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Automotive Service Greeter Jobs in Raleigh, NC (NOW HIRING)

University Ford Inc

Service Advisor

Durham, NC · On-site

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and ... Knowledge of automobiles * Proven record of achieving exceptional customer satisfaction * Past ...

University Ford Inc

Service Advisor

Durham, NC · On-site

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and ... Knowledge of automobiles * Proven record of achieving exceptional customer satisfaction * Past ...

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All JobsAutomotive Service Greeter JobsAutomotive Service Greeter Jobs in Raleigh, NC

Automotive Service Greeter information

See Raleigh, NC salary details

$8

$15

$22

How much do automotive service greeter jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for automotive service greeter in Raleigh, NC is $15.24, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $16.83 per hour, depending on experience, location, and employer.

What does an automotive service greeter do?

An Automotive Service Greeter is responsible for welcoming customers as they arrive at a car dealership or service center. They assist customers by checking them in, answering basic questions about the service process, and directing them to the appropriate service advisor or waiting area. Greeters help ensure a positive first impression and a smooth flow of customers through the service department. Their role often includes basic administrative tasks, such as verifying appointments and updating customer information.

What does a typical day look like for an automotive service greeter, and how do they interact with customers and the service team?

As an Automotive Service Greeter, your day typically involves welcoming customers as they arrive, gathering initial information about their service needs, and ensuring they are directed to the appropriate service advisor. You play a key role in creating a positive first impression and maintaining smooth communication between customers and the service department. Greeters also assist with answering basic questions, managing the flow of incoming vehicles, and coordinating with technicians and advisors to keep appointments running on schedule. This collaborative environment offers opportunities to develop customer service skills and can be a stepping stone to roles such as Service Advisor or Customer Relations Specialist.

What are the key skills and qualifications needed to thrive as an automotive service greeter, and why are they important?

To thrive as an Automotive Service Greeter, you need strong customer service skills, basic automotive knowledge, and a high school diploma or equivalent. Familiarity with dealership management systems and scheduling software is often required. Excellent communication, a friendly demeanor, and the ability to multitask help you stand out in this role. These skills ensure a positive first impression for customers and smooth flow of service operations in a busy automotive environment.

What is the difference between Automotive Service Greeter vs Automotive Service Advisor?

AspectAutomotive Service GreeterAutomotive Service Advisor
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma; often additional certifications or training in automotive basics
Work EnvironmentFront desk, customer waiting area, dealership or repair shopService department, customer consultation area, dealership or repair shop
Primary ResponsibilitiesWelcoming customers, scheduling appointments, initial customer interactionDiagnosing customer needs, explaining repairs, upselling services, managing repair process

While both roles involve customer interaction in an automotive setting, the Automotive Service Greeter primarily handles welcoming customers and scheduling, whereas the Automotive Service Advisor actively discusses vehicle issues, recommends services, and manages repair processes. The roles complement each other but differ in responsibilities and required expertise.

How to get a job as an automotive service greeter?

To get a job as an automotive service greeter, candidates should have good customer service skills, a friendly attitude, and basic knowledge of automotive services. Previous experience in retail or hospitality can be helpful, and a high school diploma or equivalent is typically required. Some positions may require a valid driver's license and the ability to stand for extended periods.
Automotive Service Greeter jobs near you
Infographic showing various Automotive Service Greeter job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $31,708 per year, or $15.2 per hour.

Automotive Customer Service Advisor - 2741

Garner, NC • On-site

Premium Velocity Auto LLC
1 - 5K employees
Learn more about Premium Velocity Auto LLCexternal

Full-time

Medical, Dental, Vision, Life

Re-posted 4 days ago

Job description

Premium Velocity Auto PVA / Jiffy Lube is hiring! Come join the team!
We are seeking dependable, growth-minded Customer Service Advisor with strong communication and customer service skills. Ideal candidates can build rapport, explain products confidently, and excel in fast-paced, team-oriented environments. Customer service or sales experience is preferred, while automotive experience is not required. A valid driver's license is strongly preferred but not required.
Job Summary
The Customer Service Advisor supports customers through their entire visit-building trust, guiding service decisions, and performing basic automotive maintenance as a trained Lube Technician.
Job Description
  • Greet customers, review service needs, and escort them from their vehicles
  • Explain promotions and available services
  • Provide unbiased recommendations based on manufacturer guidelines and technician findings
  • Communicate updates throughout the service process
  • Perform preventative maintenance (oil changes, fluid top-offs, inspections, and replacements of basic components)
  • Ensure quality work, review completed services with customers, and encourage return visits
  • Perform other duties as assigned

Requirements
  • Valid U.S. driver's license and authorization to work in the U.S. (no sponsorship)
  • Ability to stand for long periods; lift 50+ lbs.; bend, reach, crawl, and climb stairs
  • Comfortable working in enclosed or semi-outdoor environments
  • Proven face-to-face customer service or sales experience

Qualifications
  • Excellent customer service and communication skills
  • Strong listening and reasoning abilities
  • Confident in overcoming objections
  • Positive and energetic attitude
  • Ability to succeed in a fast-paced, team-oriented environment
  • Commitment to safety procedures
  • Willingness to train and grow
  • Ability to multitask effectively

Benefits
  • Employer/employee-funded medical, vision, and dental plans, prescription coverage, and telemedicine*
  • Employer-funded basic life & AD&D*
  • Bonus structure for JLU training completion
  • Employee discounts on parts and services
  • Optional life, accident, disability, and critical illness plans*
  • FSA and Dependent Care FSA*
  • Employee assistance programs, will preparation, travel assistance

*Full-time employees
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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