Av Operations Manager Jobs in Pittsburgh, PA (NOW HIRING)

Vice President, AV Technician/Engineer
At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We're seeking a future team member for the role of Vice President, AV Technician/Engineer to join our Corporate Services team. This role is in NYC, NY
In this role, you'll make an impact in the following ways:
Role Overview: We are seeking a seasoned AV professional with deep expertise in live and hybrid audio/video production. This role is responsible for end-to-end event execution-from technical planning and programming through live operation, troubleshooting, and post-event deliverables-while collaborating closely with stakeholders and supporting executive-level clientele.
Key Responsibilities:

• Plan, set up, and operate AV systems for live and hybrid events, ensuring high-quality audio and video experiences in-room and for remote audiences.
• Program, configure, and run digital audio consoles, video switchers, routers, controllers, and playback systems.
• Mix FOH and broadcast audio, manage wireless systems, and maintain clean signal flow and gain structure.
• Coordinate and operate collaboration platforms (Webex, Teams, Zoom, GlobalMeet) and Cisco video conferencing codecs.
• Execute live camera and content switching to broadcast and in-room screens; manage run-of-show assets including VOG announcements and walk-on/off music.
• Troubleshoot and resolve issues across Q-SYS and Crestron control systems; perform break/fix, install/swap gear in equipment racks.
• Interpret as-built drawings and system documentation; maintain technical records and event reports.
• Lead events with internal teams and freelance technicians; communicate clearly with executives and stakeholders under pressure.

Audio Expertise:

• Deep knowledge of live and hybrid audio engineering fundamentals, including signal flow and gain staging.
• Programming and operation of Yamaha DM, CL, and QL series digital audio mixers.
• Experience with Shure wireless microphone systems (programming and operation).
• Dante audio networking (design, routing, and troubleshooting).
• Creation and playback of VOGs and walk-up/walk-off music.

Video Expertise:

• Deep knowledge of video fundamentals and a wide range of equipment and applications.
• Programming and operation of PTZ cameras, including Panasonic AW-UE150A, with AW-RP150 controller.
• Programming and operation of video switchers, including Blackmagic ATEM Constellation.
• Programming and operation of Barco E2/E3 with Event Master software.
• Operation of Elgato Stream Deck for macro control and workflow optimization.
• Programming and operation of QLab, PlaybackPro, or similar video playback systems.
• Video editing and graphics creation using Adobe Creative Suite applications.
• Live camera and content switching for broadcast and in-room displays.

AV Systems Support, Maintenance & Technical Skills:

• Ability to read and interpret as-built drawings and technical documentation.
• Strong understanding of signal flow and system architecture across audio, video, and control.
• Experience with break/fix and install/swap procedures in equipment racks.
• Operation and troubleshooting of Q-SYS and Crestron control systems.
• Assist the AV Operations team as needed with troubleshooting, maintaining, and validating video-conference equipment and AV systems in production workspaces and control rooms
• Lead equipment testing, preventive maintenance, and configuration management to maximize system reliability and longevity.
• Develop and maintain comprehensive event documentation including runbooks, equipment inventories, and operational workflows.
• Drive continuous improvement initiatives to enhance AV processes, operational

Collaboration Platforms:

• Operation and support for Webex, Microsoft Teams, Zoom, and webcast platforms such as GlobalMeet.
• Programming and operating Cisco videoconferencing Codecs.

Technology Leadership, Communication & Asset Management:

• Stay at the forefront of AV technology trends, evaluating and integrating emerging hardware, software, and production methodologies to maintain competitive advantage.
• Oversee AV asset lifecycle management, including audits, procurement recommendations, and vendor relationships.
• Comfortable wearing multiple hats-from conference room support to managing complex local and hybrid events.
• Clear, calm, and decisive under pressure; maintains composure and professionalism with executive-level clientele.
• Experience leading events and coordinating freelance technicians and specialists.
• Strong client communication, event planning, and stakeholder management skills.

Core Competencies

• Client-Centric Mindset: Proactively anticipate and mitigate risks to deliver flawless AV experiences.
• Ownership & Accountability: Take full responsibility for equipment readiness, event execution, and documentation accuracy.

Qualifications:

• 5+ years of professional experience in live event AV engineering (corporate, broadcast, or production environments).
• Proven hands-on expertise with the equipment and platforms listed above.
• Strong documentation and organizational skills; meticulous attention to detail.
• Ability to lift, stage, and safely deploy AV gear, familiarity with standard safety practices.

Preferred Certifications (nice to have):

• AVIXA CTS Certification
• Dante Level 2/3
• Manufacturer trainings (Yamaha, Shure)
• Q-SYS Level 1/2
• Crestron certification(s)
• Cisco Collaboration/Video certifications
• Barco Event Master certification
• Blackmagic Design certification

What Success Looks Like:

• Flawless event delivery with reliable AV performance for both in-room and remote audiences.
• Proactive risk management, fast troubleshooting, and clear communication with stakeholders.
• Efficient workflows using macros, presets, and well-documented run-of-show plans.

At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here's a few of our recent awards:

• America's Most Innovative Companies, Fortune, 2025
• World's Most Admired Companies, Fortune 2025
• "Most Just Companies", Just Capital and CNBC, 2025

Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
About the Team
At BNY, our culture speaks for itself, check out the latest BNY news at BNY Newsroom & BNY LinkedIn
Here's a few of our recent awards:

• America's Most Innovative Companies, Fortune, 2025
• World's Most Admired Companies, Fortune 2025
• "Most Just Companies", Just Capital and CNBC, 2025

Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting.
Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee's eligible dependents. Eligible employees also may receive other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired, the employee will be in an "at will" position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.