Lead Field Technician
Blacklick, OH · Remote
... AV technology equipment in associated facilities is completed. This is a remote/work from home ... Works with Sales Engineering team to ensure scope of work, parts, and timelines for projects are ...
Lead Field Technician
Blacklick, OH · Remote
... AV technology equipment in associated facilities is completed. This is a remote/work from home ... Works with Sales Engineering team to ensure scope of work, parts, and timelines for projects are ...
Lead Field Technician
Columbus, OH · Remote
... AV technology equipment in associated facilities is completed. This is a remote/work from home ... Works with Sales Engineering team to ensure scope of work, parts, and timelines for projects are ...
Lead Field Technician
Columbus, OH · Remote
... AV technology equipment in associated facilities is completed. This is a remote/work from home ... Works with Sales Engineering team to ensure scope of work, parts, and timelines for projects are ...
Av Programmer Remote information
What are the key skills and qualifications needed to thrive as an AV Programmer working remotely, and why are they important?
To thrive as a remote AV Programmer, you need expertise in AV system design, programming languages like Crestron, AMX, or Extron, and a solid understanding of audio/visual signal flow, usually supported by relevant certifications. Familiarity with AV control software, network configuration tools, and platforms like Crestron Toolbox or AMX NetLinx Studio is typically required. Strong problem-solving abilities, self-motivation, and effective remote communication skills help distinguish top performers in this role. These competencies ensure the delivery of high-quality, reliable AV solutions and seamless collaboration with clients and teams from a distance.
What is an AV Programmer and what do they do in a remote role?
An AV Programmer, or Audio Visual Programmer, specializes in designing and coding the software that controls AV systems such as projectors, video conferencing equipment, lighting, and sound systems. In a remote role, AV Programmers use remote access tools to program, troubleshoot, and support AV systems from off-site locations. They collaborate with clients and on-site teams via video calls, remote desktop software, and other communication tools to ensure that AV systems function seamlessly and meet user requirements.
What is the difference between Av Programmer Remote vs AV Technician?
| Aspect | Av Programmer Remote | AV Technician |
|---|---|---|
| Credentials | Typically requires certifications like Crestron, Extron, or AMX programming certifications | Often requires technical training or certifications in AV equipment setup and troubleshooting |
| Work Environment | Primarily remote, focusing on programming and software development | On-site, involving equipment installation, setup, and maintenance |
| Industry Usage | Common in corporate, broadcast, and event production sectors for system programming | Used across live events, corporate AV setups, and installation services |
While Av Programmer Remote focuses on software programming and system integration remotely, AV Technicians are hands-on, working directly with AV hardware on-site. Both roles are essential in the AV industry but differ mainly in work environment and specific skill sets.
What types of projects and collaboration can I expect as a remote AV Programmer?
As a remote AV Programmer, you'll typically work on projects involving the integration and automation of audio-visual systems for clients in sectors like corporate, education, or entertainment. Collaboration is frequent with project managers, AV engineers, and sometimes directly with clients, often through virtual meetings and shared platforms. You'll likely contribute to tasks such as programming control systems (e.g., Crestron, AMX, Extron), troubleshooting remotely, and occasionally providing user training or documentation. Effective communication and proactive problem-solving are key to success in this remote team environment.
What are popular job titles related to Av Programmer Remote jobs in Ohio? For Av Programmer Remote jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Av Programmer Remote jobs in Ohio look for? The top searched job categories for Av Programmer Remote jobs in Ohio are:
What cities in Ohio are hiring for Av Programmer Remote jobs? Cities in Ohio with the most Av Programmer Remote job openings:
Job description
About BIS Digital
BIS Digital is a technology company providing integrated communication solutions using audio, video, presentation, and computer systems. Since 1982 the mission of BIS Digital has been to create the best digital recording solutions available in the marketplace.
Position: Lead Field Technician
The Lead Field Technician will perform various roles providing customer service and support for all BIS Digital client?s. They will supervise and manage a team of regional based Field Technicians. They will provide regular communication and offer operational and technical AV support. The Lead Field Technician will also be the point person for all projects assigned within their region. They will be responsible for reviewing all projects prior to the start of the project and ensuring assigned Field Technicians understand the scope of work they will be completing. They will ensure that preventative maintenance of AV technology equipment in associated facilities is completed. This is a remote/work from home position. The lead will spend about 50-75% of the time on site at customer locations within the (REGION). Occasional travel to other US locations may be asked.
Responsibilities:
The job responsibilities of the Lead Field Technician include but are not limited to the following:
- Supervise and manage Field Technicians within the region.
- Works with Director of Operations, Field Operations Manager, and Human Resources to address employee concerns.
- Contributing member of the interviewing and recruiting process for openings within the region.
- Assures best practices through the region; ensures all established service support processes are in effect.
- Follow up with all customers to ensure any and all field service issues were resolved to their satisfaction.
- Provide customer feedback to the management team.
- Serves as Project lead in the assign region.
- Providing technical support for the various AV systems
- Review scope of work for all projects assigned within the region, prior to project start date with assigned technicians.
- Works with Project Management team regarding scheduling and coordination of assigned work within the region.
- Works with Sales Engineering team to ensure scope of work, parts, and timelines for projects are all in order before handing off to technicians.
- Works with shipping team for replenishment of any work tools / parts for all technicians in the region.
- Oversee onsite preventative maintenance schedules to ensure completion.
- Ensure onsite customer service is timely and accurate within the assigned region.
- Ensures compliance to integration standards for:
- Wiring
- Installation
- Training
- Integration Documentation
- Perform equipment audit at installation and provide update to Accounting for maintenance agreements.
- Provide regular communication and status updates with Field Service Manager
About BIS Digital
Sourced by ZipRecruiter
Industry
Software development
Company size
1 - 10 Employees
Headquarters location
Fort Lauderdale, FL, US
Year founded
1982