Av Operations Manager Jobs in Slidell, LA (NOW HIRING)

We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

• Responsible for the placement and upkeep of internal advertising displays.
• Assists in writing rules and regulations for promotions and events. Submits to Manager and/or Mississippi Gaming Commission for approvals according to established guidelines.
• Assists in execution of promotions and events on property or off-site.
• Responsible for inputting offers within applicable systems for promotional drawings and giveaways according to established guidelines.
• Assists with audio visual (AV) duties as needed. AV duties include but are not limited to the setup, operation, adjustments, service and repair of digital displays, televisions, sound and lighting equipment, video monitors, projectors, wire and cable, and related equipment for concerts, presentations, promotions, or any other property events. Reports issues to leadership.
• Responsible for serving as a liaison between the property and the guest for gaming tournaments (including but not limited to slots, poker, and table games).
• Processes purchase orders and check requests for the Marketing Department.
• Assists with creation of social media and video contact as assigned.
• Coordinates and tracks groups responding to special and VIP party events. Dresses in appropriate uniform/attire based upon event, including costumes.
• Assists with photo and video content for timely posting on organic social media sites.
• Attends property events and activities as assigned.
• Maintains and updates website content in collaboration with Corporate Marketing.
• Provides internal support related to each special event, promotion, or entertainment.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. 
• Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
• Maintains strict confidentiality in all departmental and company matters.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

• Associate degree (A.A.) in Marketing, Advertising, Communications, or related area; six months to one-year years in advertising or client services; or equivalent combination of education and experience. Previous experience in hospitality industry and resort setting preferred.
• Must have technical proficiency and knowledge in Microsoft Applications (Word, Excel, PowerPoint, and Outlook)
• Must have demonstrated ability to drive toward results.
• Strong client interface and presentation skills preferred.
• Must be able to work all shifts including holidays, nights, and weekends, as business needs dictate.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.

We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. 

We're changing entertainment. Follow us.

Equal Opportunity Employer