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Automotive Service Lane Manager Jobs (NOW HIRING)

Valley Hyundai

Service Drive Manager

Aurora, IL

$65K - $85K/yr

The Ed Napleton Automotive Group is looking for our next Service Lane Manager . This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton's Valley Hyundai, the Service ...

Valley Hyundai

Service Drive Manager

Aurora, IL

$65K - $85K/yr

The Ed Napleton Automotive Group is looking for our next Service Lane Manager . This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton's Valley Hyundai, the Service ...

SZOTT M

Automotive Service Advisor

Highland, MI · On-site

$65K - $100K/yr

Automotive Service Advisor / Service Writer Chrysler Dodge Jeep Ram (CDJR) | Stellantis Dealership ... We are looking for a professional who can step into a busy service lane, manage repair orders, and ...

SZOTT M - 59 CDR

Automotive Service Advisor

Highland, MI

$65K - $100K/yr

Automotive Service Advisor / Service WriterChrysler Dodge Jeep Ram (CDJR) | Stellantis Dealership ... We are looking for a professional who can step into a busy service lane, manage repair orders, and ...

SZOTT M - 59 CDR

Automotive Service Advisor

Highland, MI

$65K - $100K/yr

Automotive Service Advisor / Service WriterChrysler Dodge Jeep Ram (CDJR) | Stellantis Dealership ... We are looking for a professional who can step into a busy service lane, manage repair orders, and ...

SZOTT M - 59 CDR

Automotive Service Advisor

Highland, MI · On-site

$65K - $100K/yr

Automotive Service Advisor / Service WriterChrysler Dodge Jeep Ram (CDJR) | Stellantis Dealership ... We are looking for a professional who can step into a busy service lane, manage repair orders, and ...

Haselwood

Service Lane Manager

Bremerton, WA · On-site

$96K - $175K/yr

Monitor automotive repair and maintenance to prevent operational delays * Work with the service ... Maintain daily sales and production records as prescribed by management * Review and evaluate ...

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All JobsAutomotive Service Lane Manager Jobs

Automotive Service Lane Manager information

See salary details

$31.5K

$75.7K

$144.5K

How much do automotive service lane manager jobs pay per year?

As of Jun 23, 2026, the average yearly pay for automotive service lane manager in the United States is $75,745.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,000.00 and $81,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Automotive Service Lane Manager, and why are they important?

To thrive as an Automotive Service Lane Manager, you need strong automotive knowledge, experience in service operations, and often an associate degree or relevant certifications. Familiarity with dealership management software (DMS), scheduling tools, and service workflow systems is typically required. Excellent customer service, leadership, and problem-solving skills help in managing teams and ensuring customer satisfaction. These competencies are critical for optimizing service lane efficiency, maintaining high customer retention, and driving departmental success.

What is the difference between Automotive Service Lane Manager vs Automotive Service Advisor?

AspectAutomotive Service Lane ManagerAutomotive Service Advisor
CredentialsExperience in automotive service, leadership skillsCustomer service skills, automotive knowledge, certifications like ASE
Work EnvironmentSupervises service lane operations, manages staffInteracts directly with customers, explains repairs
Industry UsageUsed in dealership and repair shop settings to oversee service flowCommonly found in dealerships and repair shops to assist customers

The Automotive Service Lane Manager focuses on overseeing the service process and managing staff, while the Automotive Service Advisor primarily interacts with customers to explain repairs and recommend services. Both roles require automotive knowledge, but their responsibilities differ in scope and focus.

What are some of the key challenges Automotive Service Lane Managers face in balancing customer satisfaction and efficient workflow?

Automotive Service Lane Managers often juggle the dual priorities of ensuring high customer satisfaction while maintaining an efficient and profitable workflow. This can involve managing customer expectations regarding repair times, coordinating between technicians and service advisors, and handling unexpected issues such as urgent repairs or parts delays. Successful managers develop strong communication and organizational skills to keep the service lane moving smoothly, minimize bottlenecks, and ensure customers feel valued and informed throughout their visit.

What does an Automotive Service Lane Manager do?

An Automotive Service Lane Manager oversees the daily operations of the service lane at a car dealership or auto repair facility. Their responsibilities include managing service advisors and technicians, ensuring excellent customer service, coordinating vehicle check-ins, and maintaining efficient workflow in the service department. They also handle customer concerns, scheduling, and sometimes sales of additional services or products. The goal of a Service Lane Manager is to maximize customer satisfaction and streamline the service process for both staff and clients.
What cities are hiring for Automotive Service Lane Manager jobs? Cities with the most Automotive Service Lane Manager job openings:
What states have the most Automotive Service Lane Manager jobs? States with the most job openings for Automotive Service Lane Manager jobs include:

Service Drive Manager

Valley Hyundai

Aurora, IL

$65K - $85K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago

Job description

The Ed Napleton Automotive Group is looking for our next Service Lane Manager. This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton's Valley Hyundai, the Service Lane Manager is responsible for running the Service Department’s Service Drive by operating the department at maximum production, controlling costs, building a loyal clientele, maintaining good employee relationships, setting and obtaining sales and profit objectives and maintaining service records. 

Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today!  

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity. 

What We Offer:

  • Pay range of $65,000-$85,000 per year.
  • Family Owned and Operated – 90+ years in business! 
  • Medical, Dental, Vision Insurance, 401k 
  • Paid Vacation and Sick Time 
  • Paid Training 
  • Discounts on products, services, and vehicles 
  • Fantastic Growth Opportunities 

Job Responsibilities:

  • Greet and assist customers in a friendly and professional manner.
  • Address customer inquiries and concerns promptly and efficiently.
  • Ensure high levels of customer satisfaction and maintain positive customer relationships.
  • Manage the workflow of the service lane to maximize productivity and efficiency.
  • Ensure accurate and timely documentation of all service activities.
  • Ensure compliance with federal, state, and local regulations affecting service operations.
  • Communicate with customers before there are problems and get involved in escalated customer issues.
  • Cooperate with other dealership managers and escalate issues to higher authorities when necessary.
  • Quality-check completed repair orders for accuracy and compliance with warranty/dealership requirements.
  • Assist in achieving sales targets for the service department.
  • Promote additional services and products to customers.

Job Requirements:

  • 3+ years of experience in an automotive facility.
  • 1+ years of supervisory experience.
  • Familiarity with automotive service operations, including repair order processes, warranty compliance, and service documentation.
  • Understanding of dealership policies, industry regulations, and safety standards.
  • Excellent organizational skills to manage the workflow of the service lane effectively.
  • Strong time management skills to ensure accurate and timely documentation of all service activities and adherence to schedules.
  • Ability to operate the department at a profit according to dealership guidelines.
  • Demonstrated ability to interact with customers in a friendly and professional manner.
  • Strong problem-solving skills to address and resolve customer inquiries and concerns promptly.
  • Valid driver's license and a clean driving record.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws 

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