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Automotive Service Manager Jobs in Georgetown, TX

International Motors

Service Writer

Austin, TX · On-site

Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing ...

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All JobsAutomotive Service JobsAutomotive Service Manager JobsAutomotive Service Manager Jobs in Georgetown, TX

Automotive Service Manager information

See Georgetown, TX salary details

$29.3K

$70.4K

$134.3K

How much do automotive service manager jobs pay per year?

As of Aug 27, 2026, the average yearly pay for automotive service manager in Georgetown, TX is $70,377.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $75,300.00 per year, depending on experience, location, and employer.

What does an automotive service manager do?

Automotive Service Managers work within a dealership's Service department to repair cars. They are the ones who are responsible for the business duties and administrative tasks, and oversee staff hiring, training, and firing. Automotive Service Managers also oversee the mechanics and the parts departments and ensure that vehicles are fixed to the customers' satisfaction. When something goes wrong with a repair or service, they are usually tasked with interacting with customers to come up with a fair resolution. Some Automotive Service Managers may be responsible for the shop's financial, marketing, and business goals. Automotive Service Managers should possess great customer service skills, as well as demonstrated knowledge of the auto industry and vehicles.

What does an automotive service manager do?

An Automotive Service Manager oversees the daily operations of a vehicle service department at a dealership or repair shop. They are responsible for managing staff, ensuring customer satisfaction, coordinating repairs and maintenance, maintaining inventory, and meeting sales and service goals. They also handle customer complaints, develop work schedules, and ensure compliance with safety and industry standards. Effective communication and organizational skills are essential in this role.

What are the key skills and qualifications needed to thrive as an automotive service manager, and why are they important?

To thrive as an Automotive Service Manager, you need in-depth automotive knowledge, management experience, and often a degree or certification in automotive technology or business. Familiarity with dealership management systems (DMS), repair order software, and ASE certification are commonly required. Excellent customer service, leadership, and problem-solving abilities set top performers apart in this role. These skills ensure efficient shop operations, high customer satisfaction, and effective team management in a fast-paced service environment.

What are some common challenges automotive service managers face when balancing customer satisfaction with operational efficiency?

Automotive Service Managers often need to ensure that customers receive timely, high-quality service while also keeping the workshop running efficiently. One common challenge is managing the scheduling of repair jobs to minimize wait times without overloading technicians. Additionally, handling unexpected delays or part shortages requires quick problem-solving to keep customers informed and satisfied. Balancing these priorities involves strong communication skills, effective delegation, and a proactive approach to workflow management.

What is the difference between Automotive Service Manager vs Automotive Service Advisor?

AspectAutomotive Service ManagerAutomotive Service Advisor
CredentialsRelevant certifications (e.g., ASE), management experienceCustomer service skills, basic automotive knowledge
Work EnvironmentService department management, overseeing staff and operationsCustomer interaction, explaining repairs, scheduling
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto dealerships, repair shops, service departments

The Automotive Service Manager oversees the entire service department, managing staff and operations, while the Automotive Service Advisor acts as the primary point of contact for customers, explaining repairs and scheduling services. Both roles are essential in automotive service settings but differ in responsibilities and focus areas.

More about Automotive Service Manager jobs

What are the most commonly searched types of Automotive Service jobs in Georgetown, TX?

The most popular types of Automotive Service jobs in Georgetown, TX are:

What are popular job titles related to Automotive Service Manager jobs in Georgetown, TX?

For Automotive Service Manager jobs in Georgetown, TX, the most frequently searched job titles are:

What job categories do people searching Automotive Service Manager jobs in Georgetown, TX look for?

The top searched job categories for Automotive Service Manager jobs in Georgetown, TX are:

What cities near Georgetown, TX are hiring for Automotive Service Manager jobs?

Cities near Georgetown, TX with the most Automotive Service Manager job openings:

Automotive Service Manager jobs near you
Infographic showing various Automotive Service Manager job openings in Georgetown, TX as of August 2026, with employment types broken down into 96% Full Time, and 4% Contract. Highlights an 100% In-person job distribution, with an average salary of $70,377 per year, or $33.8 per hour.

Automotive Service manager

National Automotive Training Academy

Austin, TX • On-site

$80K - $130K/hr

Full-time

Posted 23 days ago

Job description

Automotive Service Manager - Summary

Runs an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of all service records. Ensures that the daily inventory of technicians’ time is consistently sold to service customers.

Automotive Service Manager - Essential Duties

  • Forecasts goals and objectives for the department and strives to meet them.
  • Hires, trains, motivates, counsels and monitors the performance of all service department staff.
  • Prepares and administers an annual operating budget for the service department.
  • Maintains reporting systems required by general management and the factory.
  • Attends managers meetings.
  • Monitors and controls the performance of the department using appropriate reports, tracking systems and surveys.
  • Strives for harmony and teamwork within the department and with all other departments.
  • Develops and implements a marketing plan which promotes new and repeat business.
  • Understands, keeps abreast of and complies with federal, state and local regulations that affect service operations, such as hazardous waste disposal, OSHA Right-to-Know etc.
  • Understands and ensures compliance with manufacturer warranty and policy procedures.
  • Accounts for all documents; ensures that none are missing, and all are processed correctly.
  • Holds weekly department meetings.
  • Directs and schedules the activities of all department employees.
  • Facilitates and/or conducts technical training and sends employees to appropriate training schools as needed.
  • Monitors technicians' daily productivity reports and corresponding payroll records.
  • Monitors and follows up on parts orders with the parts manager to ensure availability.
  • Initials all repair orders before submitting them to the warranty department, monitoring for sales and hours relative to expectations.
  • Establishes and maintains good working relationships with customers to encourage repeat and referral business.
  • Informs repair technicians of time allowances on each repair order.
  • Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality.
  • Keeps abreast of new equipment and tools available and recommends purchases.
  • Ensures that the work areas and customer waiting area are kept clean.
  • Establishes and maintains good working relationships with vocational and technical schools to enhance personnel recruitment activities.
  • Serves as liaison with factory representatives.
  • Ensures the proper care, storage and inventory of special tools.
  • Ensures that customers' service files are up-to-date and readily available for reference.
  • Ensures that all customers are greeted promptly and given fair estimates on costs and time required for repairs and maintenance.
  • Prepares pricing guides and maintenance menus for frequent labor operations.
  • Handles customer complaints immediately and according to dealership's guidelines.
  • Establishes and maintains 24-hour follow-up with all customers to confirm satisfaction with the service experience.
  • Maintains safe work environment.
  • Maintains a professional appearance.
  • Other tasks as assigned.

Automotive Service Manager - Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Automotive Service Manager - Education and/or Experience

  • Bachelor's degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
  • Two to four years related experience and/or training; or equivalent combination of education and experience.
  • Four to ten years related experience and/or training; or equivalent combination of education and experience.

Automotive Service Manager - Language Skills

  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
  • Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.
  • Ability to read, analyze and interpret common scientific and technical journals, financial reports and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups and/or boards of directors.

Automotive Service Manager - Mathematical Skills

  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry.
  • Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.

Automotive Service Manager - Reasoning Ability

  • Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
  • Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Automotive Service Manager - Certificates, Licenses, Registrations
Automotive Service Excellence (ASE) Certifications

  • Automatic Transmission/Transaxle Certification for Auto/Light Truck
  • Brakes Certification for Auto/Light Truck
  • Electrical/Electronic Systems Certification for Auto/Light Truck
  • Engine Performance Certification for Auto/Light Truck
  • Engine Repair Certification for Auto/Light Truck
  • Heating and Air Conditioning Certification for Auto/Light Truck
  • Manual Drive Train and Axle Certification for Auto/Light Truck
  • Suspension and Steering Certification for Auto/Light Truck
  • Damage Analysis and Estimating Certification for Collision Repair
  • Mechanical and Electrical Components Certification for Collision Repair
  • Non-Structural Analysis and Damage Repair Certification for Collision Repair
  • Painting and Refinishing Certification for Collision Repair
  • Structural Analysis and Damage Repair Certification for Collision Repair
  • Assembly Specialist Certification for Engine Machinist
  • Cylinder Block Specialist Certification for Engine Machinist
  • Cylinder Head Specialist Certification for Engine Machinist
  • Brakes Certification for Medium/Heavy Truck
  • Diesel Engines Certification for Medium/Heavy Truck
  • Drive Train Certification for Medium/Heavy Truck
  • Electrical/Electronic Systems Certification for Medium/Heavy Truck
  • Gasoline Engines Certification for Medium/Heavy Truck
  • Heating, Ventilation, and Air Conditioning Certification for Medium/Heavy Truck
  • Preventive Maintenance Inspection Certification for Medium/Heavy Truck
  • Suspension and Steering Certification for Medium/Heavy Truck
  • Automobile Parts Specialist Certification
  • Medium/Heavy Truck Parts Specialist Certification
  • Air Conditioning Certification for School Bus
  • Body Systems and Special Equipment Certification for School Bus
  • Brakes Certification for School Bus
  • Diesel Engines Certification for School Bus
  • Drive Train Certification for School Bus
  • Electrical/Electronic Systems Certification for School Bus
  • Suspension and Steering Certification for School Bus
  • Advanced Series - Automobile Advanced Engine Performance Certification
  • Advanced Series - Truck Advanced Electric Diesel Engine Diagnosis Certification
  • Light Vehicles - Compressed Natural Gas Certification for Alternate Fuels

I-CAR Certificate of Advanced Training

  • Advanced Vehicle Systems
  • Aluminum Repair, Replacement and Welding
  • Detailing
  • Electronics for Collision Repair
  • Executive Seminar
  • Finish Matching
  • Glass Replacement
  • Plastic Repair
  • Steering and Suspension
  • Understanding Collision Repair
  • Workplace Hazardous Materials
  • Manufacturer Training
  • State Emission Certification
  • State Vehicle Inspector Certification
  • Valid Driver's License

Automotive Service Manager - Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Automotive Service Manager - Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.