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Automotive Service Advisor Jobs in Baton Rouge, LA

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Automotive Service Advisor information

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$10

$21

$38

How much do automotive service advisor jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for automotive service advisor in Baton Rouge, LA is $21.96, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $25.24 per hour, depending on experience, location, and employer.

Do automotive service advisors get paid more than mechanics?

Automotive service advisors typically earn higher base salaries and commissions compared to mechanics because their role focuses on customer communication, estimating repairs, and sales. Mechanics usually earn hourly wages or flat rates for labor performed. Overall compensation depends on experience, location, and the specific dealership or repair shop.

How do automotive service advisors get paid?

Automotive service advisors typically earn a combination of a base salary and commissions or bonuses based on the sales of services and parts. They may also receive incentives for customer satisfaction and upselling, with compensation structures varying by dealership or service center.

What are the key skills and qualifications needed to thrive as an automotive service advisor, and why are they important?

To thrive as an Automotive Service Advisor, you need a solid understanding of automotive systems, strong customer service abilities, and often a high school diploma or postsecondary automotive training. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification are commonly required. Excellent communication, active listening, and problem-solving skills help build trust with customers and coordinate effectively with technicians. These skills are vital for ensuring customer satisfaction, accurate service recommendations, and efficient workflow in automotive service environments.

What do you need to be an automotive service advisor?

To become an automotive service advisor, you typically need strong communication and customer service skills, knowledge of automotive systems, and experience with repair procedures. A high school diploma or equivalent is usually required, and some employers prefer candidates with prior experience in automotive or sales roles. Certification or training in automotive technology can be beneficial but is not always mandatory.

What are some common challenges automotive service advisors face when balancing customer expectations and repair timelines?

Automotive Service Advisors often face the challenge of managing customer expectations when repairs take longer than anticipated due to parts availability or complex diagnostics. Clear and proactive communication with both customers and the technician team is essential to keep everyone informed and satisfied. Advisors must also manage a high volume of service requests, prioritize urgent repairs, and maintain accurate documentation, all while delivering excellent customer service. Building strong relationships with both customers and technicians can help streamline the process and minimize misunderstandings.

What does an automotive service advisor do?

An Automotive Service Advisor acts as the main point of contact between customers and the service department at an auto repair shop or dealership. They listen to customers’ concerns about their vehicles, recommend necessary services or repairs, and communicate with technicians to ensure the work is completed efficiently. Service Advisors also provide cost estimates, explain repair details, and help ensure customer satisfaction throughout the service process.

What is an automotive service advisor?

An Automotive Service Advisor is employed by a car dealership or service center to communicate with customers regarding their repair and maintenance issues. They then liaise with the Mechanics or Auto Technicians who make the repairs. As an Automotive Service Advisor, your responsibilities and duties include greeting customers, understanding their needs, communicating those to service providers, working with insurance companies when needed, and ensuring the customer understands the repair or maintenance options they have. Some jobs also require their service advisors to have technician or sales experience so that they can fulfill multiple roles in the company.

What is the difference between Automotive Service Advisor vs Automotive Technician?

AspectAutomotive Service AdvisorAutomotive Technician
CredentialsCustomer service skills, sometimes certifications in automotive systemsASE certifications, technical training
Work EnvironmentFront desk, customer interaction, office settingGarage or workshop, hands-on repair environment
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Common Search & ComparisonCustomer communication, service salesVehicle diagnostics, repairs

The main difference is that Automotive Service Advisors focus on customer communication, explaining repairs, and selling services, while Automotive Technicians perform the actual vehicle repairs and diagnostics. Both roles are essential in the automotive service industry and often work closely together to ensure customer satisfaction and vehicle performance.

More about Automotive Service Advisor jobs
What are the most commonly searched types of Automotive Service Advisor jobs in Baton Rouge, LA? The most popular types of Automotive Service Advisor jobs in Baton Rouge, LA are:
What job categories do people searching Automotive Service Advisor jobs in Baton Rouge, LA look for? The top searched job categories for Automotive Service Advisor jobs in Baton Rouge, LA are:
What cities near Baton Rouge, LA are hiring for Automotive Service Advisor jobs? Cities near Baton Rouge, LA with the most Automotive Service Advisor job openings:
Automotive Service Advisor jobs near you
Infographic showing various Automotive Service Advisor job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $45,682 per year, or $22 per hour.

Service Advisor

Chabill's Tire and Auto Service

Baton Rouge, LA • On-site

$15 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

Benefits/Perks
  • Career path & Advancement Opportunities
  • Competitive Compensation
  • Paid time off
  • Paid holidays
  • Performance Based bonuses
  • Paid training
  • Company discounts
  • 401K Plan with company match
  • Health Insurance
  • Supplemental Insurance (Dental, Vision, Short and Long Term Disability, etc.)
  • Life Insurance

Job Summary
We are looking for a high-performing Service Advisor to join our successful team. If you have a proven track record of sales experience and fantastic communication skills, we want to hear from you.
As a Service Advisor, you will help our location achieve its goals by delivering best in class customer service. You will be responsible for knowing our full product & service line, how to best service our customers and how to successfully work with your team members to achieve the locations goals.
Training, ongoing education, and even competitive bonuses are available to our sales representatives. This is a great opportunity for someone with strong interpersonal skills and sales experience.
Responsibilities
  • Receive & deliver on customer requests (Both phone & in person)
  • Effectively understand customer requests
  • Clearly communicate promise times
  • Help manage the daily schedule
  • Create a professional environment that builds rapport and puts customers at ease
  • Answer customer questions about their service requests & needs
  • Use strong negotiation skills to complete the sales process while maintaining a high level of customer satisfaction

Qualifications
  • High school diploma or GED equivalent is required
  • Prior sales experience in a dealership or showroom setting is preferred
  • Excellent communication and negotiation skills
  • Ability to manage time and serve customers with little supervision

Compensation: $15.00 - $22.00 per hour
At Chabill's Tire and Auto Service, we have been proud to provide our customers with the highest quality tires and auto-repair services since opening our first store in 1968. With over 50 years of experience, our staff is thrilled to continue the tradition of unparalleled excellence in auto repair. We are looking for motivated service applicants to fill immediate openings with South Louisiana's fastest-growing automotive service and tire dealer. Ideal candidates will be interested in a career in the automotive repair and tire business, and they can see themselves as future managers.
What do we offer?
  • Competitive Starting Pay
  • Training Programs
  • No Experience Required
  • Great Work Environment
  • Paid Time Off and Paid Holidays
  • Family-Owned and Operated Business
  • Medical Insurance (we pay $275 of the employee premium)
  • 401(k) with Employer-Match
  • Not Working on Weekends

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