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Automotive Service Greeter Jobs in Raleigh, NC (NOW HIRING)

Thompson Buick GMC Cadillac

Service Valet Greeter

Raleigh, NC · On-site

$13.50 - $16.75/hr

About Thompson Automotive At Thompson Automotive, we are dedicated to providing an exceptional and ... Position Summary As the Service Valet Greeter, you are theface of our award-winning service ...

Thompson Buick GMC Cadillac

Service Valet Greeter

Raleigh, NC · On-site

$13.50 - $16.75/hr

About Thompson Automotive At Thompson Automotive, we are dedicated to providing an exceptional and ... Position Summary As the Service Valet Greeter, you are the face of our award-winning service ...

CarMedix

Automotive Service Advisor

Raleigh, NC · On-site

$60K - $100K/yr

What You'll Do * Greet customers and make them feel confident leaving their vehicle with us ... Previous automotive service advisor experience is strongly preferred * Strong communication and ...

CarMedix

Automotive Service Advisor

Durham, NC · On-site

$60K - $100K/yr

What You'll Do * Greet customers and make them feel confident leaving their vehicle with us ... Previous automotive service advisor experience is strongly preferred * Strong communication and ...

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All JobsAutomotive Service Greeter JobsAutomotive Service Greeter Jobs in Raleigh, NC

Automotive Service Greeter information

See Raleigh, NC salary details

$8

$15

$22

How much do automotive service greeter jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for automotive service greeter in Raleigh, NC is $15.24, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $16.83 per hour, depending on experience, location, and employer.

What does an automotive service greeter do?

An Automotive Service Greeter is responsible for welcoming customers as they arrive at a car dealership or service center. They assist customers by checking them in, answering basic questions about the service process, and directing them to the appropriate service advisor or waiting area. Greeters help ensure a positive first impression and a smooth flow of customers through the service department. Their role often includes basic administrative tasks, such as verifying appointments and updating customer information.

What does a typical day look like for an automotive service greeter, and how do they interact with customers and the service team?

As an Automotive Service Greeter, your day typically involves welcoming customers as they arrive, gathering initial information about their service needs, and ensuring they are directed to the appropriate service advisor. You play a key role in creating a positive first impression and maintaining smooth communication between customers and the service department. Greeters also assist with answering basic questions, managing the flow of incoming vehicles, and coordinating with technicians and advisors to keep appointments running on schedule. This collaborative environment offers opportunities to develop customer service skills and can be a stepping stone to roles such as Service Advisor or Customer Relations Specialist.

What are the key skills and qualifications needed to thrive as an automotive service greeter, and why are they important?

To thrive as an Automotive Service Greeter, you need strong customer service skills, basic automotive knowledge, and a high school diploma or equivalent. Familiarity with dealership management systems and scheduling software is often required. Excellent communication, a friendly demeanor, and the ability to multitask help you stand out in this role. These skills ensure a positive first impression for customers and smooth flow of service operations in a busy automotive environment.

What is the difference between Automotive Service Greeter vs Automotive Service Advisor?

AspectAutomotive Service GreeterAutomotive Service Advisor
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma; often additional certifications or training in automotive basics
Work EnvironmentFront desk, customer waiting area, dealership or repair shopService department, customer consultation area, dealership or repair shop
Primary ResponsibilitiesWelcoming customers, scheduling appointments, initial customer interactionDiagnosing customer needs, explaining repairs, upselling services, managing repair process

While both roles involve customer interaction in an automotive setting, the Automotive Service Greeter primarily handles welcoming customers and scheduling, whereas the Automotive Service Advisor actively discusses vehicle issues, recommends services, and manages repair processes. The roles complement each other but differ in responsibilities and required expertise.

How to get a job as an automotive service greeter?

To get a job as an automotive service greeter, candidates should have good customer service skills, a friendly attitude, and basic knowledge of automotive services. Previous experience in retail or hospitality can be helpful, and a high school diploma or equivalent is typically required. Some positions may require a valid driver's license and the ability to stand for extended periods.
Automotive Service Greeter jobs near you
Infographic showing various Automotive Service Greeter job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $31,708 per year, or $15.2 per hour.

Service Valet Greeter

Raleigh, NC • On-site

Thompson Buick GMC Cadillac
Motor Vehicle Manufacturing • 51 - 200 employees
Learn more about Thompson Buick GMC Cadillacexternal

$13.50 - $16.75/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 3 hours ago

Job description

About Thompson Automotive
At Thompson Automotive, we are dedicated to providing an exceptional and seamless experience for every customer. Our Service Drive Valet team is the very first point of contact, setting the tone for their visit. We are looking for an energetic, professional, and genuinely outgoing individual to step into this pivotal role. If you thrive on making people feel welcomed, we want you on our team!
Position Summary
As the Service Valet Greeter, you are theface of our award-winning service department. You will be responsible for warmly welcoming customers, managing efficient vehicle drop-offs and pick-ups, and ensuring an outstanding experience from arrival to departure. This role is essential for maintaining high customer satisfaction and guaranteeing the smooth, efficient flow of our service operations.
Key Responsibilities
  • Warm Welcome: Greet all customers with a professional and courteous demeanor upon their arrival.
  • Customer Support: Assist customers efficiently with vehicle check-in and ensure all necessary service documentation is completed.
  • Operational Hub: Act as the liaison, communicating clearly and effectively with Service Advisors and Technicians to coordinate customer needs.
  • Service Drive Excellence: Maintain a consistently clean, organized, and professional service drive area.
  • Problem Solver: Provide prompt general assistance, skillfully answering questions and quickly addressing any customer concerns.
  • Brand Ambassador: Uphold and exceed the dealership's high standards of customer service at all times.
What You'll Bring (Qualifications)
  • A clean driving record and a valid NC Driver's License are required.
  • Exceptional interpersonal and communication skills.
  • A naturallyfriendly, professional, and approachable presence.
  • Proven ability to multitask and manage time effectively in a dynamic, fast-paced environment.
  • Reliable, punctual, and meticulous with details.
  • Previous experience in a customer service, retail, or automotive setting is a plus!
  • Willingness to submit to a pre-employment background check and drug screen.
Our Commitment to You (Benefits)
Join a positive, team-oriented environment where your work is valued! We offer a strong benefits package and focus on employee growth:
  • Financial: Competitive bi-weekly pay.
  • Health & Wellness: Comprehensive Medical, Dental, 401K, and HSA options.
  • Security: Long-term and short-term disability insurance.
  • Work/Life Balance: Generous Paid Time Off (PTO) and vacation accrual.
  • Perks: Employee vehicle purchase plans and discounts on products and services.
  • Your Future: Clear pathways for growth opportunities within Thompson Automotive.

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