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Avaya Jobs in Kansas (NOW HIRING)

Miratech

Senior Amazon Connect Developer

Concord, NC · Remote

$105K - $138K/yr

Experience with legacy contact center platforms such as Genesys, Avaya, or Cisco. * Familiarity with contact center reporting, analytics, workforce management (WFM), and performance monitoring tools.

Miratech

$105K - $138K/yr

Experience with legacy contact center platforms such as Genesys, Avaya, or Cisco. * Familiarity with contact center reporting, analytics, workforce management (WFM), and performance monitoring tools.

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$25

$42

$64

How much do avaya jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for avaya in Kansas is $42.52, according to ZipRecruiter salary data. Most workers in this role earn between $34.28 and $54.47 per hour, depending on experience, location, and employer.

What is an Avaya specialist?

An Avaya specialist is an IT professional who is skilled in installing, configuring, maintaining, and troubleshooting Avaya communication systems such as phone systems, contact centers, and unified communications solutions. They ensure that businesses can effectively use Avaya products for voice, video, messaging, and collaboration. Avaya specialists may also provide user training, technical support, and integration with other IT systems. Their expertise helps organizations maintain reliable communication infrastructure and address any issues that arise.

What are the key skills and qualifications needed to thrive as an Avaya engineer?

To thrive as an Avaya Engineer, you need strong knowledge of telephony systems, VoIP, networking, and typically a relevant degree or Avaya certifications like ACIS or ACSS. Familiarity with Avaya platforms (Aura, IP Office), troubleshooting tools, and network monitoring systems is essential. Excellent problem-solving, communication, and customer service skills help you resolve issues efficiently and work well with clients and teams. These skills are crucial for ensuring reliable communication solutions and maintaining seamless business operations.

What are some common challenges faced by Avaya support engineers, and how can they be addressed?

Avaya support engineers often encounter challenges such as troubleshooting complex telecommunication systems, managing multiple client requests, and staying updated with the latest software releases. To address these, engineers typically rely on strong problem-solving skills, effective communication with cross-functional teams, and ongoing training provided by Avaya. Collaborating closely with network administrators and end-users also helps in quickly identifying and resolving issues, ensuring minimal disruption to business operations.

What is the difference between Avaya vs Cisco Collaboration Engineer?

AspectAvayaCisco Collaboration Engineer
CertificationsAvaya Certified Support Specialist, Avaya Aura certificationsCisco CCNA Collaboration, CCNP Collaboration
Work EnvironmentTelecommunications and VoIP systems in enterprise settingsUnified communications, VoIP, and collaboration solutions in enterprise networks
Industry UsageCommon in contact centers and customer service environmentsWidely used in corporate communication and collaboration infrastructure

Both Avaya and Cisco Collaboration Engineers work with VoIP and unified communication systems in enterprise environments. While Avaya specialists focus on Avaya-specific platforms like Avaya Aura, Cisco Collaboration Engineers work with Cisco's collaboration solutions such as Cisco Unified Communications Manager. The choice depends on the company's existing infrastructure and preferred vendor solutions.

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What job categories do people searching Avaya jobs in Kansas look for?

The top searched job categories for Avaya jobs in Kansas are:

What cities in Kansas are hiring for Avaya jobs?

Cities in Kansas with the most Avaya job openings:

Avaya jobs near you
Infographic showing various Avaya job openings in Kansas as of August 2026, with employment types broken down into 83% Full Time, 3% Part Time, 1% Temporary, and 13% Contract. Highlights an 85% Physical, 4% Hybrid, and 11% Remote job distribution, with an average salary of $88,440 per year, or $42.5 per hour.

Private Branch Exchange(PBX) Technician

Bowhead

Mcconnell Air Force Base, KS • On-site

Full-time

Re-posted 14 days ago

Job description

Overview

Private Branch Exchange(PBX) Technician (MCCONN-2026-24817): 

Bowhead seeks a skilled Private Branch Exchange(PBX) Technician to support mission-critical Base Telecommunications System (BTS) operations at McConnell Air Force Base. The Private Branch Exchange(PBX) Technician provides advanced technical support for the operation, maintenance, and sustainment of inside and outside plant telecommunications infrastructure, including copper, fiber optic, and voice systems. The Private Branch Exchange(PBX) Technician will support Avaya voice switching systems and associated telephony equipment while ensuring secure, reliable communications in compliance with Department of Defense and Air Force requirements. This role requires a DoD-compliant IAT Level II certification (e.g., Security+) and the ability to respond to outages, perform preventive maintenance, and execute work orders supporting 24/7 operational readiness.

Responsibilities

Job duties include but are not limited to: 

  • Operate, maintain, troubleshoot, and repair Base Telecommunications System (BTS) infrastructure supporting mission-critical voice and data services.
  • Provide technical support for Avaya voice switching systems and supporting equipment, including user provisioning, call routing, translations, gateways, and associated telephony components.
  • Support VoIP and SIP-based telephony environments, including analog and digital circuits, gateways, and customer premise equipment.
  • Perform inside plant (ISP) and outside plant (OSP) telecommunications work, including installation, termination, splicing, testing, labeling, and repair of copper and fiber optic cabling.
  • Respond to and restore telecommunications outages, alarms, and trouble tickets within required time-lines to ensure continuity of operations and mission readiness.
  • Conduct preventive maintenance inspections (PMIs) on telecommunications infrastructure; identify deficiencies, document findings, and perform corrective actions.
  • Perform cable location, staking, and marking activities in support of excavation, construction, and dig permit requirements while ensuring safety and accuracy.
  • Install, modify, and remove telecommunications circuits, cross-connects, and disconnects; verify proper service restoration following maintenance or work completion.
  • Test and certify copper and fiber optic cabling using approved test equipment and accurately document test results and maintenance actions.
  • Maintain accurate and timely documentation, including work orders, trouble tickets, inspection records, cable test results, and telecommunications infrastructure records using approved systems.
  • Provide technical input and field support for engineering reviews, site surveys, and infrastructure modifications related to telecommunications projects.
  • Comply with all security, safety, and environmental requirements, including DoD and installation policies; properly use PPE and follow confined space, electrical, and underground utility safety procedures.
  • Coordinate effectively with Government personnel, supervisors, and team members to prioritize work, communicate status, and maintain professional conduct on a military installation.
  • Other duties as assigned
Qualifications
  • Education
    • High school diploma or General Educational Development (GED) certificate required.
    • Completion of formal technical training in telecommunications, electronics, information technology, or a related technical discipline is preferred.
    • Military technical training (U.S. Air Force, Army, Navy, Marine Corps, or National Guard) in communications, electronics, or information systems may be substituted for civilian technical education.
  • Years of experience
    • Experience performing telecommunications installation, maintenance, troubleshooting, and repair.
    • Demonstrated experience working with inside plant (ISP) and outside plant (OSP) infrastructure, including copper and fiber optic cabling systems.
    • Experience supporting voice switching systems and responding to outages, alarms, and service disruptions in a structured operational environment is preferred.
    • Experience in a DoD or military installation environment is preferred.
  • Required skills or certifications
    • DoD IAT Level II certification required (e.g., CompTIA Security+ or approved equivalent) and must be obtained and maintained in accordance with DoD 8570/8140 requirements within 90 days of employment
  • Preferred Skills or Certifications
    • Demonstrated experience supporting Avaya voice switching systems and associated components, including system administration, user provisioning, call routing, translations, gateways, and supporting telephony equipment.
    • Working knowledge of VoIP and SIP-based telephony, including integration of gateways, analog and digital circuits, and customer premise equipment.
    • Proficiency in ISP and OSP telecommunications systems, including installation, termination, splicing, testing, and troubleshooting of copper and fiber optic cabling.
    • Experience using telecommunications test equipment such as OTDRs, power meters, tone generators, and continuity testers.
    • Ability to read and interpret telecommunications drawings, cable records, and as-built documentation.
    • Familiarity with telecommunications infrastructure documentation systems and work order processes.
    • Ability to work independently with minimal supervision and exercise sound technical judgment while supporting mission-critical communications.
  • Intermediate to advanced level skills in Microsoft Office software suite - Word, Excel, Outlook, PowerPoint
  • Ability to communicate effectively with all levels of employees and outside contacts
  • Strong interpersonal skills and good judgment with the ability to work alone or as part of a team

Physical Demands:

  • Must be able to lift up to 50 pounds
  • Must be able to stand and walk for prolonged amounts of time
  • Must be able to twist, bend and squat periodically

SECURITY CLEARANCE REQUIREMENTS: Must currently hold a security clearance at the Secret level.  US Citizenship is a requirement for Secret clearance at this location.

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Please note that the salary information is a general guideline only. Bowhead considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer.

Employment Type: FULL_TIME

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