Av Operations Manager Jobs in Springfield, MA (NOW HIRING)

Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body. The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and staff.
Job Description:
Amherst College invites applications for the Media and AV Technology Coordinator position. The Media and AV Technology Coordinator is a full-time, year-round position. The expected range for this position is $25.00-27.00 per hour.
The salary offered will vary based on a number of factors, including but not limited to relevant education, training, and experience, tenure status, and other nondiscriminatory business considerations. Amherst College is pleased to provide a comprehensive, highly competitive benefits package that meets the needs of staff and faculty and their families. Click here for Benefits Information.
The Media and AV Technology Coordinator serves as a technical specialist for all audio, visual, and media technology operations within the Student Center. In addition, serves as a key member of the operations team within the Student Center to assist with building oversight, event set-ups and programmatic features. This position supports a wide range of events and activities-including meetings, performances, lectures, conferences, and student organization events-by managing, maintaining, and operating the Student Center's AV systems. The coordinator works closely with campus departments and student organizations to ensure professional, reliable, and innovative technology and set-up support for events and daily operations.
Support signature divisional programs such as Orientation, Mammoth Welcome Week, Family Weekend, Campus Parties, Homecoming, Spring concert, Commencement, and other large-scale events.
Position: 2 pm-10 pm with a flexible work schedule to accommodate night and weekend programming.
Summary of Duties and Responsibilities
Event Support and Operations:
• Coordinate and execute AV and media technology needs for events held in the Student Center and within Student Affairs campus spaces.
• Provide on-site technical support during events, including setup, operation, troubleshooting, and breakdown of the event
• Ensure high-quality sound, lighting, and visual presentations for programs ranging from small meetings to large-scale campus events.
• Collaborate with the Program and Building Director to assess technology needs and develop appropriate technical plans.
Equipment Maintenance and Management:
• Maintain, inventory, and ensure the proper functioning of AV and media equipment (e.g., projectors, sound systems, microphones, lighting, streaming devices, digital signage).
• Oversee preventative maintenance, repairs, and upgrades of AV systems and infrastructure.
• Research and recommend new technologies and equipment to enhance the Student Center's capabilities.
• Develop and deliver training materials for staff and student users on AV system operation and best practices.
• Foster a culture of professionalism, customer service, and technical excellence among student employees.
Administrative and Collaborative Responsibilities:
• Manage scheduling and logistics for AV support requests using event management software.
• Assist with budgeting, purchasing, and vendor coordination related to AV technology and maintenance.
• Collaborate with IT, Facilities, and Student Affairs staff to ensure technology integration and support across campus.
• Stay informed of emerging trends in media technology and higher education event management.
Qualifications
Required

• Bachelor's degree in Media Technology, Communications, Information Technology, or a related field; or equivalent combination of education and professional experience.
• 2-4 years of experience in AV coordination, media services, or event technology support.
• Strong technical proficiency with AV systems, live sound, projection, and streaming platforms (e.g., Zoom, Teams, OBS, or similar).
• Excellent organizational, troubleshooting, and interpersonal communication skills.
• Ability to work flexible hours, including evenings and weekends, to support events.
• Successful completion of required background and reference checks

Interested candidates are asked to submit a resume and cover letter online at
https://amherst.wd5.myworkdayjobs.com/Amherst_Jobs. Please be sure to upload all requested documents prior to clicking Submit. Applications cannot be revised once submitted. Review of applications will begin immediately and will continue until the position is filled.
Amherst College is committed to an inclusive hiring process and will provide reasonable accommodations for candidates throughout the application and interview process upon request.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.