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Automotive Parts Representative Jobs in Delaware

Advance Auto Parts

Commercial Parts Pro

Middletown, DE · On-site

The role has expert knowledge of automotive system and part knowledge. The role has the ability to ... Work Environment The work environment characteristics described here are representative of those an ...

Advance Auto Parts

Commercial Parts Pro

Middletown, DE · On-site

The role has expert knowledge of automotive system and part knowledge. The role has the ability to ... Work Environment The work environment characteristics described here are representative of those an ...

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All JobsAutomotive Parts Representative JobsAutomotive Parts Representative Jobs in Delaware

Automotive Parts Representative information

What does an automotive parts representative do?

An Automotive Parts Representative assists customers in finding and purchasing the correct parts and accessories for their vehicles. They provide product information, check inventory, process orders, and may also handle returns and warranty claims. Additionally, they often work with mechanics and repair shops to ensure timely delivery of parts needed for vehicle repairs. Good communication and knowledge of automotive systems are important in this role.

What are the key skills and qualifications needed to thrive as an automotive parts representative?

To thrive as an Automotive Parts Representative, you need strong knowledge of automotive systems, inventory management, and customer service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, parts catalog software, and inventory tracking tools is typically required. Excellent communication, attention to detail, and problem-solving skills help build trust and provide effective solutions to customers. These skills are crucial for ensuring accurate parts recommendations, efficient sales operations, and high customer satisfaction.

How does an automotive parts representative typically collaborate with technicians and service advisors to ensure timely repairs?

Automotive Parts Representatives work closely with technicians and service advisors by verifying parts needs, checking inventory, and sourcing components quickly to minimize vehicle downtime. They often communicate directly with the service team to clarify part specifications, prioritize urgent requests, and provide updates on order status. This collaboration requires strong organizational skills and the ability to balance multiple requests, ensuring that repairs proceed smoothly and customer satisfaction remains high.

What is the difference between Automotive Parts Representative vs Automotive Service Advisor?

AspectAutomotive Parts RepresentativeAutomotive Service Advisor
CredentialsHigh school diploma, some certifications in automotive partsHigh school diploma, certifications in automotive service or customer service
Work EnvironmentParts stores, dealerships, warehousesService departments, repair shops, dealerships
Industry UsageUsed in automotive parts sales and distributionUsed in vehicle repair and customer service
Primary FocusSelling and stocking automotive partsAdvising customers on repairs and services

Automotive Parts Representatives focus on selling and managing automotive parts, often working in stores or warehouses. Automotive Service Advisors interact directly with customers to recommend repairs and schedule services. While both roles require automotive knowledge, their primary responsibilities and work environments differ significantly.

What are popular job titles related to Automotive Parts Representative jobs in Delaware?

For Automotive Parts Representative jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Automotive Parts Representative jobs in Delaware look for?

The top searched job categories for Automotive Parts Representative jobs in Delaware are:

What cities in Delaware are hiring for Automotive Parts Representative jobs?

Cities in Delaware with the most Automotive Parts Representative job openings:

Automotive Parts Representative jobs near you

Automotive Parts Manager

Preston Automotive Group

Wilmington, DE • On-site

$100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Job Type
Full-time
Description
The Preston Automotive Group is currently seeking a Parts Manager to join our team. Prior parts management experience is preferred, along with the drive to succeed, and the ability to live our core values daily.
RESPONSIBILITIES
  • Forecasts goals and objectives for the department and strives to meet them.
  • Hires, trains, motivates, counsels and monitors the performance of all parts department staff.
  • Prepares and administers an annual operating budget for the parts department.
  • Maintains a balanced inventory consistent with the requirements of the service department, body shop, wholesale accounts and the do-it-yourself public.
  • Establishes pricing parameters in each customer category that generate sufficient gross profit to produce a satisfactory profit while maintaining customer loyalty.
  • Establishes individual parts inventory levels and balances them for maximum turnover.
  • Monitors and adjusts inventory to minimize obsolescence.
  • Ensures that all parts are properly tagged so that the dealership recovers full credit from the factory.
  • Supervises stock order procedures.
  • Sets and enforces a policy on the special ordering of parts. Ensures that stock orders represent a percent of all orders that is agreed upon by management.
  • Analyzes sales, expenses and inventory monthly to maintain profit goals.
  • Develops and administers an aggressive wholesale parts program to produce profit.
  • Ensures that the same high-quality level of service provided to outside customers is also provided to internal dealership customers.
  • Works with the service manager to ensure a timely turnaround of parts needed for internal jobs.
  • Attends managers meetings.
  • Analyzes departmental operations and storage layout and revises as needed for maximum effectiveness.
  • Provides technical assistance to parts department employees.
  • Monitors parts department employees' payroll records.
  • Coordinates a prompt, efficient and timely flow of paperwork.
  • Directs shipping and receiving efforts to ensure timely processing.
  • Monitors daily reports such as DOE, DOC and sales productivity.
  • Develops and utilizes a lost sales tracking report.
  • Directs outside parts and counter sales efforts, including a telemarketing program to keep in contact with customers.
  • Develops sales promotions.
  • Takes advantage of all manufacturers' inventory co-op advertising.
  • Develops, enforces and monitors guidelines for working with customers to ensure maximum customer satisfaction.
  • Handles customer complaints immediately and according to the dealership's guidelines.
  • Ensures that all dealership purchases are properly accounted for before payment is made.
  • Assists in the collection of past-due accounts.
  • Understands, keeps abreast of, and complies with federal, state and local regulations that may affect parts sales.
  • Maintains professional appearance.
  • Other duties as assigned.

Requirements
BENEFITS
  • Competitive income potential
  • We are a family-owned leadership team that cares, and we proudly promote from within.
  • Medical, dental and vision insurance
  • 401(k) with employer match
  • Life insurance
  • Employee discounts
  • Paid time off
  • Employee referral program
  • Paid training.
  • Paid vacation.

Salary: Up to $100,000.00 per year

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