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Automotive Service Advisor Manager Jobs in Colorado

Meineke

Automotive Service Advisor / Manager

Aurora, CO · On-site

$65K - $95K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

At least two years of experience as an automotive service manager or service advisor is required. Experience as an automotive technician is preferred * Deep understanding of automotive technology ...

Drive N-Motion

Automotive Service Advisor

Greeley, CO · On-site

$80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Drive N-Motion in Greeley, CO is looking to hire a full-time Automotive Service Advisor to guide our customers through the auto repair process. Are you reliable, trustworthy, and friendly? Do you ...

Drive N-Motion

Automotive Service Advisor

Greeley, CO

$80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Drive N-Motion in Greeley, CO is looking to hire a full-time Automotive Service Advisor to guide our customers through the auto repair process. Are you reliable, trustworthy, and friendly? Do you ...

Bad Rock Auto

Automotive Service Advisor

Woodland Park, CO · On-site

  • Retirement

  • PTO

Service Advisor Wanted - Join Our Amazing Automotive Repair Shop! Hours: Monday-Friday, 7:30 AM - 5 ... Write and manage accurate, detailed repair tickets. * Communicate effectively with technicians and ...

Drive N-Motion

Automotive Service Advisor

Greeley, CO · On-site

$80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Drive N-Motion in Greeley, CO is looking to hire a full-time Automotive Service Advisor to guide our customers through the auto repair process. Are you reliable, trustworthy, and friendly? Do you ...

Fowler Automotive

Automotive Service Advisor

Boulder, CO · On-site

$5.0K - $10K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Automotive Service Advisor - Fowler Jeep of Boulder We're seeking an enthusiastic Service Advisor ... Keep Service Manager informed of all problems and potential problems * Maintain Customer ...

Fowler Automotive

Automotive Service Advisor

Boulder, CO · On-site

$5.0K - $10K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Automotive Service Advisor - Fowler Jeep of Boulder We're seeking an enthusiastic Service Advisor ... Keep Service Manager informed of all problems and potential problems * Maintain Customer ...

Wenco Automotive

Automotive Service Advisor

Littleton, CO · On-site

$20 - $24/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Automotive Service Advisor Do you have a passion to work with the best people and vehicles? Then every day is an opportunity to expand your leadership skills and technical knowledge with Wenco ...

Aurora AutoPros

Automotive Service Advisor

Aurora, CO · On-site

$50K - $70K/yr

If so, we have an exciting opportunity for you to join our team as an Automotive Service Advisor at Aurora AutoPros! We'd love to have you join our outstanding team!WHY YOU SHOULD JOIN USThis on-site ...

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Automotive Service Advisor Manager information

What is an automotive service advisor manager?

An Automotive Service Advisor Manager is a professional responsible for overseeing the service advisors in an auto repair shop or dealership. They ensure that customers receive excellent service, manage the workflow between customers and technicians, and handle administrative tasks such as scheduling and reporting. This role often includes training service advisors, resolving escalated customer issues, and working to improve overall service department efficiency and profitability.

What are the key skills and qualifications needed to thrive as an automotive service advisor manager, and why are they important?

To thrive as an Automotive Service Advisor Manager, you need a solid understanding of automotive systems, customer service experience, and often a background in business management or related certifications. Familiarity with dealership management systems (DMS), repair order software, and manufacturer training programs is typically required. Strong leadership, problem-solving, and communication skills help you effectively manage teams and exceed customer expectations. These abilities ensure efficient operations, high customer satisfaction, and the overall success of the service department.

What are some common challenges automotive service advisor managers face when balancing customer satisfaction with operational efficiency?

Automotive Service Advisor Managers often need to balance delivering excellent customer service with maintaining workshop productivity and meeting revenue targets. One common challenge is managing customer expectations regarding repair timelines or costs while ensuring technicians have the time and resources needed to perform quality work. Effective communication, strong organizational skills, and the ability to prioritize tasks are crucial for overcoming these challenges. Additionally, fostering a collaborative environment between advisors, technicians, and parts staff helps streamline workflow and improve both customer satisfaction and shop efficiency.

What is the difference between Automotive Service Advisor Manager vs Automotive Service Advisor?

AspectAutomotive Service AdvisorAutomotive Service Advisor Manager
CredentialsHigh school diploma, certifications like ASE or manufacturer-specific trainingSame as Service Advisor, plus leadership or management training
Work EnvironmentCustomer service, dealership or repair shop settingOversees Service Advisors, manages team, in similar dealership or repair shop environment
ResponsibilitiesCommunicates repair needs, estimates costs, schedules serviceSupervises Service Advisors, ensures customer satisfaction, manages workflow

The main difference is that an Automotive Service Advisor handles customer interactions and service estimates, while an Automotive Service Advisor Manager oversees the team, manages operations, and ensures overall service quality within the dealership or repair shop.

What are the most commonly searched types of Automotive Service Advisor jobs in Colorado?

The most popular types of Automotive Service Advisor jobs in Colorado are:

What cities in Colorado are hiring for Automotive Service Advisor Manager jobs?

Cities in Colorado with the most Automotive Service Advisor Manager job openings:

Automotive Service Advisor Manager jobs near you

Automotive Service Advisor / Manager

Meineke

Aurora, CO • On-site

$65K - $95K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Meineke rating

5.0

Company rating: 5.0 out of 10

Based on 78 frontline employees who took The Breakroom Quiz

339th of 371 rated vehicle maintenance

Job description

Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Vision insurance
  • Employee discounts

Benefits/Perks
  • Competitive Compensation
  • Career Advancement
  • Training and Development
  • Comprehensive Benefits Package
  • Employee Discounts
  • Positive Work Environment
  • Locally-Owned
  • Cutting-Edge Tools and Equipment:
  • Work-Life Balance

Job Summary
We are looking for a Service Advisor / Manager to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience. Automotive Technician background and ASE Certifications a plus.
Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing shop operations, addressing customer inquiries, and managing required documentation.
Responsibilities
  • Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
  • Ensure repairs and maintenance tasks are completed in a timely manner
  • Mentor employees on best practices for improving sales and customer service techniques
  • Oversee day-to-day operations
  • Manage the work flow of vehicle repairs, paperwork, including, invoices, repair orders, and maintenance records

Qualifications
  • High school diploma or GED required
  • Valid state-issued driver's license
  • At least two years of experience as an automotive service manager or service advisor is required. Experience as an automotive technician is preferred
  • Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required

Why Meineke?
  • Meineke values personal and professional growth.
  • Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements.
  • Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie.
  • With locally-owned Meineke shops, experience a sense of community and connection with your customers and fellow team members.

Compensation: $65,000.00 - $95,000.00 per year
As a leader in the automotive aftermarket, Meineke is constantly looking for driven and talented individuals to join our team. In over 700 shops spanning coast-to-coast, we look for those who share our passion for high quality repair work to help get our customers back on the road.
A career with Meineke means putting your knowledge and hard-earned skills to work in a locally-owned shop. Whether you're looking for a position as a Shop Manager, Technician, or Service Advisor, Meineke provides opportunities for real-world experience in your local area.

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