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Automotive Service Greeter Jobs in Raleigh, NC (NOW HIRING)

Customer service or sales experience is preferred, while automotive experience is not required. A ... Greet customers, review service needs, and escort them from their vehicles * Explain promotions and ...

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Automotive Service Greeter information

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$8

$15

$22

How much do automotive service greeter jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for automotive service greeter in Raleigh, NC is $15.24, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $16.83 per hour, depending on experience, location, and employer.

What does an automotive service greeter do?

An Automotive Service Greeter is responsible for welcoming customers as they arrive at a car dealership or service center. They assist customers by checking them in, answering basic questions about the service process, and directing them to the appropriate service advisor or waiting area. Greeters help ensure a positive first impression and a smooth flow of customers through the service department. Their role often includes basic administrative tasks, such as verifying appointments and updating customer information.

What does a typical day look like for an automotive service greeter, and how do they interact with customers and the service team?

As an Automotive Service Greeter, your day typically involves welcoming customers as they arrive, gathering initial information about their service needs, and ensuring they are directed to the appropriate service advisor. You play a key role in creating a positive first impression and maintaining smooth communication between customers and the service department. Greeters also assist with answering basic questions, managing the flow of incoming vehicles, and coordinating with technicians and advisors to keep appointments running on schedule. This collaborative environment offers opportunities to develop customer service skills and can be a stepping stone to roles such as Service Advisor or Customer Relations Specialist.

What are the key skills and qualifications needed to thrive as an automotive service greeter, and why are they important?

To thrive as an Automotive Service Greeter, you need strong customer service skills, basic automotive knowledge, and a high school diploma or equivalent. Familiarity with dealership management systems and scheduling software is often required. Excellent communication, a friendly demeanor, and the ability to multitask help you stand out in this role. These skills ensure a positive first impression for customers and smooth flow of service operations in a busy automotive environment.

What is the difference between Automotive Service Greeter vs Automotive Service Advisor?

AspectAutomotive Service GreeterAutomotive Service Advisor
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma; often additional certifications or training in automotive basics
Work EnvironmentFront desk, customer waiting area, dealership or repair shopService department, customer consultation area, dealership or repair shop
Primary ResponsibilitiesWelcoming customers, scheduling appointments, initial customer interactionDiagnosing customer needs, explaining repairs, upselling services, managing repair process

While both roles involve customer interaction in an automotive setting, the Automotive Service Greeter primarily handles welcoming customers and scheduling, whereas the Automotive Service Advisor actively discusses vehicle issues, recommends services, and manages repair processes. The roles complement each other but differ in responsibilities and required expertise.

How to get a job as an automotive service greeter?

To get a job as an automotive service greeter, candidates should have good customer service skills, a friendly attitude, and basic knowledge of automotive services. Previous experience in retail or hospitality can be helpful, and a high school diploma or equivalent is typically required. Some positions may require a valid driver's license and the ability to stand for extended periods.
Infographic showing various Automotive Service Greeter job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $31,708 per year, or $15.2 per hour.

Automotive Service Lane Attendant

Cary, NC • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 26 days ago


Job description

Join Our Team as a Service Lane Attendant at Capital Lincoln Mazda of Cary!
Are you looking to get your foot in the door with a well-established dealership and grow your career in the automotive industry? Capital Lincoln Mazda of Cary is seeking a motivated and customer-focused Service Lane Attendant to join our Service Department.
What You'll Do:
  • Greet and assist customers as they arrive in the service lane
  • Safely move and park customer vehicles
  • Keep the service drive clean, organized, and running smoothly
  • Assist service advisors and technicians with vehicle flow
  • Deliver excellent customer service with a friendly and professional attitude

What We're Looking For:
  • A positive, team-oriented attitude
  • Strong communication and customer service skills
  • Valid driver's license with a clean driving record
  • Ability to multitask in a fast-paced environment
  • Reliability and attention to detail

What We Offer:
  • Competitive pay
  • Opportunities for growth within our dealership group
  • A supportive, team-driven workplace culture
  • Employee benefits package (health, dental, vision, 401k, etc.)
  • Discounts on vehicle purchases and services

This is a great opportunity for someone who enjoys working with people, loves cars, and wants to build a career with a company that values its employees.
If you're ready to start your career in the automotive industry with a trusted name in the community, apply today!
At Capital Auto Group, we are committed to creating a diverse and inclusive workplace. We embrace equal opportunity in all aspects of employment and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. We value the unique perspectives and contributions of every employee and strive to foster a culture where everyone feels respected and empowered.