ZipRecruiter

Log In

1

Automotive Service Advisor Jobs in San Ramon, CA

Wise Auto Group

Automotive Service Advisor

Vallejo, CA · On-site

Experienced Automotive Service Advisor - Vallejo Hyundai Vallejo Hyundai is looking for an experienced Automotive Service Advisor to join our growing Service Department. We are seeking a motivated ...

Wise Auto Group

Automotive Service Advisor

Vallejo, CA · On-site

Experienced Automotive Service Advisor - Vallejo Hyundai Vallejo Hyundai is looking for an experienced Automotive Service Advisor to join our growing Service Department. We are seeking a motivated ...

Midas CONCORD

Automotive Service Advisor

Concord, CA · On-site

$25 - $35/hr

Join Midas CONCORD as an Automotive Service Advisor, where you'll be the frontline of customer service and automotive expertise. In this dynamic role, you'll help customers navigate their vehicle ...

Midas

Automotive Service Advisor

Concord, CA · On-site

$25 - $35/hr

Join Midas CONCORD as an Automotive Service Advisor, where you'll be the frontline of customer service and automotive expertise. In this dynamic role, you'll help customers navigate their vehicle ...

Automotive World Inc

Service Advisor/Writer

Berkeley, CA · On-site

$55K - $80K/yr

Employee discounts on automotive services and parts. Join Our Team as an Automotive Service Advisor! Are you passionate about automobiles and customer service? Do you thrive in a dynamic environment ...

Albany Subaru

Automotive Service Advisor

Albany, CA · On-site

$4.0K - $12K/mo

Automotive Service Advisor Victory Automotive Group is family owned and operated since 1997 with over 50 locations across the United States. We provide the best opportunities for all employees ...

Albany Subaru

Automotive Service Advisor

Albany, CA · On-site

Automotive Service Advisor Victory Automotive Group is family owned and operated since 1997 with over 50 locations across the United States. We provide the best opportunities for all employees ...

Midas

Automotive Service Advisor

Walnut Creek, CA · On-site

$35K - $60K/yr

Automotive Service Writer Advisor Skills and Qualifications: Estimating, Product Knowledge, Customer Service, Problem Solving All Candidates: - High School Diploma or equivalent (preferred) - Must ...

next page

Showing results 1-20

All JobsAutomotive Service Advisor JobsAutomotive Service Advisor Jobs in San Ramon, CA

Automotive Service Advisor information

See San Ramon, CA salary details

$13

$28

$50

How much do automotive service advisor jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for automotive service advisor in San Ramon, CA is $28.98, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $33.32 per hour, depending on experience, location, and employer.

What is an automotive service advisor?

An Automotive Service Advisor is employed by a car dealership or service center to communicate with customers regarding their repair and maintenance issues. They then liaise with the Mechanics or Auto Technicians who make the repairs. As an Automotive Service Advisor, your responsibilities and duties include greeting customers, understanding their needs, communicating those to service providers, working with insurance companies when needed, and ensuring the customer understands the repair or maintenance options they have. Some jobs also require their service advisors to have technician or sales experience so that they can fulfill multiple roles in the company.

What does an automotive service advisor do?

An Automotive Service Advisor acts as the main point of contact between customers and the service department at an auto repair shop or dealership. They listen to customers’ concerns about their vehicles, recommend necessary services or repairs, and communicate with technicians to ensure the work is completed efficiently. Service Advisors also provide cost estimates, explain repair details, and help ensure customer satisfaction throughout the service process.

What are the key skills and qualifications needed to thrive as an automotive service advisor, and why are they important?

To thrive as an Automotive Service Advisor, you need a solid understanding of automotive systems, strong customer service abilities, and often a high school diploma or postsecondary automotive training. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification are commonly required. Excellent communication, active listening, and problem-solving skills help build trust with customers and coordinate effectively with technicians. These skills are vital for ensuring customer satisfaction, accurate service recommendations, and efficient workflow in automotive service environments.

What are some common challenges automotive service advisors face when balancing customer expectations and repair timelines?

Automotive Service Advisors often face the challenge of managing customer expectations when repairs take longer than anticipated due to parts availability or complex diagnostics. Clear and proactive communication with both customers and the technician team is essential to keep everyone informed and satisfied. Advisors must also manage a high volume of service requests, prioritize urgent repairs, and maintain accurate documentation, all while delivering excellent customer service. Building strong relationships with both customers and technicians can help streamline the process and minimize misunderstandings.

What is the difference between Automotive Service Advisor vs Automotive Technician?

AspectAutomotive Service AdvisorAutomotive Technician
CredentialsCustomer service skills, sometimes certifications in automotive systemsASE certifications, technical training
Work EnvironmentFront desk, customer interaction, office settingGarage or workshop, hands-on repair environment
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Common Search & ComparisonCustomer communication, service salesVehicle diagnostics, repairs

The main difference is that Automotive Service Advisors focus on customer communication, explaining repairs, and selling services, while Automotive Technicians perform the actual vehicle repairs and diagnostics. Both roles are essential in the automotive service industry and often work closely together to ensure customer satisfaction and vehicle performance.

Do automotive service advisors get paid more than mechanics?

Automotive service advisors typically earn higher base salaries and commissions compared to mechanics because their role involves customer communication, sales, and service management. Mechanics usually earn hourly wages or flat rates based on repairs performed. Compensation varies by location, experience, and shop size, but service advisors generally have higher earning potential due to their sales and customer service responsibilities.

How do automotive service advisors get paid?

Automotive service advisors typically earn a combination of a base salary and commissions or bonuses based on the sales of services and parts. They may also receive incentives for customer satisfaction and retention, with compensation structures varying by dealership or service center. Strong communication skills and product knowledge can influence earning potential.

Is an automotive service advisor a hard job?

An automotive service advisor's job involves communicating with customers, understanding vehicle issues, and coordinating repairs, which requires strong communication skills and technical knowledge. The role can be demanding due to customer interactions, multitasking, and meeting deadlines, but it is manageable with proper training and experience.
More about Automotive Service Advisor jobs

What job categories do people searching Automotive Service Advisor jobs in San Ramon, CA look for?

The top searched job categories for Automotive Service Advisor jobs in San Ramon, CA are:

What cities near San Ramon, CA are hiring for Automotive Service Advisor jobs?

Cities near San Ramon, CA with the most Automotive Service Advisor job openings:

Automotive Service Advisor jobs near you
Infographic showing various Automotive Service Advisor job openings in San Ramon, CA as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $60,281 per year, or $29 per hour.

Automotive Service Advisor

Big O Tires & Service

Pleasant Hill, CA • On-site

$20 - $30/hr

Full-time

Re-posted 12 days ago

Job description

Benefits/Perks
  • Careers Advancement Opportunities 
  • Flexible Scheduling
  • Competitive Compensation
Job Summary
We are looking for a Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience. 
Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation.
 
Responsibilities 
  • Act as liaison between customer and service department
  • Help manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
  • Ensure repairs and maintenance tasks are completed in a timely manner
  • Mentor employees on best practices for improving sales and customer service techniques
  • Oversee day-to-day operations of the service department
  • Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records
 Qualifications
  • High school diploma or GED required bachelor’s degree preferred
  • Valid state-issued driver’s license and clean driving record are required
  • At least two years of experience as an automotive service writer or service advisor is required. 
  • Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required