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Automotive Service Advisor Jobs in Baton Rouge, LA

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We are hiring experienced Automotive Service Advisors to work in our service department! There has never been a better time to advance your career in the automotive industry. This is a RARE ...

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Automotive Service Advisor information

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$10

$22

$39

How much do automotive service advisor jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for automotive service advisor in Baton Rouge, LA is $22.69, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $26.06 per hour, depending on experience, location, and employer.

What is an automotive service advisor?

An Automotive Service Advisor is employed by a car dealership or service center to communicate with customers regarding their repair and maintenance issues. They then liaise with the Mechanics or Auto Technicians who make the repairs. As an Automotive Service Advisor, your responsibilities and duties include greeting customers, understanding their needs, communicating those to service providers, working with insurance companies when needed, and ensuring the customer understands the repair or maintenance options they have. Some jobs also require their service advisors to have technician or sales experience so that they can fulfill multiple roles in the company.

What does an automotive service advisor do?

An Automotive Service Advisor acts as the main point of contact between customers and the service department at an auto repair shop or dealership. They listen to customers’ concerns about their vehicles, recommend necessary services or repairs, and communicate with technicians to ensure the work is completed efficiently. Service Advisors also provide cost estimates, explain repair details, and help ensure customer satisfaction throughout the service process.

What are the key skills and qualifications needed to thrive as an automotive service advisor, and why are they important?

To thrive as an Automotive Service Advisor, you need a solid understanding of automotive systems, strong customer service abilities, and often a high school diploma or postsecondary automotive training. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification are commonly required. Excellent communication, active listening, and problem-solving skills help build trust with customers and coordinate effectively with technicians. These skills are vital for ensuring customer satisfaction, accurate service recommendations, and efficient workflow in automotive service environments.

What are some common challenges automotive service advisors face when balancing customer expectations and repair timelines?

Automotive Service Advisors often face the challenge of managing customer expectations when repairs take longer than anticipated due to parts availability or complex diagnostics. Clear and proactive communication with both customers and the technician team is essential to keep everyone informed and satisfied. Advisors must also manage a high volume of service requests, prioritize urgent repairs, and maintain accurate documentation, all while delivering excellent customer service. Building strong relationships with both customers and technicians can help streamline the process and minimize misunderstandings.

What is the difference between Automotive Service Advisor vs Automotive Technician?

AspectAutomotive Service AdvisorAutomotive Technician
CredentialsCustomer service skills, sometimes certifications in automotive systemsASE certifications, technical training
Work EnvironmentFront desk, customer interaction, office settingGarage or workshop, hands-on repair environment
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Common Search & ComparisonCustomer communication, service salesVehicle diagnostics, repairs

The main difference is that Automotive Service Advisors focus on customer communication, explaining repairs, and selling services, while Automotive Technicians perform the actual vehicle repairs and diagnostics. Both roles are essential in the automotive service industry and often work closely together to ensure customer satisfaction and vehicle performance.

Do automotive service advisors get paid more than mechanics?

Automotive service advisors typically earn higher base salaries and commissions compared to mechanics because their role involves customer communication, sales, and service management. Mechanics usually earn hourly wages or flat rates based on repairs performed. Compensation varies by location, experience, and shop size, but service advisors generally have higher earning potential due to their sales and customer service responsibilities.

How do automotive service advisors get paid?

Automotive service advisors typically earn a combination of a base salary and commissions or bonuses based on the sales of services and parts. They may also receive incentives for customer satisfaction and retention, with compensation structures varying by dealership or service center. Strong communication skills and product knowledge can influence earning potential.

Is an automotive service advisor a hard job?

An automotive service advisor's job involves communicating with customers, understanding vehicle issues, and coordinating repairs, which requires strong communication skills and technical knowledge. The role can be demanding due to customer interactions, multitasking, and meeting deadlines, but it is manageable with proper training and experience.

What are popular job titles related to Automotive Service Advisor jobs in Baton Rouge, LA?

For Automotive Service Advisor jobs in Baton Rouge, LA, the most frequently searched job titles are:

What job categories do people searching Automotive Service Advisor jobs in Baton Rouge, LA look for?

The top searched job categories for Automotive Service Advisor jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Automotive Service Advisor jobs?

Cities near Baton Rouge, LA with the most Automotive Service Advisor job openings:

Infographic showing various Automotive Service Advisor job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $47,197 per year, or $22.7 per hour.

Automotive Service Advisor - $80K to $100K Per Year

All Star Hyundai of Baton Rouge

Baton Rouge, LA • On-site

$80K - $100K/yr (+ commission)

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 3 days ago. Applications are no longer accepted.


Job description

Do you want to work at one of the busiest repair shops in the region where your employer treats you like a member of the family? We are hiring experienced Automotive Service Advisors to work in our service department! There has never been a better time to advance your career in the automotive industry. This is a RARE opportunity to make a difference by joining a thriving, award-winning auto dealer team! Apply today. Business is booming and we need to fill this position now. We will support you daily and help you take your career to the next level. Let us make you an offer! This is a true career opportunity. Come grow with us.

Automotive Service Advisor experience is required.

Applicants must have a valid driver’s license and a clean driving record.

We are part of Hudson Automotive Group, one of the largest and fastest-growing automotive dealer groups in the Southeast US.

Our employee benefits include:

$80K to $100K per year

Medical, Dental, Vision, and Life Insurance

401K w/ match

Paid vacation / holidays

Yearly accruable PTO

Employee discounts on vehicles, products & services

Paid training / employee development

Career growth / advancement opportunities within the dealership and our auto group

Employee discounts on vehicles, products, and services

All Star Hyundai of Baton Rouge

12730 Airline Highway

Baton Rouge, LA 70817


Company Description

We are part of Hudson Automotive Group, one of the largest and fastest-growing automotive dealer groups in the Southeast US.