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Avaya Voice Engineer Jobs (NOW HIRING)

Procom Consultants Group

Sr Voice Engineer

Durham, NC · On-site

... Voice Engineer for a contract opportunity in Durham, NC. Sr Voice Engineer Job Details ... Avaya Modular Messaging voice mail system. * Avaya AES servers * Avaya SES server * Avaya System ...

Procom Services

Sr Voice Engineer

Durham, NC

Voice Engineer Job Details Demonstrated skills on Avaya systems, which includes. Avaya ... Avaya Modular Messaging voice mail system. Avaya AES servers Avaya SES server Avaya System and ...

Bridge Core (BCore)

Voice Engineer

Chantilly, VA · On-site

$175K - $195K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Overview Voice Engineer Chantilly, VA TS/SCI with Poly At Bcore, our strength comes from how we ... Avaya Communications Certification or experience supporting Avaya platforms in hybrid Cisco/Avaya ...

Bridge Core (BCore)

Voice Engineer

Chantilly, VA · On-site

$175K - $195K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Voice Engineer Chantilly, VA TS/SCI with Poly At Bcore, our strength comes from how we deliver ... Avaya Communications Certification or experience supporting Avaya platforms in hybrid Cisco/Avaya ...

Bridge Core (BCore)

Voice Engineer

Chantilly, VA · On-site

$175K - $195K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Overview Voice Engineer Chantilly, VA TS/SCI with Poly At Bcore, our strength comes from how we ... Avaya Communications Certification or experience supporting Avaya platforms in hybrid Cisco/Avaya ...

Bridge Core (BCore)

Voice Engineer

Chantilly, VA · On-site

$145K - $165K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Overview Voice Engineer Chantilly, VA TS/SCI with Poly At Bcore, our strength comes from how we ... Avaya Communications Certification or experience supporting Avaya platforms in hybrid Cisco/Avaya ...

C3EL

IL · On-site

Enterprise Voice Engineer Security Clearance: Secret Location : Scott AFB, IL (Due to the nature of ... Experience with one or multiple Cisco, Avaya, or Oracle voice platforms including Cisco Unified ...

C3EL

Enterprise Voice Engineer

Scott Air Force Base, IL · On-site

Enterprise Voice Engineer Security Clearance: Secret Location : Scott AFB, IL (Due to the nature of ... Experience with one or multiple Cisco, Avaya, or Oracle voice platforms including Cisco Unified ...

B/Core

Voice Engineer with Security Clearance

Chantilly, VA · On-site

$175K - $195K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Voice Engineer Chantilly, VA TS/SCI with Poly At Bcore, our strength comes from how we deliver ... Avaya Communications Certification or experience supporting Avaya platforms in hybrid Cisco/Avaya ...

Genesis10

Avaya Administrator

Jersey City, NJ · On-site

$63.68 - $71.68/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Seeking a senior-level engineer with deep expertise in Avaya Contact Center and Voice platforms to support the Real-Time Collaboration (RTC) Contact Center Engineering organization. This role is ...

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Avaya Voice Engineer information

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$5

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How much do avaya voice engineer jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for avaya voice engineer in the United States is $48.17, according to ZipRecruiter salary data. Most workers in this role earn between $39.18 and $60.10 per hour, depending on experience, location, and employer.

What is an Avaya Voice Engineer?

An Avaya Voice Engineer is a specialized IT professional who designs, implements, manages, and troubleshoots voice communication systems using Avaya technologies. They work with tools like Avaya Aura, IP Office, and Communication Manager to ensure reliable and efficient telephony services within an organization. Their responsibilities often include configuring call routing, integrating voice networks with other systems, performing upgrades, and providing technical support for users. Avaya Voice Engineers may also be involved in ensuring system security, monitoring performance, and optimizing solutions to meet business needs.

What are the key skills and qualifications needed to thrive as an Avaya Voice Engineer?

To thrive as an Avaya Voice Engineer, you need a deep understanding of telephony systems, VoIP technologies, and Avaya product platforms, often supported by a degree in IT or related fields. Familiarity with Avaya Communication Manager, Session Manager, and certifications such as Avaya Certified Implementation Specialist (ACIS) are typically required. Strong problem-solving skills, attention to detail, and effective communication are essential soft skills in this role. These capabilities ensure reliable voice infrastructure, efficient troubleshooting, and seamless collaboration with technical teams and end-users.

What are some common challenges Avaya Voice Engineers face when integrating Avaya systems with other communication platforms?

Avaya Voice Engineers often encounter challenges such as compatibility issues between Avaya and third-party platforms, managing complex network configurations, and ensuring seamless interoperability for features like call routing and voicemail. Addressing these challenges requires a strong understanding of both Avaya solutions and the protocols used by other systems, such as SIP or H.323. Collaboration with network administrators and IT teams is essential to troubleshoot integration issues and maintain high system reliability.

What is the difference between Avaya Voice Engineer vs Cisco Voice Engineer?

AspectAvaya Voice EngineerCisco Voice Engineer
CertificationsAvaya Certified Implementation Specialist, CCNA CollaborationCisco CCNA Collaboration, CCNP Collaboration
Work EnvironmentTelecommunications, enterprise VoIP systemsTelecommunications, enterprise VoIP and UC solutions
Industry UsageCompanies using Avaya telephony systemsOrganizations with Cisco VoIP infrastructure

Both Avaya Voice Engineers and Cisco Voice Engineers focus on designing, implementing, and maintaining VoIP and telephony systems within enterprise environments. The main difference lies in the technology platforms they specialize in: Avaya versus Cisco. Certifications, work environments, and employer usage align closely, making them comparable roles in the telecommunications industry.

More about Avaya Voice Engineer jobs

What cities are hiring for Avaya Voice Engineer jobs?

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Avaya Voice Engineer jobs near you
Infographic showing various Avaya Voice Engineer job openings in the United States as of August 2026, with employment types broken down into 92% Full Time, 2% Part Time, and 6% Contract. Highlights an 86% Physical, 5% Hybrid, and 9% Remote job distribution, with an average salary of $100,198 per year, or $48.2 per hour.

Senior Voice Engineer (Avaya Voice & UC)

Black Rock Group

Vancouver, WA • On-site

Other

Posted 11 days ago

Job description

Job Title: Senior Voice Engineer (Avaya Voice & UC)
Location: Vancouver, WA (Onsite)
Duration: Long-Term Contract

Job Summary

We are seeking an experienced Senior Voice Engineer with deep expertise in Avaya Voice Infrastructure, Unified Communications, Contact Center technologies, SIP/VoIP, and Voice Automation. The ideal candidate will provide L3 production support, lead complex troubleshooting efforts, drive voice transformation initiatives, and build automation solutions to improve operational efficiency and reliability.

Responsibilities

Provide L3 support for enterprise voice and unified communications environments.

Troubleshoot complex issues involving Avaya telephony, SIP trunks, SBCs, call routing, and contact center platforms.

Perform Root Cause Analysis (RCA) and implement permanent solutions.

Lead voice migrations, upgrades, and transformation initiatives.

Support major production incidents and customer escalations.

Collaborate with network, security, and application teams.

Develop automation solutions for voice operations, monitoring, and reporting.

Create dashboards, health checks, operational reports, and documentation.

Coordinate with telecom carriers for SIP, PRI, and circuit-related issues.

Mentor L1/L2 engineers and provide technical guidance.

Required Technical Skills

Avaya Technologies

Avaya Aura Communication Manager

Avaya Session Manager

Avaya System Manager

Avaya Session Border Controller (SBCE)

Avaya Media Gateway (G430/G450/G650)

Avaya CMS Reporting

Avaya Contact Center / Elite

Avaya IP Office (Preferred)

Voice & Unified Communications

SIP Protocol Analysis

VoIP & H.323

SIP Trunks

Dial Plan Design

Session Management

Call Routing & Recording

Voice QoS Analysis

SBC Administration

Contact Center

Avaya Contact Center

Call Vectoring

VDN & Hunt Groups

CMS Reporting

IVR Integration

Workforce Management Integration

Automation (Mandatory)

Python

REST APIs

Ansible

PowerShell

Log Collection & Analysis

Health Check Automation

Configuration Backup & Validation

Dashboard Development (Grafana, Power BI, or equivalent)

SNMP & API-based Monitoring

Preferred Experience

Wireshark Packet Analysis

SolarWinds, PRTG, Splunk, NetBrain

Microsoft Teams Voice (Direct Routing)

AudioCodes SBC

ITIL Incident, Problem & Change Management

Preferred Certifications

Avaya ACS / ACIS

CCNP Collaboration

Microsoft Teams Voice Engineer (MS-720)

Python or Automation Certifications

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