneapolis, MN

$23 - $25/hr

... Avaya equipment hardware such as removing/replacing phone components, headset issues and verification of network wiring. o Configure and support Avaya equipment software. o Troubleshoot and resolve ...

Taylor Corp

Telephony IT Tech

North Mankato, MN · On-site

As a Telephony IT Tech with Navitor, you will administer the needs of the telephony related hardware and software of the organization's Avaya VoIP and Verint systems, including the phone squad ...

Internet Brands

Five9 Administrator

Mendota Heights, MN · On-site

Familiarity with other telephony platforms (e.g., RingCentral, Avaya). * Experience implementing telephony solutions for business continuity and disaster recovery. * Bachelor's degree or equivalent ...

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See Minnesota salary details

$28

$46

$70

How much do avaya jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for avaya in Minnesota is $46.69, according to ZipRecruiter salary data. Most workers in this role earn between $37.69 and $59.81 per hour, depending on experience, location, and employer.

What is an Avaya specialist?

An Avaya specialist is an IT professional who is skilled in installing, configuring, maintaining, and troubleshooting Avaya communication systems such as phone systems, contact centers, and unified communications solutions. They ensure that businesses can effectively use Avaya products for voice, video, messaging, and collaboration. Avaya specialists may also provide user training, technical support, and integration with other IT systems. Their expertise helps organizations maintain reliable communication infrastructure and address any issues that arise.

What are the key skills and qualifications needed to thrive as an Avaya engineer?

To thrive as an Avaya Engineer, you need strong knowledge of telephony systems, VoIP, networking, and typically a relevant degree or Avaya certifications like ACIS or ACSS. Familiarity with Avaya platforms (Aura, IP Office), troubleshooting tools, and network monitoring systems is essential. Excellent problem-solving, communication, and customer service skills help you resolve issues efficiently and work well with clients and teams. These skills are crucial for ensuring reliable communication solutions and maintaining seamless business operations.

What are some common challenges faced by Avaya support engineers, and how can they be addressed?

Avaya support engineers often encounter challenges such as troubleshooting complex telecommunication systems, managing multiple client requests, and staying updated with the latest software releases. To address these, engineers typically rely on strong problem-solving skills, effective communication with cross-functional teams, and ongoing training provided by Avaya. Collaborating closely with network administrators and end-users also helps in quickly identifying and resolving issues, ensuring minimal disruption to business operations.

What is the difference between Avaya vs Cisco Collaboration Engineer?

AspectAvayaCisco Collaboration Engineer
CertificationsAvaya Certified Support Specialist, Avaya Aura certificationsCisco CCNA Collaboration, CCNP Collaboration
Work EnvironmentTelecommunications and VoIP systems in enterprise settingsUnified communications, VoIP, and collaboration solutions in enterprise networks
Industry UsageCommon in contact centers and customer service environmentsWidely used in corporate communication and collaboration infrastructure

Both Avaya and Cisco Collaboration Engineers work with VoIP and unified communication systems in enterprise environments. While Avaya specialists focus on Avaya-specific platforms like Avaya Aura, Cisco Collaboration Engineers work with Cisco's collaboration solutions such as Cisco Unified Communications Manager. The choice depends on the company's existing infrastructure and preferred vendor solutions.

What are popular job titles related to Avaya jobs in Minnesota?

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What job categories do people searching Avaya jobs in Minnesota look for?

The top searched job categories for Avaya jobs in Minnesota are:

What cities in Minnesota are hiring for Avaya jobs?

Cities in Minnesota with the most Avaya job openings:

Avaya jobs near you
Infographic showing various Avaya job openings in Minnesota as of August 2026, with employment types broken down into 70% Full Time, and 30% Contract. Highlights an 89% In-person, 2% Hybrid, and 9% Remote job distribution, with an average salary of $97,123 per year, or $46.7 per hour.

TECH SUPPORT (Telephony - Avaya)

Mendota Heights, MN

Artech Information System LLC
Recruiting and Staffing Services • 10K+ employees
Learn more about Artech Information System LLCexternal

$38K - $47K/yr

Contractor

Re-posted 5 days ago

Job description

Company Description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Job Description:
Job Title: TECH SUPPORT (Telephony - Avaya)
Location: Mendota Heights MN
Duration: 13 plus months
Required skills
5+ years of experience in systems support analysis experience.
Application administration or production support in a telephony (Avaya) environment.
Preferably experience with Qfiniti Call Recording and Verint Workforce Management.
Experience in Application administration or production support in a Windows/SQL environment.
Undergraduate degree in Computer Science or related discipline.
Experience with owning and driving technical initiatives
Responsibilities
Perform migrations from lower environments to production, lead upgrades, installations, and configurations.
Evaluate or review queries to extract data, or perform limited programming to fine tune systems supported.

looking more for someone who can work with the back end of the server. Deal with Weblogic errors and manage the underlying issues on the servers as well as the PBX.

Update and or author documentation and procedures.
Troubleshoot network, hardware, and software issues while coordinating resolution with users, vendors and internal service groups.
May coordinate project resources and provide guidance to less experienced analysts.
Coordination and relationship building with Technical and Business partners.
May also perform some leadership initiatives in support of the team mission.

Additional Information

For more information, Please contact

Pavithra P

973 507 7535

pavithra.p(at)artechinfo.com

Artech logo

About Artech

Sourced by ZipRecruiter

Artech is a leading IT staffing and consulting company based in Morristown, NJ, US. Since its foundation in 1992, Artech has mastered in complementing human expertise with technology and business acumen to produce world-class staffing solutions. The company caters to diverse industry sectors, including financial services, healthcare, telecommunication, energy and utilities, supply chain, and retail. It provides IT consulting, project management, professional and staff augmentation, and managed staffing services. Artech's mission is to provide exceptional IT staffing services to its clients by comprehending their business needs and then crafting a customized staffing strategy. Its notable achievement includes being recognized as one of the largest IT staffing companies in the U.S, according to Staffing Industry Analysts (SIA).

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Morristown, NJ, US

Year founded

1992

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