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Automotive Associate Jobs in Calgary, AB (NOW HIRING)

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Automotive Associate information

What is an automotive associate?

Automotive Associates are professionals who assist customers in automotive dealerships or service centers. Their responsibilities typically include greeting customers, providing information about vehicles or services, assisting with paperwork, and sometimes supporting the sales or service process. They play a key role in ensuring customer satisfaction and smooth dealership operations. Automotive Associates may also help with test drives, vehicle delivery, and maintaining showroom appearance.

What are the key skills and qualifications needed to thrive as an automotive associate, and why are they important?

To thrive as an Automotive Associate, you need a solid understanding of automotive systems, basic mechanical aptitude, and often a high school diploma or equivalent. Familiarity with diagnostic tools, point-of-sale (POS) systems, and manufacturer software is typically required. Excellent customer service, communication skills, and attention to detail help set top performers apart in this role. These skills ensure efficient service, accurate problem-solving, and positive customer experiences, which are crucial for business success and customer loyalty.

What are some common challenges automotive associates face when working with customers, and how can they overcome them?

Automotive Associates often encounter challenges such as addressing diverse customer needs, managing high volumes during peak hours, and explaining complex vehicle features in simple terms. To overcome these, it’s helpful to develop strong communication skills, stay updated on the latest automotive technologies, and remain patient and attentive to each customer’s concerns. Collaborating with service technicians and sales teams can also ensure customers receive accurate information and a positive experience throughout their visit.

What is the difference between Automotive Associate vs Automotive Technician?

AspectAutomotive AssociateAutomotive Technician
CredentialsHigh school diploma, basic automotive knowledgeASE certification, technical training
Work EnvironmentSales floor, customer service, parts departmentGarage, repair shop, diagnostic work
Employer & Industry UsageCar dealerships, auto retailersRepair shops, service centers
Common Search & ComparisonCustomer service, sales supportRepair, diagnostics, maintenance

Automotive Associates typically focus on customer service, sales support, and parts assistance within dealerships or retail environments. Automotive Technicians perform hands-on repairs, diagnostics, and maintenance tasks. While both roles require automotive knowledge, Technicians usually have specialized certifications and technical training, making them more involved in vehicle repair processes.

What are the most commonly searched types of Automotive jobs in Calgary, AB?

The most popular types of Automotive jobs in Calgary, AB are:

Automotive Associate jobs near you

Automotive Red Seal Journeyman Technician

Kaizen Automotive Group

Okotoks, AB • On-site

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 9 days ago

Job description

Rev Up Your Career at Okotoks GM in Okotoks, Alberta!

Join a team where progress isn’t just a goal, it’s the culture we live and breathe. As part of a family-owned and operated automotive group, Okotoks GM embraces Kaizen —‘continuous improvement’— as the driving force behind how we operate. We are always evolving to deliver an exceptional experience for our customers, strengthen opportunities for our employees, and support the communities in which we work.

At Okotoks GM, you’ll step into a fastpaced, forwardthinking environment where your ideas matter, your growth is prioritized, and your work fuels a culture of excellence. If you're passionate, driven, and ready to accelerate your career, this is the place for you.

Start your engine - your next great opportunity begins here!

As part of the Kaizen Automotive Group, Okotoks GM is proud to be able to empower our associates with a supportive workplace and access to the benefits they need along their professional journey to feel happy, healthy and valued. FullTime employees enjoy a robust benefits package, including:

• Competitive Compensation
• Dental & Extended Health Coverage
• Company Pension
• Paid Time Off
• Life & Disability Insurance
• Employee & Family Assistance Programs
• Vehicle Purchase & Service Discounts
• Paid Professional Development
• CompanyWide Appreciation Events
• And SO MUCH MORE!


Position Summary 


The Automotive Red Seal Journeyman Technician is responsible for performing high-quality diagnosis, maintenance, and repair work on customer vehicles in accordance with OEM standards. This role requires advanced technical expertise, strong attention to detail, and a commitment to delivering exceptional workmanship. The Technician works closely with the Service Advisor and Service Management teams to ensure accurate communication, efficient workflow, and a superior customer experience.


Key Responsibilities 

  • Perform advanced diagnostics, repairs, and maintenance on vehicles following OEM guidelines and safety standards.
  • Conduct inspections, identify repair needs, and provide accurate documentation for repair orders. 
  • Diagnose complex mechanical, electrical, and electronic issues using OEM approved equipment and tools. 
  • Complete warranty repairs in accordance with OEM requirements and documentation standards. 
  • Collaborate with Service Advisors to communicate repair needs, timelines, and technical findings.
  • Road test vehicles as necessary to verify concerns and confirm successful repairs. 
  • Maintain a clean, safe, and well-organized work area in compliance with dealership and manufacturer standards. 
  • Participate in ongoing OEM training, certification programs, and professional development.
  • Follow all dealership processes, including proper parts handling, workflow procedures, and safety protocols. 
  • Mentor apprentices or junior technicians as assigned by the Service Manager or Shop Foreman.
  • All other duties as assigned by leadership.

Qualifications 

  • Red Seal Certified Automotive Service Technician (or equivalent provincial certification).
  • Strong diagnostic and repair skills with experience in electrical, mechanical, and electronic systems.
  • Previous dealership experience or familiarity with OEM repair systems preferred. 
  • Ability to use OEM diagnostic tools, scan equipment, and modern repair technologies.
  • Excellent problem-solving skills with a high degree of accuracy and attention to detail.
  • Strong communication skills and ability to work effectively within a team. 
  • Commitment to safety, quality workmanship, and continuous improvement.
  • Valid driver’s license and clean driving record required. 
  • Additional OEM specific certifications are an asset.  

Key Words: Journey Man, RedSeal, Master Tech, Licensed, Mechanic, Drivability, Diesel, EV, Tranmission, Suspension, Shop Foreman, Lead Technician, Auto Tech

INDCFO


CAD $42.00 - CAD $45.00 /Hr.

Apply