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Automotive Parts Counter Assistant Jobs in Reston, VA

Hersons Honda

Parts Counter Specialist

Rockville, MD · On-site

Parts Counter Associate We are seeking talented, energetic and motivated individuals with the ... Whether you are new to the industry or have years of automotive experience we are looking for ...

Asbury Automotive

Parts Driver

Mclean, VA · On-site

$16.25 - $19.75/hr

About Asbury Koons Automotive Group is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 ... Secure and unload parts truck each night * Assist with stocking and posting orders when they arrive ...

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Automotive Parts Counter Assistant information

See Reston, VA salary details

$10

$18

$32

How much do automotive parts counter assistant jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for automotive parts counter assistant in Reston, VA is $18.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $19.76 per hour, depending on experience, location, and employer.

What does an automotive parts counter assistant do?

An Automotive Parts Counter Assistant helps customers and technicians find and order the correct auto parts for repairs or maintenance. They work at the parts counter in auto dealerships, repair shops, or parts stores, providing information about product availability, pricing, and compatibility. Their duties also include managing inventory, processing transactions, and sometimes handling returns or restocking shelves. Good communication and organizational skills are essential for this role.

What are some common challenges automotive parts counter assistants face when handling customer requests?

Automotive Parts Counter Assistants often encounter challenges such as identifying the correct part for a specific vehicle make and model, especially when customers have limited information. Managing a high volume of inquiries during peak hours and balancing in-person customers with phone or online requests can also be demanding. Staying up-to-date with inventory levels and new product lines is essential, as is maintaining accuracy in orders to prevent delays or returns. Strong communication and organizational skills help address these challenges and ensure a positive customer experience.

What are the key skills and qualifications needed to thrive as an automotive parts counter assistant, and why are they important?

To thrive as an Automotive Parts Counter Assistant, you need a solid understanding of automotive parts, inventory management, and customer service, often supported by prior experience or vocational training in automotive technology. Familiarity with parts catalog systems, point-of-sale (POS) software, and inventory management tools is typically required. Strong communication, organizational skills, and attention to detail help build customer relationships and ensure accurate transactions. These skills are vital for providing efficient service, minimizing errors, and supporting the operational success of the parts department.

What is the difference between Automotive Parts Counter Assistant vs Automotive Service Advisor?

AspectAutomotive Parts Counter AssistantAutomotive Service Advisor
Primary RoleAssists customers in selecting auto parts, manages inventory, and processes salesCommunicates with customers about vehicle repairs, estimates costs, and schedules service appointments
Work EnvironmentRetail auto parts store or dealership parts departmentService department of auto repair shops or dealerships
Required SkillsKnowledge of auto parts, customer service, sales skillsCustomer communication, basic auto repair knowledge, sales and service skills

While both roles involve customer interaction and automotive knowledge, the Automotive Parts Counter Assistant focuses on parts sales and inventory management, whereas the Automotive Service Advisor primarily communicates repair needs and estimates to customers. They work in different parts of the automotive industry but share similar skills and certifications.

How to prepare for an automotive parts counter assistant job interview?

To prepare for an automotive parts counter assistant interview, research the company's products and services, review common customer service and sales questions, and be ready to demonstrate knowledge of automotive parts and tools. Highlight your communication skills, ability to work in a team, and familiarity with inventory management systems. Preparing examples of problem-solving and customer interactions can also strengthen your interview performance.

What job categories do people searching Automotive Parts Counter Assistant jobs in Reston, VA look for?

The top searched job categories for Automotive Parts Counter Assistant jobs in Reston, VA are:

What cities near Reston, VA are hiring for Automotive Parts Counter Assistant jobs?

Cities near Reston, VA with the most Automotive Parts Counter Assistant job openings:

Automotive Parts Counter Assistant jobs near you
Infographic showing various Automotive Parts Counter Assistant job openings in Reston, VA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $39,150 per year, or $18.8 per hour.

Parts Counter Person

Mercedes - Benz Of Alexandria

Alexandria, VA

Full-time

Re-posted 22 days ago

Job description

Mercedes-Benz of Alexandria is looking for an experienced parts counter person to help accommodate our current growth. Mercedes-Benz of Alexandria is a luxury auto dealership that is looking for an energetic and hardworking individual to begin their career with a well-established company. They are to have a working knowledge of normal business operations in an auto dealership but all training will be done on site.

This is a full time position with benefits. The positions include processing all tech parts orders in a timely manner, assist our wholesale parts department when needed. This individual will also require working our retail sales parts counter. This job requires you to cashier COD customers and balance a nightly deposit on a needed basis.

This position is Monday –Friday with some Saturday’s required.

Mercedes-Benz of Alexandria is a high line dealership that has had continual growth over the past 5 years. Our dealership is a family owned dealership that is well capitalized. Looking to get an individual who will have our same values to move our company to the next level in technology and innovation. This person must have a strong personality to achieve the dealership overall goal.

Responsibilities

· Process parts tickets

· Retrieve parts from multi-level storage locations

· CDK Experience is preferred

· Demonstrate advance knowledge of Excel, Word, Computer knowledge

· Strong Communication Skills