ZipRecruiter

Log In

1

Avaya Software Specialist Jobs (NOW HIRING)

Boston Medical Center

Telecommunication Specialist

Boston, MA · On-site

$62K - $91K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... software refreshes. * Familiar with Avaya Communications manager v16.3, System & Session Mgr, Aura Messaging & Conferencing, CMS, VeraSmart Call Accounting and Virtual Observer call recording ...

State Bank of Texas

IT Support Specialist

Irving, TX · On-site

Install, make changes, and repair computer hardware and software. * Follow-up with coworkers to ... AVAYA - Technical support AVAYA phone system. Onboarding and offboarding employees, configuring ...

Boston Medical Center

Telecommunication Specialist

Boston, MA · On-site

$62K - $91K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... software refreshes. * Familiar with Avaya Communications manager v16.3, System & Session Mgr, Aura Messaging & Conferencing, CMS, VeraSmart Call Accounting and Virtual Observer call recording ...

State Bank of Texas

IT Support Specialist

Irving, TX · On-site

Install, make changes, and repair computer hardware and software. * Follow-up with coworkers to ... AVAYA - Technical support AVAYA phone system. Onboarding and offboarding employees, configuring ...

State Bank of Texas

IT Support Specialist

Irving, TX · On-site

Install, make changes, and repair computer hardware and software. * Follow-up with coworkers to ... AVAYA - Technical support AVAYA phone system. Onboarding and offboarding employees, configuring ...

Infojini Inc

Operations Specialist

Raleigh, NC · On-site

Infojini Consulting is recognized as one of the fastest growing IT services and software ... HEAT or similar tracking tool, Avaya or similar call distribution tool, Microsoft Windows, Office ...

Goldenent

IT Service Desk Specialist I

Golden, CO

Installations of hardware and software, basic troubleshooting, maintenance of hardware and software ... Avaya Telecommunications, IP Telephony, FCS Voicemail preferred * Prior experience with but not ...

next page

Showing results 1-20

All JobsAvaya Software Specialist Jobs

Avaya Software Specialist information

See salary details

$39.5K

$92.6K

$180.5K

How much do avaya software specialist jobs pay per year?

As of Aug 12, 2026, the average yearly pay for avaya software specialist in the United States is $92,595.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,500.00 and $110,000.00 per year, depending on experience, location, and employer.

What is an Avaya Software Specialist?

Avaya Software Specialists are IT professionals who focus on configuring, managing, and troubleshooting Avaya communication software solutions. They work with products such as Avaya Aura, IP Office, and unified communications platforms to ensure seamless business communications. Their responsibilities include software deployment, user support, system maintenance, and integrating Avaya solutions with other business tools. These specialists typically have in-depth knowledge of Avaya systems, networking, and telephony protocols.

What skills and qualifications are needed to thrive as an Avaya Software Specialist?

To thrive as an Avaya Software Specialist, you need expertise in VoIP technologies, Avaya platforms (such as Aura or IP Office), and a background in information technology or telecommunications. Familiarity with Avaya management tools, system integration, and certifications like Avaya Certified Implementation Specialist (ACIS) are highly valued. Strong problem-solving, analytical thinking, and effective communication skills help specialists manage client needs and resolve issues efficiently. These skills are crucial for ensuring reliable communications infrastructure, seamless deployments, and high client satisfaction.

What are common challenges Avaya Software Specialists face when integrating Avaya solutions with existing enterprise systems?

Avaya Software Specialists often encounter challenges like compatibility issues when integrating Avaya platforms with legacy systems or third-party applications. Ensuring seamless communication between different technologies may require custom configurations and troubleshooting. Effective collaboration with IT teams and clear documentation are essential to address these challenges and maintain system reliability. Staying up-to-date with Avaya updates and best practices also helps to prevent integration issues and optimize performance.

What is the difference between Avaya Software Specialist vs Avaya Network Engineer?

AspectAvaya Software SpecialistAvaya Network Engineer
CertificationsAvaya certifications, such as Avaya Certified SpecialistNetworking certifications like Cisco CCNA or CCNP, along with Avaya certifications
Work EnvironmentFocus on configuring, troubleshooting, and maintaining Avaya communication softwareDesigning, implementing, and managing network infrastructure including Avaya systems
Industry UsageTelecommunications, IT service providers, enterprise communication solutionsTelecommunications, enterprise IT, network service providers

While both roles involve working with Avaya systems, the Avaya Software Specialist primarily focuses on software configuration and support, whereas the Avaya Network Engineer handles network infrastructure and integration. Understanding these differences helps employers and professionals align skills with job requirements.

More about Avaya Software Specialist jobs
What job categories do people searching Avaya Software Specialist jobs look for? The top searched job categories for Avaya Software Specialist jobs are:
Avaya Software Specialist jobs near you
Infographic showing various Avaya Software Specialist job openings in the United States as of August 2026, with employment types broken down into 71% Full Time, and 29% Contract. Highlights an 100% In-person job distribution, with an average salary of $92,595 per year, or $44.5 per hour.

Lead Avaya Orchestration Designer

NAVA Software Solutions

Las Vegas, NV • On-site

Contractor

Re-posted 17 days ago

Job description

NAVA Software is looking for a Avaya OD (Orchestration Designer) Lead
Details:
Position: Avaya OD (Orchestration Designer) Lead
Location: Las Vegas, NV (Onsite)- Non-locals are also fine.
Duration: 12 months
Position Overview:
We are seeking a highly skilled and experienced Avaya OD (Orchestration Designer) Lead to join our team. The ideal candidate will have extensive expertise in Avaya solutions, particularly Avaya Orchestration Designer, and a strong background in leading projects focused on IVR (Interactive Voice Response) development, deployment, and optimization. The role demands excellent technical, leadership, and communication skills, as well as the ability to work collaboratively in a dynamic environment.
Key Responsibilities:
  • Lead the design, development, and deployment of IVR applications using Avaya Orchestration Designer.
  • Collaborate with cross-functional teams, including business analysts, project managers, and QA teams, to gather requirements and deliver high-quality solutions.
  • Provide technical guidance and mentorship to the development team on Avaya OD best practices and coding standards.
  • Ensure adherence to project timelines, budgets, and quality standards.
  • Perform regular system analysis, troubleshooting, and optimization of existing IVR applications.
  • Conduct code reviews, testing, and documentation for all development projects.
  • Stay updated with the latest Avaya technologies and recommend enhancements to improve system performance and customer experience.
  • Manage stakeholder communication and provide status updates on project progress.

Required Skills and Experience:
  • Experience: Minimum of 6+ years of experience in IVR application development and 3+ years in a lead role using Avaya Orchestration Designer.

Technical Expertise:
  • Proficiency in Avaya Orchestration Designer, Avaya Aura, and other related technologies.
  • Solid understanding of IVR/telephony systems, CTI integrations, and voice biometrics.
  • Experience with Java, J2EE, and web services (SOAP/REST) for IVR development.
  • Familiarity with databases like Oracle, SQL Server, or MongoDB.
  • Knowledge of telecommunication protocols such as SIP and H.323.

Tools & Methodologies:
  • Hands-on experience with version control systems (e.g., Git), Agile/Scrum methodologies, and CI/CD pipelines.
  • Strong problem-solving, debugging, and analytical skills.
  • Excellent written and verbal communication skills.

Preferred Qualifications:
  • Avaya Certified Support Specialist (ACSS) or equivalent certification.
  • Knowledge of cloud-based IVR solutions and migration strategies.
  • Experience in integrating AI/ML capabilities into IVR systems.
  • Familiarity with DevOps practices and tools like Jenkins, Docker, or Kubernetes.
NAVA Software Solutions logo

About NAVA Software Solutions

Sourced by ZipRecruiter

NAVA is a strategic partner for companies seeking to develop or customize software and products. Our team of experts leverages cutting-edge technology and deep industry knowledge to provide customized solutions that drive business success. Whether you're looking to improve your operations, increase efficiency, or bring a new product to market, NAVA has the expertise and resources to help you achieve your goals. Trust us to be your partner in software and product development.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Rocky Hill, CT, US

Social media

Facebook

View All NAVA Software Solutions Jobs

Apply