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Automotive Service Manager Jobs in Kent, WA (NOW HIRING)

Bud Clary Auto

Automotive Service Manager

Auburn, WA

If so, we have the perfect job opportunity for you! We're seeking an Automotive Service Manager for our Auburn CDJR location who excels in building repeat customer sales, possesses excellent problem ...

Point S Tire

Automotive Service Store Manager

Puyallup, WA · On-site

$84K - $125K/yr

We are seeking a dynamic and experienced Automotive Center Service Manager to lead our service department, enhance operational performance, and ensure customer satisfaction. Job Responsibilities: • ...

Car Guys

Automotive Service Writer

Kent, WA · On-site

AUTOMOTIVE SERVICE ADVISOR / SERVICE WRITER / SERVICE CONSULTANT - UP TO $109,000+ PER YEARCarGuys ... We work with employers actively hiring customer-focused service professionals who manage repair ...

Meineke

Service Advisor

Seattle, WA · On-site

$25 - $35/hr

Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability * Ensure repairs and maintenance tasks are ...

Big O Tires

Service Manager

Renton, WA · On-site

$21.57 - $24/hr

This position ensures compliance to all company policies and procedures for automotive services ... will be made by the management of this franchisee. All inquiries about employment at this ...

Sunset Auto Family

Automotive Service Advisor

Auburn, WA · On-site

$5.0K - $8.0K/mo

Previous experience as an automotive service advisor/ writer. Ability to work well in a process driven environment and with a dedicated team. Outstanding communication skills in both verbal and ...

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All JobsAutomotive Service JobsAutomotive Service Manager JobsAutomotive Service Manager Jobs in Kent, WA

Automotive Service Manager information

See Kent, WA salary details

$35.6K

$85.5K

$163.1K

How much do automotive service manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for automotive service manager in Kent, WA is $85,508.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,200.00 and $91,400.00 per year, depending on experience, location, and employer.

What does an automotive service manager do?

Automotive Service Managers work within a dealership's Service department to repair cars. They are the ones who are responsible for the business duties and administrative tasks, and oversee staff hiring, training, and firing. Automotive Service Managers also oversee the mechanics and the parts departments and ensure that vehicles are fixed to the customers' satisfaction. When something goes wrong with a repair or service, they are usually tasked with interacting with customers to come up with a fair resolution. Some Automotive Service Managers may be responsible for the shop's financial, marketing, and business goals. Automotive Service Managers should possess great customer service skills, as well as demonstrated knowledge of the auto industry and vehicles.

What does an automotive service manager do?

An Automotive Service Manager oversees the daily operations of a vehicle service department at a dealership or repair shop. They are responsible for managing staff, ensuring customer satisfaction, coordinating repairs and maintenance, maintaining inventory, and meeting sales and service goals. They also handle customer complaints, develop work schedules, and ensure compliance with safety and industry standards. Effective communication and organizational skills are essential in this role.

What are the key skills and qualifications needed to thrive as an automotive service manager, and why are they important?

To thrive as an Automotive Service Manager, you need in-depth automotive knowledge, management experience, and often a degree or certification in automotive technology or business. Familiarity with dealership management systems (DMS), repair order software, and ASE certification are commonly required. Excellent customer service, leadership, and problem-solving abilities set top performers apart in this role. These skills ensure efficient shop operations, high customer satisfaction, and effective team management in a fast-paced service environment.

What are some common challenges automotive service managers face when balancing customer satisfaction with operational efficiency?

Automotive Service Managers often need to ensure that customers receive timely, high-quality service while also keeping the workshop running efficiently. One common challenge is managing the scheduling of repair jobs to minimize wait times without overloading technicians. Additionally, handling unexpected delays or part shortages requires quick problem-solving to keep customers informed and satisfied. Balancing these priorities involves strong communication skills, effective delegation, and a proactive approach to workflow management.

What is the difference between Automotive Service Manager vs Automotive Service Advisor?

AspectAutomotive Service ManagerAutomotive Service Advisor
CredentialsRelevant certifications (e.g., ASE), management experienceCustomer service skills, basic automotive knowledge
Work EnvironmentService department management, overseeing staff and operationsCustomer interaction, explaining repairs, scheduling
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto dealerships, repair shops, service departments

The Automotive Service Manager oversees the entire service department, managing staff and operations, while the Automotive Service Advisor acts as the primary point of contact for customers, explaining repairs and scheduling services. Both roles are essential in automotive service settings but differ in responsibilities and focus areas.

More about Automotive Service Manager jobs

What are the most commonly searched types of Automotive Service jobs in Kent, WA?

The most popular types of Automotive Service jobs in Kent, WA are:

What job categories do people searching Automotive Service Manager jobs in Kent, WA look for?

The top searched job categories for Automotive Service Manager jobs in Kent, WA are:

What cities near Kent, WA are hiring for Automotive Service Manager jobs?

Cities near Kent, WA with the most Automotive Service Manager job openings:

Automotive Service Manager jobs near you
Infographic showing various Automotive Service Manager job openings in Kent, WA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $85,508 per year, or $41.1 per hour.

Automotive Service Manager

Kirkland, WA • On-site

Rairdon Automotive Group
501 - 1,000 employees
Learn more about Rairdon Automotive Groupexternal

$124K - $240K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

New

Job description

NOW HIRING: SERVICE MANAGER
Rairdon Auto Group High Volume High Opportunity
If you thrive in a fast-paced, customer-focused environment and know how to lead a service team - we want to talk to you.
We're a high-volume dealership with a strong reputation, loyal customer base, and a service department that stays busy year-round. We're looking for a Service Manager who can keep the department running smoothly, motivate the team, deliver exceptional CSI, and drive service sales results.
Compensation: Full-time total annual compensation between $124,000.00 - $240,000.00; including 4% commissions of monthly net profit on the service department in accordance with the terms of pay plan; 3% commissions of monthly net profit on the details department in accordance with the terms of the pay plan; additional monthly 1.25% commission of net profit on service department if the dealership's monthly customer satisfaction scores exceed national average in accordance with terms of pay plan.
What You'll Do
As our Service Manager, you'll lead the day-to-day sales operations of a high-traffic service drive, ensuring customers and advisors are supported, workflows are efficient, and performance goals are consistently met.
Responsibilities include:
  • Oversee daily operations and workflow (focus on additional service requests,
  • RO flow, customer throughput)
  • Coach, support, and motivate Service Advisors for peak performance
  • Monitor and improve CSI scores, customer retention, and advisor productivity
  • Resolve customer concerns quickly and professionally
  • Ensure processes are followed (MPI, upsell, warranty compliance, approvals)
  • Maintain strong communication between advisors, technicians, dispatch, parts, and management
  • Lead by example in customer engagement, professionalism, and teamwork

What We're Looking For
  • Proven experience in a service leadership role (Top performer in Service Advisor Lead, Lane Manager, Assistant Service Manager, etc.)
  • Strong CDJR service department experience a plus (not required but preferred)
  • Ability to lead a high-performing team in a high-volume environment
  • Customer-first mindset - calm, confident, and solutions-driven
  • Strong communication skills and ability to hold staff accountable
  • Knowledge of service KPIs: ELR, ARO, CSI, upsell, productivity, and retention
  • Ability to multitask and manage peak drive times without losing composure

Why You'll Love It Here
High-volume service department = high opportunity
Competitive compensation (base + performance incentives)
Stable dealership with consistent traffic and strong OEM support
Great team, strong processes, and leadership that listens
Medical, Dental, Vision, 401(k), PTO
Ready to Lead a Busy Team?
If you're a hands-on leader who can keep the service department moving, support advisors, and elevate customer experience - this could be your next big step.
Apply Now - Send your resume or work history today.
All inquiries are confidential.
Benefits:
  • Medical, Vision, and Dental Insurance
  • Voluntary Short Term Disability Insurance
  • Voluntary Accident Insurance
  • Critical Illness Insurance
  • Hospital Indemnity Insurance
  • 6 Paid Holidays subject to completion of 90-day introductory period
  • 401k plan with match, subject to completion of the introductory period and other eligibility requirements
  • Paid Time Off (PTO): All new employees earn 1 hour of paid time off for every 40 hours worked in compliance with the applicable state paid sick leave law. Following 36 months of continuous service, full-time employees earn an additional 40 hours of PTO each anniversary year; following 120 months of continuous service, full-time employees earn 80 hours of PTO each anniversary year, according to terms of PTO policies.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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