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Automotive Service Writer Jobs in Spring Hill, TN

Walmart

Auto Care Center Service Writer

Nashville, TN · On-site

$15 - $28/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

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All JobsAutomotive Service Writer JobsAutomotive Service Writer Jobs in Spring Hill, TN

Automotive Service Writer information

See Spring Hill, TN salary details

$11

$22

$37

How much do automotive service writer jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for automotive service writer in Spring Hill, TN is $22.70, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $27.12 per hour, depending on experience, location, and employer.

What is an automotive service writer?

As an automotive service writer, you work at a vehicle service center, and your primary responsibilities are to inspect customer vehicles, such as light trucks and cars, to determine their working condition and then calculate how much any necessary repairs would cost. Your job duties include talking to the customer to find out what needs to be repaired, conducting visual inspections of a vehicle’s engine and other systems, and writing a report of your findings to include a list of recommended services and repairs. You can also find automotive service writer jobs at government agencies and corporations that own large fleets of vehicles. Car dealerships with automotive service departments hire automotive service advisors as well.

How does an automotive service writer typically collaborate with technicians and customers during the repair process?

An Automotive Service Writer acts as the communication bridge between customers and technicians. They gather detailed information about vehicle issues from customers, relay this information clearly to technicians, and keep both parties updated throughout the repair process. Service Writers also review completed work with technicians to ensure accuracy before explaining repairs and associated costs to customers, ensuring transparency and customer satisfaction. Effective collaboration requires strong interpersonal skills and the ability to manage multiple tasks in a fast-paced environment.

What are the key skills and qualifications needed to thrive as an automotive service writer, and why are they important?

To thrive as an Automotive Service Writer, you need a solid understanding of automotive systems, strong customer service skills, and often a high school diploma or equivalent. Familiarity with shop management software, estimating tools, and basic computer systems is typically required. Excellent communication, active listening, and problem-solving abilities help build trust with customers and collaborate effectively with technicians. These skills ensure smooth workflow, accurate service documentation, and high customer satisfaction in a fast-paced automotive environment.

What is the difference between Automotive Service Writer vs Automotive Service Advisor?

AspectAutomotive Service WriterAutomotive Service Advisor
CredentialsHigh school diploma; some certificationsHigh school diploma; certifications optional
Work EnvironmentDealerships, repair shopsDealerships, repair shops
Primary RoleWriting repair orders, communicating with customersDiagnosing vehicle issues, recommending repairs
Customer InteractionModerate; explains repairsHigh; discusses diagnostics and solutions

Automotive Service Writer and Automotive Service Advisor roles often overlap, focusing on customer communication and repair documentation. While both require strong communication skills and familiarity with automotive repairs, Service Writers primarily handle paperwork and customer service, whereas Service Advisors diagnose issues and recommend repairs. Understanding these distinctions helps in choosing the right career path or job search focus.

How do automotive service writers get paid?

Automotive service writers typically earn a combination of base salary and commissions or bonuses based on sales and service department performance. They may also receive benefits such as health insurance and paid time off, and their compensation can vary depending on experience, location, and dealership policies.
More about Automotive Service Writer jobs

What job categories do people searching Automotive Service Writer jobs in Spring Hill, TN look for?

The top searched job categories for Automotive Service Writer jobs in Spring Hill, TN are:

What cities near Spring Hill, TN are hiring for Automotive Service Writer jobs?

Cities near Spring Hill, TN with the most Automotive Service Writer job openings:

Automotive Service Writer jobs near you
Infographic showing various Automotive Service Writer job openings in Spring Hill, TN as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $47,216 per year, or $22.7 per hour.

automotive service writer / consultant

Pattersons Precision Auto Repair

Nolensville, TN • On-site

$30K - $70K/yr

Full-time

Posted 11 days ago

Job description

About the Role:
Pattersons Precision Auto Repair is looking for a skilled and customer-focused Automotive Service Writer / Consultant to join our team in Nolensville, TN. This is your chance to be the vital link between our customers and our talented technicians, ensuring every vehicle gets the care it deserves. If you thrive in a fast-paced shop environment and love delivering exceptional service, we want to hear from you!

Responsibilities:
  • Greet customers and conduct thorough vehicle write-ups to accurately document service needs and concerns
  • Communicate repair recommendations, estimates, and timelines clearly to customers
  • Coordinate workflow between customers and service technicians to ensure efficient shop operations
  • Upsell and recommend additional services based on vehicle inspections and maintenance schedules
  • Follow up with customers on repair status, approvals, and vehicle readiness
  • Process repair orders, invoices, and payments accurately using shop management software
  • Build lasting customer relationships to drive retention and referrals
Requirements:
  • Previous experience as a service advisor, service writer, or automotive consultant required
  • Strong knowledge of automotive repair processes, parts, and maintenance services
  • Excellent communication and customer service skills
  • Ability to multitask and stay organized in a high-volume shop environment
  • Experience with shop management software (e.g., Mitchell1, Shop-Ware, or similar)
  • Valid driver's license with a clean driving record
  • Professional, trustworthy, and team-oriented attitude
About Us:
Pattersons Precision Auto Repair is a trusted name in automotive service in the Nolensville, TN community, known for delivering honest, high-quality repairs that keep customers coming back. Our customers love us for our transparency, attention to detail, and commitment to getting the job done right the first time. Our team enjoys a supportive work environment where skill is valued, hard work is rewarded, and every day brings the satisfaction of doing great work.