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Automotive Fixed Operations Director Jobs in Duncan, SC

Car Guys

Automotive Service Writer

Spartanburg, SC · On-site

$109K/yr

... Fixed Operations roles - Ongoing training in service sales and customer experience WHY WORK WITH CARGUYS INC. - Access to top automotive service advisor and service writer jobs - Personalized job ...

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All JobsAutomotive Fixed Operations JobsAutomotive Fixed Operations Director JobsAutomotive Fixed Operations Director Jobs in Duncan, SC

Automotive Fixed Operations Director information

See Duncan, SC salary details

$31.4K

$99.3K

$165.5K

How much do automotive fixed operations director jobs pay per year?

As of Aug 21, 2026, the average yearly pay for automotive fixed operations director in Duncan, SC is $99,297.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,600.00 and $125,000.00 per year, depending on experience, location, and employer.

What is an automotive fixed operations director?

An Automotive Fixed Operations Director oversees the service, parts, and body shop departments within a dealership. Their main responsibilities include managing staff, ensuring customer satisfaction, optimizing department profitability, and implementing processes for efficient vehicle repair and maintenance operations. They also monitor key performance metrics, handle budgeting, and work closely with other dealership leaders to drive business growth. This role is crucial for maintaining high service standards and ensuring repeat business from customers.

What are some common challenges an automotive fixed operations director faces in managing service and parts departments?

A key challenge for Automotive Fixed Operations Directors is balancing customer satisfaction with departmental profitability. They often need to address issues such as managing high service volume efficiently, reducing technician turnover, and ensuring parts inventory aligns with service demand. Directors also work closely with service advisors, technicians, and parts managers to streamline workflow and improve communication. Adapting to evolving automotive technology and maintaining compliance with manufacturer standards are essential for sustained success in this role.

What are the key skills and qualifications needed to thrive as an automotive fixed operations director, and why are they important?

To thrive as an Automotive Fixed Operations Director, you need comprehensive knowledge of dealership service, parts, and collision center operations, often supported by significant management experience in automotive service departments. Familiarity with dealership management systems (DMS), service scheduling software, and industry certifications like ASE or OEM-specific credentials is typically required. Leadership, customer service orientation, and strong problem-solving skills help drive team performance and customer satisfaction. These competencies are crucial for maximizing operational efficiency, profitability, and customer loyalty in a competitive automotive environment.

What is the difference between Automotive Fixed Operations Director vs Service Manager?

AspectAutomotive Fixed Operations DirectorService Manager
ResponsibilitiesOversees all fixed operations including service, parts, and body shop; develops strategies for profitability and customer satisfactionManages daily service department operations; ensures customer satisfaction and team performance
Required CredentialsExperience in dealership operations, often with certifications like ASE Master Technician or Service ConsultantTechnical background with ASE certifications; leadership skills
Work EnvironmentExecutive-level, strategic planning, cross-department collaborationOperational, customer-facing, team management
Industry UsageCommon in large dealerships and corporate settingsFound in dealerships of all sizes, more hands-on

The Automotive Fixed Operations Director focuses on strategic oversight and profitability of all fixed operations, while the Service Manager handles daily department management. Both roles require technical knowledge and leadership, but the director operates at a higher strategic level within the dealership.

What job categories do people searching Automotive Fixed Operations Director jobs in Duncan, SC look for?

The top searched job categories for Automotive Fixed Operations Director jobs in Duncan, SC are:

What cities near Duncan, SC are hiring for Automotive Fixed Operations Director jobs?

Cities near Duncan, SC with the most Automotive Fixed Operations Director job openings:

Automotive Fixed Operations Director jobs near you
Infographic showing various Automotive Fixed Operations Director job openings in Duncan, SC as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $99,297 per year, or $47.7 per hour.

Automotive Operations Coordinator

Dent Wizard

Greenville, SC

$25 - $28/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago

Dent Wizard rating

7.4

Company rating: 7.4 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

132nd of 371 rated vehicle maintenance

Job description

For a quick application text APPLY1 to 82174

About Dent Wizard

Dent Wizard is the nation's undisputed leader in automotive reconditioning services and vehicle protection products - and our success is the result of the great people who serve our customers. We're stable, growing and have a strong business model, with opportunities in 43 states, 2.5 million vehicles repaired every year and more than 3,000 highly skilled employees. Help us reach new heights and receive the respect, rewards and recognition you deserve.

Fixed Operations Coordinator Job Description

Reporting to a District Manager/Area Manager/Market Manager/Fixed Operations Manager a Fixed Operations Coordinator advances the administrative processes necessary to deliver exceptional services to customers and employees at a limited number ofworksitesandfacilitatesthe flowof customer vehicles through the repairprocess.

Essential Duties & Responsibilities

Leadership

Works with AM/DM/ROD/RVP toensure staffing levels meet existing and upcoming new business needs

Hires new Technicians and coordinates the smooth transition through orientation into regular service

Shares methods, aids, and techniques to enhance Technician performance

Proactively addresses performance deficiencies and takes steps to correct

Writes development plans when necessary

Administrative

Delivers superior administrative services to customers and employees within establishedtimeframes

Leads the implementation of high-quality administrative and organizational processes

Prioritizes, logs, and tracks operational workflow for use by all shop(s) employees

Manages billing and invoicing

Develops andmaintainspositive and productive relationships with customers

Answers customer inquiries, resolves issues, communicates repair statuses,maintainssupply inventory, controls quality

Submits timesheets, responds to information requests,maintainsworklogsand provides updates on work-in-progress

Coordinates repair estimates

Performs ADAS Scans

Creates reports, responds to information requests

Completes general administrative activities including answering phones, fax, data entry, ordering supplies,etc

Reinforces Company expectationsregardingprofessionalismie. customer service, quality, dress code

May act as direct supervisor in the absence of a Fixed Operations Manager

Maintains confidentiality

Other duties as assigned

Required Qualifications

Experience in an administrative support role

Ability to prioritize assignments from multiple managers

Proficiencywith iOS and Windows including MS Office (Word,ExcelandPowerPoint)

Credible and persuasive communication style

Self-motivated with the ability to complete assignments autonomously

Preferred Qualifications

Working knowledge of NetSuite and Adobe

The compensation offered for this position will depend on qualifications, experience, and geographic location.

The starting compensation is expected to be:

$25.00ph-$28.00/Hour

We offer a competitive & comprehensive benefit package including: paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution). For more information on our benefit offerings, please visit our Dealer Tire Family of Companies Benefits Highlights Booklet.

EOE Statement: Dent Wizard is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities.

*ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact Dent Wizard's Human Resources Department to discuss your specific needs. Please feel free to contact us at recruiting@dentwizard.com.

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