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Automotive Service Manager Jobs in Racine, WI (NOW HIRING)

Heiser Ford

Automotive Service Technician

Glendale, WI · On-site

Our organization offers a full suite of automotive services, including vehicle sales, parts and service centers, and collision repair. We represent leading brands such as Chevrolet, GMC, Cadillac ...

Kenosha Nissan

Automotive Service Advisor

Kenosha, WI · On-site

$2.0K/wk

Previous automotive Service Advisor experience preferred. * Experience with Nissan and/or Infiniti ... Strong time-management skills. * High school diploma or GED required. * Valid driver's license with ...

Kenosha Nissan

Automotive Service Advisor

Kenosha, WI · On-site

$2.0K/wk

Previous automotive Service Advisor experience preferred. * Experience with Nissan and/or Infiniti ... Strong time-management skills. * High school diploma or GED required. * Valid driver's license with ...

Kenosha Nissan

Automotive Service Advisor

Kenosha, WI · On-site

$2.0K/wk

Previous automotive Service Advisor experience preferred. * Experience with Nissan and/or Infiniti ... Strong time-management skills. * High school diploma or GED required. * Valid driver's license with ...

Kunes Auto

Automotive Service Technician

Antioch, IL · On-site

$65K - $100K/yr

Kunes Auto Group the fastest growing dealership in the Midwest is seeking an Automotive Technician ... Service Management COMPENSATION & BENEFITS * Competitive pay - 65K - 100K based on experience ...

Gurnee Hyundai

Automotive Service Advisor

Gurnee, IL · On-site

$2.0K/wk

You'll manage the full service experience from write-up to delivery -- building relationships ... Prior automotive service advisor or service department experience strongly preferred. * Excellent ...

New

Gurnee Hyundai

Automotive Service Advisor

Gurnee, IL

$2.0K/wk

You'll manage the full service experience from write-up to delivery -- building relationships ... Prior automotive service advisor or service department experience strongly preferred. * Excellent ...

New

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Automotive Service Manager information

See Racine, WI salary details

$29.5K

$71K

$135.5K

How much do automotive service manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for automotive service manager in Racine, WI is $71,025.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $76,000.00 per year, depending on experience, location, and employer.

What is the difference between Automotive Service Manager vs Automotive Service Advisor?

AspectAutomotive Service ManagerAutomotive Service Advisor
CredentialsRelevant certifications (e.g., ASE), management experienceCustomer service skills, basic automotive knowledge
Work EnvironmentService department management, overseeing staff and operationsCustomer interaction, explaining repairs, scheduling
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto dealerships, repair shops, service departments

The Automotive Service Manager oversees the entire service department, managing staff and operations, while the Automotive Service Advisor acts as the primary point of contact for customers, explaining repairs and scheduling services. Both roles are essential in automotive service settings but differ in responsibilities and focus areas.

What does an automotive service manager do?

Automotive Service Managers work within a dealership's Service department to repair cars. They are the ones who are responsible for the business duties and administrative tasks, and oversee staff hiring, training, and firing. Automotive Service Managers also oversee the mechanics and the parts departments and ensure that vehicles are fixed to the customers' satisfaction. When something goes wrong with a repair or service, they are usually tasked with interacting with customers to come up with a fair resolution. Some Automotive Service Managers may be responsible for the shop's financial, marketing, and business goals. Automotive Service Managers should possess great customer service skills, as well as demonstrated knowledge of the auto industry and vehicles.

What does an automotive service manager do?

An Automotive Service Manager oversees the daily operations of a vehicle service department at a dealership or repair shop. They are responsible for managing staff, ensuring customer satisfaction, coordinating repairs and maintenance, maintaining inventory, and meeting sales and service goals. They also handle customer complaints, develop work schedules, and ensure compliance with safety and industry standards. Effective communication and organizational skills are essential in this role.

What are the key skills and qualifications needed to thrive as an automotive service manager, and why are they important?

To thrive as an Automotive Service Manager, you need in-depth automotive knowledge, management experience, and often a degree or certification in automotive technology or business. Familiarity with dealership management systems (DMS), repair order software, and ASE certification are commonly required. Excellent customer service, leadership, and problem-solving abilities set top performers apart in this role. These skills ensure efficient shop operations, high customer satisfaction, and effective team management in a fast-paced service environment.

What are some common challenges automotive service managers face when balancing customer satisfaction with operational efficiency?

Automotive Service Managers often need to ensure that customers receive timely, high-quality service while also keeping the workshop running efficiently. One common challenge is managing the scheduling of repair jobs to minimize wait times without overloading technicians. Additionally, handling unexpected delays or part shortages requires quick problem-solving to keep customers informed and satisfied. Balancing these priorities involves strong communication skills, effective delegation, and a proactive approach to workflow management.
More about Automotive Service Manager jobs
What job categories do people searching Automotive Service Manager jobs in Racine, WI look for? The top searched job categories for Automotive Service Manager jobs in Racine, WI are:
What cities near Racine, WI are hiring for Automotive Service Manager jobs? Cities near Racine, WI with the most Automotive Service Manager job openings:
Automotive Service Manager jobs near you
Infographic showing various Automotive Service Manager job openings in Racine, WI as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $71,025 per year, or $34.1 per hour.

Automotive Service Technician

Palmen Buick GMC Cadillac

Kenosha, WI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 days ago

Job description

We've recently updated our offered benefits and wages to stay competitive with the rising hiring demands. We're looking for the BEST to grow our family here at Palmen and our wages and benefits reflect that.
  • Paid Time Off and flexible scheduling to ensure a healthy work/life balance
  • Creative and competitive pay plan options
  • Health, dental, and vision insurance
  • 401K program with company match

Reporting to our Service Manager, our Automotive Service Technician will be responsible for diagnosing, maintaining, and repairing vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc. In this role, you'll be expected to maintain strong communication with your service advisor to ensure customers are updated on their vehicle repairs. As a Service Technician at Palmen, you'll get the most competitive rates, bonuses, and benefits in the industry. We're looking for devoted, detailed, and professional individuals to join our service team.
Here at Palmen Motors we live and work in the community. We're your neighbor, your friend and ultimately your support. It is our promise to treat you like family, whether you are servicing your vehicle or purchasing a new one, we're excited you're here. Palmen Motors has been family owned and operated by the Palmen family for 85 years and the majority of our staff have been with us for decades as well. Don't be surprised if you find that the employee you're working with has been here for 5, 10, 20 or even 30 years! Here at Palmen Motors, we take pride in the fact that we've assembled one of the best teams in the business and we're looking to grow that team!
DEALERSHIP COMMITMENT:
  • Relocation assistance provided for qualified individuals
  • Uniform and we also pay for uniform cleaning
  • Medical, vision, and dental insurance (Full Time Only)
  • 401K with company match (Full Time Only)
  • Paid vacation (Full Time Only)
  • Saturday lunches
  • Employee discounts on sales and service
  • Paid training
  • Competitive pay plans

OUR EXPECTATIONS:
  • 3+ years of Service Technician experience preferred; GM experience a plus
  • ASE Certification required
  • B level qualifications, including Diagnostic, Electrical and Engine Repair
  • Must hold a high school diploma or equivalent
  • Dexterity, requiring a steady hand, excellent hand-eye coordination
  • Mechanical and troubleshooting skills
  • Excellent customer service skills
  • Basic computer competencies
  • Positive, friendly attitude, along with a customer service mentality
  • Enjoy working in a fast paced environment
  • Team player with ability to collaborate with others effectively
  • Ability to learn new technology, repair and service procedures and specifications
  • Able to operate electronic diagnostic equipment
  • Valid driver's license and clean driving record
  • Willing to submit to pre-employment drug screen and background check

ESSENTIAL DUTIES: including but not limited to:
  • Perform work specified on the repair order with efficiency and in accordance with the dealership
  • Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment
  • Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
  • Communicate directly with the Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs
  • Execute repairs under warranty to manufacturer specifications

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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