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Automotive Operations Jobs in Virginia (NOW HIRING)

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Automotive Operations information

What is automotive operations?

Automotive operations refer to the processes and activities involved in running businesses within the automotive industry, such as car dealerships, repair shops, manufacturing plants, and auto part suppliers. These operations can include inventory management, sales, service and repair, logistics, customer relations, and compliance with industry regulations. The main goal is to efficiently manage resources, streamline processes, and deliver quality products and services to customers. Professionals in automotive operations work to ensure smooth day-to-day functioning, improve profitability, and maintain high standards of customer satisfaction.

What are the key skills and qualifications needed to thrive in automotive operations?

To excel in Automotive Operations, you need strong analytical abilities, understanding of automotive systems, and relevant experience or a degree in automotive technology, business, or supply chain management. Familiarity with dealership management systems (DMS), inventory tracking software, and industry certifications like ASE can be highly valuable. Excellent communication, problem-solving, and organizational skills help you coordinate teams and ensure smooth workflow. These competencies are crucial for maintaining operational efficiency, customer satisfaction, and profitability within automotive businesses.

What are some common challenges faced in automotive operations, and how can new hires successfully navigate them?

In Automotive Operations, professionals often encounter challenges such as managing tight production schedules, coordinating with multiple departments, and ensuring compliance with safety and quality standards. New hires can navigate these challenges by developing strong organizational skills, proactively communicating with team members, and staying adaptable to changing priorities. Regular collaboration with colleagues in production, logistics, and quality assurance is essential for smooth operations, and seeking mentorship from experienced team members can accelerate learning and professional growth.

What is the difference between Automotive Operations vs Automotive Service Advisor?

AspectAutomotive OperationsAutomotive Service Advisor
Primary RoleOversees dealership or service center processes, manages staff, and ensures operational efficiencyActs as the liaison between customers and technicians, explaining repairs and estimating costs
Required CredentialsTypically requires automotive service certifications, management experience, or dealership trainingRequires automotive knowledge, customer service skills, and often certifications like ASE
Work EnvironmentOffice and dealership management settingCustomer-facing, service department environment
Industry UsageUsed in dealership management, service centers, and automotive businessesCommonly found in service departments of dealerships and repair shops

Automotive Operations focuses on managing dealership or service center functions, while Automotive Service Advisors primarily handle customer interactions and service explanations. Both roles require automotive knowledge and certifications but differ in responsibilities and work environment.

What cities in Virginia are hiring for Automotive Operations jobs?

Cities in Virginia with the most Automotive Operations job openings:

Automotive Operations jobs near you
Infographic showing various Automotive Operations job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Automotive Services Vendor Manager

American Automobile Association (AAA)

Virginia Beach, VA

$62K - $83K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New

AAA The Auto Club Group rating

7.4

Company rating: 7.4 out of 10

Based on 283 frontline employees who took The Breakroom Quiz

235th of 315 rated insurance

Job description

Automotive Services Vendor Manager

The Automotive Services Vendor Manager oversees an assigned multi-state territory, developing and maintaining relationships with automotive repair facilities participating in AAA's Approved Auto Repair (AAR) program. This role ensures compliance with AAA standards, conducts facility inspections, supports business growth, resolves member service concerns, and provides consulting, training, and operational guidance to repair partners.

Key Responsibilities

  • Conduct bi-monthly and annual inspections of AAR facilities to ensure compliance with AAA standards and contractual requirements.

  • Build and maintain strong partnerships with repair facility owners, managers, and staff.

  • Expand and manage the AAR network in designated markets while monitoring performance and compliance metrics.

  • Investigate and resolve member concerns involving vehicle diagnosis, repair quality, costs, and service experiences.

  • Support implementation of AAR programs, value-added services, and portal training for participating facilities.

  • Consult on marketing and co-branding initiatives to maximize facility visibility and adherence to AAA brand standards.

  • Evaluate prospective repair facilities and recommend approval or denial for AAR participation.

  • Monitor customer satisfaction, address compliance issues, and support continuous improvement efforts.

  • Lead community outreach events, vehicle maintenance education programs, and member engagement initiatives.

  • Exercise sound judgment when resolving disputes and managing complex service quality concerns.

Qualifications

  • Bachelor's degree or equivalent combination of education and experience.

  • 4-6 years of automotive service, repair, or automotive operations experience.

  • Strong knowledge of automotive systems, diagnostics, repair processes, and industry standards.

  • Excellent written, verbal, and relationship-building skills.

  • Proficiency with Microsoft Office (Outlook, Word, Excel).

  • Valid driver's license with acceptable driving record and required insurance.

  • ASE Advanced Engine Performance Specialist (L1) certification preferred.

Why Join Us? This role offers the opportunity to partner with industry-leading repair facilities, improve member experiences, and influence the quality and performance of a nationally recognized automotive repair network. Extensive travel throughout a multi-state territory is required.

The starting pay range for this position is:

$62,800.00 - $83,500.00

Additionally, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.

,

Remarkable benefits:

Health coverage for medical, dental, vision

401(K) saving plans with company match AND Pension

Tuition assistance

Floating holidays and PTO for community volunteer programs

Paid parental leave

Wellness programs

Employee discounts (membership, insurance,

travel, entertainment, services and more!)

Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."

AAA is an Equal Opportunity Employer

Our organization participates in E-Verify

What AAA The Auto Club Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

American Automobile Association logo

About American Automobile Association

Sourced by ZipRecruiter

The American Automobile Association (AAA), headquartered in Heathrow, Florida, USA, is a reputable force in the automotive and insurance industry. Originating in 1902, it began as a coalition of motor clubs with the common goal of providing better roads and travel conditions for motorists. Today, AAA is a comprehensive, multifaceted organization that offers a range of services, including roadside assistance, auto repair services, travel agency services, and diverse insurance products - Auto, Home, Life and more. A significant principle for AAA is to continuously deliver value to their 61 million members through safety, security and peace of mind. The company's mission and core values focus on championing its members' rights and interests, advocating innovation, integrity, teamwork and respect.

Industry

Non-profits

Company size

10,000+ Employees

Headquarters location

Heathrow, FL, US

Year founded

1902

Social media

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