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Automotive Service Director Jobs in Springfield, VA

Ourisman Subaru

Service Director

Waldorf, MD · On-site

Role Summary Ourisman Automotive Group is seeking an experienced and strategic Service Director to lead our service department. The Service Director will be responsible for overseeing all aspects of ...

Midas

Automotive Service Advisor

Manassas, VA · On-site

$50K - $70K/yr

We are looking for automotive service advisor to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services.

Midas

Automotive Service Advisor

Capitol Heights, MD · On-site

$40K - $60K/yr

We are looking for automotive service advisor to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services.

Midas

Automotive Service Manager

Capitol Heights, MD · On-site

$195K/yr

Automotive Service Manager Responsibilities As a Midas Service Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including: * Recruit ...

Midas - PGW

Automotive Service Advisor

Manassas, VA · On-site

$50K - $70K/yr

We are looking for automotive service advisor to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services.

Midas

Automotive Service Manager

Capitol Heights, MD · On-site

Automotive Service Manager Responsibilities As a Midas Service Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including: * Recruit ...

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All JobsAutomotive Service JobsAutomotive Service Director JobsAutomotive Service Director Jobs in Springfield, VA

Automotive Service Director information

See Springfield, VA salary details

$40.2K

$124.9K

$184.9K

How much do automotive service director jobs pay per year?

As of Aug 2, 2026, the average yearly pay for automotive service director in Springfield, VA is $124,931.00, according to ZipRecruiter salary data. Most workers in this role earn between $96,100.00 and $156,700.00 per year, depending on experience, location, and employer.

What Is an Automotive Service Director?

An automotive service director leads the service department at a car dealership or vehicle parts store. While the service director may help determine the mechanical needs of a vehicle, main duties often include managing employees, creating goals for the team, and ensuring efficient operations to help get the customer in and out of the shop quickly. The automotive service director may also control operating expenses and help manages inventory and accounts receivable. People in this career typically gain skills and experience as a service technician. Automotive service manager is a similar job title.

What is the difference between Automotive Service Director vs Automotive Service Manager?

AspectAutomotive Service DirectorAutomotive Service Manager
CredentialsASE certifications, management experienceASE certifications, technical and supervisory skills
Work EnvironmentOversees multiple departments, strategic planningManages daily operations of service department
Employer & Industry UsageUsed in large dealerships and service centersCommon in dealerships and independent shops
Search & Comparison IntentFocuses on leadership and strategic rolesFocuses on daily operations and team management

The Automotive Service Director typically holds a higher-level, strategic role overseeing multiple departments and focusing on long-term planning. The Automotive Service Manager handles daily operations, team supervision, and customer service. Both roles require certifications like ASE and experience, but the Director's role is broader and more focused on overall business performance.

How does an Automotive Service Director typically interact with technicians and service advisors to ensure smooth operations?

An Automotive Service Director plays a key leadership role by regularly coordinating with service advisors and technicians to streamline workflow and resolve any operational issues. They hold daily meetings to set goals, review progress, and address challenges, fostering open communication and collaboration within the team. Additionally, they provide guidance, training, and support to ensure high-quality service and customer satisfaction. This collaborative environment helps maintain efficiency and supports the professional growth of team members.

What are the key skills and qualifications needed to thrive as an Automotive Service Director, and why are they important?

To excel as an Automotive Service Director, you need extensive automotive technical knowledge, management experience, and typically a background in automotive service or business administration. Familiarity with dealership management systems (DMS), repair order software, and certifications like ASE are highly valuable. Exceptional leadership, customer service, and problem-solving skills help you motivate teams and ensure customer satisfaction. These competencies are critical for efficiently managing operations, driving profitability, and maintaining high standards of service quality.

What does an Automotive Service Director do?

An Automotive Service Director oversees the service department of a car dealership or automotive repair shop. Their responsibilities include managing service staff, ensuring customer satisfaction, developing business strategies, and maintaining high-quality repair standards. They also monitor department profitability, handle customer complaints, and implement policies for efficient operations. Ultimately, they ensure that the service department runs smoothly and meets both customer and company expectations.
More about Automotive Service Director jobs
What are the most commonly searched types of Automotive Service jobs in Springfield, VA? The most popular types of Automotive Service jobs in Springfield, VA are:
What job categories do people searching Automotive Service Director jobs in Springfield, VA look for? The top searched job categories for Automotive Service Director jobs in Springfield, VA are:
What cities near Springfield, VA are hiring for Automotive Service Director jobs? Cities near Springfield, VA with the most Automotive Service Director job openings:
Automotive Service Director jobs near you
Infographic showing various Automotive Service Director job openings in Springfield, VA as of July 2026, with employment types broken down into 86% Full Time, 11% Part Time, 2% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $124,931 per year, or $60.1 per hour.

Service Director

Ourisman Subaru

Waldorf, MD • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

Ourisman, Trusted Tradition

Here's to those who think differently. The ones who think that a car dealership's first priority should be the guest. Such a candid idea could only come from Ourisman. Because we're forward thinking, just like the communities we serve. Individuals who won't be constrained by how things "have always been done", but instead strive to do things "how they could be done" and "how they should be done." It is a philosophy we have infused into every fabric of our dealerships, from the bottom up, in every department, and in every Ourisman team member. Changing the way we all think about car buying is just the beginning.

Role Summary

Ourisman Automotive Group is seeking an experienced and strategic Service Director to lead our service department. The Service Director will be responsible for overseeing all aspects of the service operations, driving profitability, and ensuring a superior customer experience.

More about the role

  • Provide leadership and direction to the service department team, including Service Managers, Advisors, and Technicians, fostering a culture of teamwork and continuous improvement.
  • Develop and implement operational policies and procedures to enhance efficiency, productivity, and profitability of the service department.
  • Ensure a high level of customer satisfaction by addressing customer feedback, resolving issues promptly, and continuously improving service delivery.
  • Prepare and manage the service department budget, analyze financial performance, and implement strategies to achieve profitability targets.
  • Set and monitor key performance indicators (KPIs) for the service department, ensuring goals are met or exceeded.
  • Identify opportunities for growth and expansion of service offerings, and work with marketing to promote services and attract new customers.
  • Manage relationships with parts suppliers and other vendors to ensure timely delivery of quality parts and services.
  • Oversee the training and development of service department staff to ensure high levels of technical competence and customer service skills.
  • Ensure that all service operations comply with industry regulations, safety standards, and company policies.

What we look for

  • Extensive experience in automotive service management, with a proven track record of success in a leadership role.
  • Strong leadership and team management skills, with the ability to inspire and motivate a diverse team.
  • In-depth knowledge of automotive systems, repair processes, and service operations.
  • Exceptional customer service skills and a commitment to delivering outstanding customer experiences.
  • Proficient in budgeting, financial analysis, and managing profit and loss statements.
  • Excellent verbal and written communication skills; strong analytical and problem-solving abilities.

Benefits

  • Health, dental, and vision insurance
  • Life insurance options
  • Short-term and Long-term disability insurance
  • 401(k) plan with company match
  • Paid time off and holiday leave
  • Opportunities for professional development and growth

Ourisman Automotive Group is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Should you require accommodation during the interview process, please advise the hiring manager when contacted for an interview.

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