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Automotive Counter Professional Jobs in Springfield, VA

Parts Counter

Marlow Heights, MD · On-site

$17.50 - $22.75/hr

The Parts Counter Representative will assist customers and service technicians by providing ... Opportunities for professional development and growth Ourisman Automotive Group is an equal ...

Parts Counter

Woodbridge, VA · On-site

$45K - $55K/yr

The Parts Counter Representative will assist customers and service technicians by providing ... professional development and growthOurisman Automotive Group is an equal opportunity employer. We ...

As an Automotive Parts Counter Clerk at Koons Woodbridge Buick GMC , you will have the opportunity ... Excellent communication and customer service skills, and able to maintain a professional image and ...

As an Automotive Parts Counter Clerk at Koons Woodbridge Buick GMC , you will have the opportunity ... Excellent communication and customer service skills, and able to maintain a professional image and ...

Parts Counter

Marlow Heights, MD · On-site

$17.50 - $22.75/hr

The Parts Counter Representative will assist customers and service technicians by providing ... Opportunities for professional development and growth Ourisman Automotive Group is an equal ...

Parts Counter

Marlow Heights, MD · On-site

$40K - $60K/yr

The Parts Counter Representative will assist customers and service technicians by providing ... Opportunities for professional development and growth Ourisman Automotive Group is an equal ...

You are willing to learn all things automotive if you don't have the background in automotive parts ... Employee stock purchase plan, tuition reimbursement, professional development opportunities, and ...

You are willing to learn all things automotive if you don't have the background in automotive parts ... Employee stock purchase plan, tuition reimbursement, professional development opportunities, and ...

... the counter, through the shop, on the phone, and/or online. This is a unique opportunity for ... Be friendly, professional and efficient when working with customers and co-workers * Provide the ...

... the counter, through the shop, on the phone, and/or online. This is a unique opportunity for ... Be friendly, professional and efficient when working with customers and co-workers * Provide the ...

Showing results 21-40

Automotive Counter Professional information

See Springfield, VA salary details

$13

$16

$19

How much do automotive counter professional jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for automotive counter professional in Springfield, VA is $16.94, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $17.07 per hour, depending on experience, location, and employer.

What is an automotive counter professional?

An Automotive Counter Professional is a specialist who assists customers in automotive parts stores, garages, or dealerships by identifying, locating, and selling the appropriate vehicle parts and accessories. They provide expert advice, answer technical questions, and ensure customers get the correct parts for their vehicles. This role requires strong automotive knowledge, customer service skills, and the ability to use inventory management systems. Automotive Counter Professionals often interact with both retail customers and professional mechanics, playing a key role in the automotive supply chain.

What are the key skills and qualifications needed to thrive as an automotive counter professional?

To thrive as an Automotive Counter Professional, you need strong automotive parts knowledge, customer service expertise, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, parts catalog software, and inventory management tools is essential. Excellent communication, problem-solving abilities, and attention to detail are standout soft skills in this role. These skills and qualities ensure accurate parts identification, efficient transactions, and high customer satisfaction in a fast-paced retail or service environment.

What are some common challenges faced by automotive counter professionals, and how can they be effectively managed?

Automotive Counter Professionals often face challenges such as handling a high volume of customer requests during peak hours, accurately identifying and sourcing the correct parts, and keeping up with constantly updating product catalogs. To effectively manage these challenges, it’s important to stay organized, leverage inventory management systems, and maintain open communication with both customers and the service team. Additionally, ongoing product training and building strong relationships with suppliers can help ensure quick and accurate service, making the job smoother and more rewarding.

What is the difference between Automotive Counter Professional vs Automotive Parts Specialist?

AspectAutomotive Counter ProfessionalAutomotive Parts Specialist
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications optional
Work EnvironmentRetail auto parts store, customer service focusAuto parts store, inventory management
Employer & IndustryAuto parts retailers, service centersAuto parts suppliers, repair shops
Search & Comparison IntentCustomer service, sales, parts orderingInventory, product knowledge, parts sales

Automotive Counter Professionals primarily focus on assisting customers, taking orders, and providing product information in retail settings. Automotive Parts Specialists often have a deeper product knowledge, handling inventory and technical details. While both roles involve customer interaction and parts knowledge, the Counter Professional emphasizes sales and service, whereas the Parts Specialist emphasizes technical expertise and inventory management.

What job categories do people searching Automotive Counter Professional jobs in Springfield, VA look for?

The top searched job categories for Automotive Counter Professional jobs in Springfield, VA are:

What cities near Springfield, VA are hiring for Automotive Counter Professional jobs?

Cities near Springfield, VA with the most Automotive Counter Professional job openings:

Infographic showing various Automotive Counter Professional job openings in Springfield, VA as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 25% Part Time, and 5% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $35,228 per year, or $16.9 per hour.

$10K - $40K/mo

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago


Job description

Ourisman, Trusted Tradition
Here's to those who think differently. The ones who think that a car dealership's first priority should be the guest. Such a candid idea could only come from Ourisman. Because we're forward thinking, just like the communities we serve. Individuals who won't be constrained by how things "have always been done", but instead strive to do things "how they could be done" and "how they should be done." It is a philosophy we have infused into every fabric of our dealerships, from the bottom up, in every department, and in every Ourisman team member. Changing the way we all think about car buying is just the beginning.
Role Summary
Ourisman Automotive Group is seeking an enthusiastic and knowledgeable Parts Counter Representative to join our team. The Parts Counter Representative will assist customers and service technicians by providing accurate information and sourcing the necessary parts efficiently.
More about the role
  • Assist customers at the parts counter by identifying their needs, answering questions, and providing expert advice on parts and accessories.
  • Process parts orders accurately and efficiently, ensuring all necessary information is captured and communicated clearly.
  • Assist in maintaining accurate inventory levels by receiving, stocking, and organizing parts shipments.
  • Collaborate with the sales and service departments to provide parts support and ensure timely completion of vehicle repairs and maintenance.
  • Stay informed about new products, features, and services offered by the dealership and manufacturers.
  • Communicate with suppliers to order special parts, verify availability, and resolve any discrepancies.
  • Maintain accurate records of parts sales, orders, and returns, ensuring proper documentation and reporting.
  • Deliver exceptional customer service by resolving issues, addressing concerns, and building lasting relationships with customers.

What we look for
  • Previous experience in a parts department or automotive environment is preferred.
  • Strong communication and interpersonal skills, with the ability to interact professionally with customers and team members.
  • Familiarity with parts catalog systems and inventory management software.
  • Excellent customer service skills, with a commitment to meeting customer needs and exceeding expectations.
  • Strong organizational and multitasking abilities, with attention to detail and accuracy.
  • Ability to troubleshoot and resolve issues efficiently and effectively.

Benefits
  • Health, dental, and vision insurance
  • Life insurance options
  • Short-term and Long-term disability insurance
  • 401(k) plan with company match
  • Paid time off and holiday leave
  • Opportunities for professional development and growth

Ourisman Automotive Group is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Should you require accommodation during the interview process, please advise the hiring manager when contacted for an interview.