Automotive Program Manager Jobs in Ocala, FL (NOW HIRING)

About Us: 

Jenkins Auto Group, founded by Don Jenkins in 1998, is an industry-leading automotive retailer based in Ocala, FL. With over 1,300 employees representing 17 automotive brands, we offer new and pre-owned vehicles, financing, warranties, automobile parts, accessories, service, and body repair. Our commitment is to provide customers with an outstanding automotive experience delivered with professionalism, integrity, and enthusiasm. At Jenkins Auto Group, we believe in promoting growth and upholding our forward trajectory through great people, high standards, and best practices, recognizing that our team is integral to our success.

• Medical- 4 plans (BCBS)
• Dental
• Vision
• Term Life
• Company-paid Term Life
• STD/LTD
• Accident indemnity rider
• PTO / Sick days (annually)
• 401(k) with an employer match
• Employee Assistant Program
• FMLA / Maternity/Paternity Leave
• Bereavement Leave

Essential Functions: (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.)  

The following is a representative list of the duties and responsibilities associated with this position:

• Forecasts goals and objectives for sales, gross, and key expenses on a monthly and annual basis.
• Hires, motivates, counsels, and monitors the performance of all new and pre-owned vehicle sales employees.
• Prepares and administers an annual operating forecast and budget for the sales department.
• Understands, keeps abreast of, and complies with federal, state, and local regulations that affect vehicle sales.
• Directs and schedules the activities of all department employees, ensuring proper staffing at all times.
• Assists individual salespeople in setting aggressive yet realistic monthly goals and objectives and provides them with the support to meet these goals.
• Ensures proper follow up of all potential buyers by developing, implementing, and monitoring a prospecting and sales control process in conjunction with our CRM system.
• Works with the CRM to ensure that all vehicle customers are followed up on a consistent basis.
• Maintains vehicle inventory.  Monitors customers’ likes and dislikes, lost sales, and dealership sales history and conducts local market analyses to determine which vehicles to stock.
• Analyzes sales history and local area trends to determine the best purchasing mix.
• Processes salesperson commission sheets daily and monitors the payroll records of all vehicle salespeople.
• Conducts daily and weekly sales and sales training meetings as requested.
• Establishes and enforces product-knowledge standards.
• Oversees the efforts of salespeople to enhance the image and customer satisfaction rating of the dealership.
• Helps salespeople close deals.
• Ensures 100 percent T.O. (Transfer of Opportunity) of each customer from sales consultant to Sales Manager 
• Communicates daily with the other sales manager(s) regarding units needed for the vehicle inventory.
• Ensures that salespeople are informed of all new inventory and current advertising efforts, including special sales.
• Develops and maintains outside sources (other wholesalers and retailers) for both buying and selling vehicles.
• Enforces a 60-day vehicle inventory turn policy.
• Plans and controls the display of inventory.
• Establishes delivery procedures and ensures that delivery includes an introduction to the service department and scheduling of the first service appointment.
• Assists in the development of advertising campaigns and other promotions.
• Handles customer complaints immediately and according to dealership’s guidelines.
• Attends General Communication Meetings as requested.
• Maintains a professional appearance.
• Adhere to all company policies, procedures and safety standards 
• Perform other duties as assigned

• High school diploma or the equivalent.
• Ability to read and comprehend instructions and information.
• Previous automotive sales experience 
• A professional appearance and customer-oriented attitude.
• Excellent interpersonal and telephone skills; well organized and self-motivated.
• Know and understand the federal, state, and local laws, which govern retail