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Avaya Voice Engineer Jobs (NOW HIRING)

Vamonos IT LLC

MS Teams Voice Engineer

Alexandria, VA · On-site

$75K - $110K/yr

Avaya Aura or comparable enterprise PBX platforms * Deep understanding of: * SIP, RTP, VoIP codecs ... Teams Voice Engineer, Expert. * Cisco CCNP Collaboration Responsibilities Technical Leadership

Vamonos IT

MS Teams Voice Engineer

Alexandria, VA · On-site

$75K - $110K/yr

Avaya Aura or comparable enterprise PBX platforms * Deep understanding of: * SIP, RTP, VoIP codecs ... Teams Voice Engineer, Expert. * Cisco CCNP Collaboration Responsibilities Technical Leadership

Isys Technologies

IL · On-site

$87K - $92K/yr

Perform engineering tasks to maintain a large, complex and highly resilient IP voice and video ... Avaya or Oracle voice platforms including Cisco Unified Communications Manager (CUCM), Cisco Unity ...

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Avaya Voice Engineer information

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How much do avaya voice engineer jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for avaya voice engineer in the United States is $48.17, according to ZipRecruiter salary data. Most workers in this role earn between $39.18 and $60.10 per hour, depending on experience, location, and employer.

What is an Avaya Voice Engineer?

An Avaya Voice Engineer is a specialized IT professional who designs, implements, manages, and troubleshoots voice communication systems using Avaya technologies. They work with tools like Avaya Aura, IP Office, and Communication Manager to ensure reliable and efficient telephony services within an organization. Their responsibilities often include configuring call routing, integrating voice networks with other systems, performing upgrades, and providing technical support for users. Avaya Voice Engineers may also be involved in ensuring system security, monitoring performance, and optimizing solutions to meet business needs.

What are the key skills and qualifications needed to thrive as an Avaya Voice Engineer?

To thrive as an Avaya Voice Engineer, you need a deep understanding of telephony systems, VoIP technologies, and Avaya product platforms, often supported by a degree in IT or related fields. Familiarity with Avaya Communication Manager, Session Manager, and certifications such as Avaya Certified Implementation Specialist (ACIS) are typically required. Strong problem-solving skills, attention to detail, and effective communication are essential soft skills in this role. These capabilities ensure reliable voice infrastructure, efficient troubleshooting, and seamless collaboration with technical teams and end-users.

What are some common challenges Avaya Voice Engineers face when integrating Avaya systems with other communication platforms?

Avaya Voice Engineers often encounter challenges such as compatibility issues between Avaya and third-party platforms, managing complex network configurations, and ensuring seamless interoperability for features like call routing and voicemail. Addressing these challenges requires a strong understanding of both Avaya solutions and the protocols used by other systems, such as SIP or H.323. Collaboration with network administrators and IT teams is essential to troubleshoot integration issues and maintain high system reliability.

What is the difference between Avaya Voice Engineer vs Cisco Voice Engineer?

AspectAvaya Voice EngineerCisco Voice Engineer
CertificationsAvaya Certified Implementation Specialist, CCNA CollaborationCisco CCNA Collaboration, CCNP Collaboration
Work EnvironmentTelecommunications, enterprise VoIP systemsTelecommunications, enterprise VoIP and UC solutions
Industry UsageCompanies using Avaya telephony systemsOrganizations with Cisco VoIP infrastructure

Both Avaya Voice Engineers and Cisco Voice Engineers focus on designing, implementing, and maintaining VoIP and telephony systems within enterprise environments. The main difference lies in the technology platforms they specialize in: Avaya versus Cisco. Certifications, work environments, and employer usage align closely, making them comparable roles in the telecommunications industry.

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Avaya Voice Engineer jobs near you
Infographic showing various Avaya Voice Engineer job openings in the United States as of August 2026, with employment types broken down into 92% Full Time, 2% Part Time, and 6% Contract. Highlights an 86% Physical, 5% Hybrid, and 9% Remote job distribution, with an average salary of $100,198 per year, or $48.2 per hour.

Enterprise Voice Engineer II

By Light Professional IT Services LLC

Scott Air Force Base, IL

Full-time

Re-posted 11 days ago

Job description

Company Overview

By Light Professional IT Services LLC readies warfighters and federal agencies with technology and systems engineered to connect, protect, and prepare individuals and teams for whatever comes next. Headquartered in McLean, VA, By Light supports defense, civilian, and commercial IT customers worldwide. 

Responsibilities
  • Perform engineering tasks to maintain a large, complex and highly resilient IP voice and video communications infrastructure.
  • Manage, configure, troubleshoot and assure service supporting all aspects of a voice, video and data network. Must be organized, document oriented, possess skills in diagramming, and understand WAN principals.
  • Perform system maintenance, support capacity planning activities and complete configuration change actions and documentation efforts.
  • Configure and implement calling search spaces, route plans, route partitions, route lists and device profiles.
  • Configure Cisco or Juniper routing and switching devices.
  • Support distributed firewall infrastructure.
  • Provide input in the development of technical policy, work instructions and reporting in support of an enterprise IP telephony network.
  • Analyze and resolve complex technical problems utilizing foundational knowledge of SIP signaling and call-flows.
  • Analyze and resolve remote site registration, signaling and media problems.
  • Configure route plans, route lists, device profiles, calling search spaces, and route partitions. 
  • Validate change requests and ensure accuracy.
  • Perform fault analysis and configuration of voice subscribers, call handlers and call routing rules.
  • Perform fault analysis and configuration of Cisco and or Juniper routing and switching rules.
Required Experience/Qualifications

  • Requires BS degree and 2-4 years of prior relevant experience or Masters with less than 2 years of prior relevant experience.  (Or equivalent combination of education and/or experience.)

  • Currently possess DoD 8750 certification at IAT level II, Security+ CE or equivalent to meet requirement.

  • Experience with one or multiple Cisco, Avaya or Oracle voice platforms including Cisco Unified Communications Manager (CUCM), Cisco Unity, Cisco Unified Border Element (CUBE), Oracle Session Border Controller (SBC) and Avaya Aura Application Server.

  • Expertise in SIP internetworking signaling and call flow.

  • Demonstrable experience of advanced fault analysis to isolate and diagnose network problems for routing, switching, security and large scale voice implementations.

Preferred Experience/Qualifications

  • Working knowledge of Secure Real-Time Transport Protocol (SRTP) including associated G.711 and G.729 codecs and Digital Tone Multi Frequency (DTMF).

  • Experience with Cisco Unified Communications Manager and or Avaya Aura soft switches.

  • Experience with Oracle SBCs and other voice media gateway appliances.

  • Experience supporting distributed firewall infrastructure.

  • Experience creating/supporting IPSec MPLS VPN infrastructure 

  • Experience implementing and supporting BGP routing protocols 

  • Experience designing, configuring and troubleshooting QoS classification, marking and prioritization of network traffic (voice, critical applications, etc.).

  • Familiarity with IPSec implementation and troubleshooting.

Special Requirements/Security Clearance

  • Currently possess an active Secret security clearance.

Employment Type: OTHER

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