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Automotive Service Writer Jobs in Spring Hill, TN

Walmart

Auto Care Center Service Writer

Nashville, TN · On-site

$15 - $28/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Walmart

Auto Care Center Service Writer

Smyrna, TN · On-site

$15 - $28/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Tire Discounters

Automotive Service Technician

Smyrna, TN · On-site

$50K - $175K/yr

We are dedicated to providing exceptional automotive service with a focus on transparency and care for our nearly 2,300 team members. We offer diverse career paths, industry-leading training, and a ...

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All JobsAutomotive Service Writer JobsAutomotive Service Writer Jobs in Spring Hill, TN

Automotive Service Writer information

See Spring Hill, TN salary details

$11

$22

$37

How much do automotive service writer jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for automotive service writer in Spring Hill, TN is $22.70, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $27.12 per hour, depending on experience, location, and employer.

What is an automotive service writer?

As an automotive service writer, you work at a vehicle service center, and your primary responsibilities are to inspect customer vehicles, such as light trucks and cars, to determine their working condition and then calculate how much any necessary repairs would cost. Your job duties include talking to the customer to find out what needs to be repaired, conducting visual inspections of a vehicle’s engine and other systems, and writing a report of your findings to include a list of recommended services and repairs. You can also find automotive service writer jobs at government agencies and corporations that own large fleets of vehicles. Car dealerships with automotive service departments hire automotive service advisors as well.

How does an automotive service writer typically collaborate with technicians and customers during the repair process?

An Automotive Service Writer acts as the communication bridge between customers and technicians. They gather detailed information about vehicle issues from customers, relay this information clearly to technicians, and keep both parties updated throughout the repair process. Service Writers also review completed work with technicians to ensure accuracy before explaining repairs and associated costs to customers, ensuring transparency and customer satisfaction. Effective collaboration requires strong interpersonal skills and the ability to manage multiple tasks in a fast-paced environment.

What are the key skills and qualifications needed to thrive as an automotive service writer, and why are they important?

To thrive as an Automotive Service Writer, you need a solid understanding of automotive systems, strong customer service skills, and often a high school diploma or equivalent. Familiarity with shop management software, estimating tools, and basic computer systems is typically required. Excellent communication, active listening, and problem-solving abilities help build trust with customers and collaborate effectively with technicians. These skills ensure smooth workflow, accurate service documentation, and high customer satisfaction in a fast-paced automotive environment.

What is the difference between Automotive Service Writer vs Automotive Service Advisor?

AspectAutomotive Service WriterAutomotive Service Advisor
CredentialsHigh school diploma; some certificationsHigh school diploma; certifications optional
Work EnvironmentDealerships, repair shopsDealerships, repair shops
Primary RoleWriting repair orders, communicating with customersDiagnosing vehicle issues, recommending repairs
Customer InteractionModerate; explains repairsHigh; discusses diagnostics and solutions

Automotive Service Writer and Automotive Service Advisor roles often overlap, focusing on customer communication and repair documentation. While both require strong communication skills and familiarity with automotive repairs, Service Writers primarily handle paperwork and customer service, whereas Service Advisors diagnose issues and recommend repairs. Understanding these distinctions helps in choosing the right career path or job search focus.

How do automotive service writers get paid?

Automotive service writers typically earn a combination of base salary and commissions or bonuses based on sales and service department performance. They may also receive benefits such as health insurance and paid time off, and their compensation can vary depending on experience, location, and dealership policies.
More about Automotive Service Writer jobs

What job categories do people searching Automotive Service Writer jobs in Spring Hill, TN look for?

The top searched job categories for Automotive Service Writer jobs in Spring Hill, TN are:

What cities near Spring Hill, TN are hiring for Automotive Service Writer jobs?

Cities near Spring Hill, TN with the most Automotive Service Writer job openings:

Automotive Service Writer jobs near you
Infographic showing various Automotive Service Writer job openings in Spring Hill, TN as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $47,216 per year, or $22.7 per hour.

Automotive Service Writer

patterson precision auto repair

Nolensville, TN

$50K - $71K/yr

Full-time

Retirement, PTO

Posted 5 days ago

Job description

Join Our Team as an Automotive Service Writer!

Are you passionate about the automotive industry and providing top-notch service to customers? Look no further! At Patterson's Precision auto repair, we have been helping Nolensville with their automotive service needs since 1992. Our team is dedicated to providing the best automotive service to our clients at a competitive price. If you have a background in automotive service and enjoy working in a fast-paced environment, we want to hear from you!

Daily Responsibilities:

  • Service advisors call with estimates and maintenence recomondations
  • Create Digital Vehicle Inspections of service and maintenance recommendations 
  • Building estimates for service and maintenance 
  • Quality Control Inspections after work is compleated
  • Maintain customer Retention Strategies and create monthly specials

Required 

  • Experience in assignment of jobs and acquiring parts for technitions
  • General Repair Knowledge to write estimates and direct diagnotic flow
  • Ability to Perform Inspections for basic repair direction
  • Strong Customer Service Skills
  • Inventory maintenance , ordering parts and return of cores
  • Asess customer needs, build estimates and get customer aproval for repairs
  • Highly organized

Nice to Have Skills:

  • Experience with Diagnostic Tools
  • Estimating and Pricing Experience
  • Background in Merchandising
  • Knowledge of Retail Operations
  • Experience with Stocking and Inventory
  • Napa Trac's knowledge (mitchell pro demand is the same)
  • Able to comunicate with customers, (happy and sad)

Salary and Benefits:

Minimum Salary: $50,960.00

Maximum Salary: $71,050.00

Benefits: 401(k), Vacation Leave, Sick Leave, Holiday Pay, Paid Time Off

Company Information:

We have been helping Nolensville with their automotive service needs since 1992. Our goal is to provide the best automotive service to our customers at a competitive price. NAPA and our team strive to get the best service from our clients' vehicles. We have two ASE master technicians on our team who are dedicated to providing top-notch service.We are a smoke free workplace

DEI Statement:

At Patterson's Precision auto repair, we are committed to creating a diverse, equitable, and inclusive workplace where all employees feel valued and respected. We believe that diversity in backgrounds, experiences, and perspectives leads to a more innovative and successful team.

EEO Statement:

Patterson's Precision auto repair is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing a work environment that is free from any form of discrimination based on race, color, religion, gender, sexual orientation, age, national origin, disability, or veteran status.


Employment Type: Full Time
Years Experience: 5 - 10 years
Salary: $50,960 - $71,050 Annual
Bonus/Commission: Yes