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Automation Program Manager Jobs in Arizona (NOW HIRING)

Software Automation Engineer Procom is a leading provider of professional IT services and staffing ... Program management skills to coordinate, influence, drive results in matrix organization * Prefer ...

Senior Project Manager, Automation

Phoenix, AZ · On-site

$94K - $123K/yr

The Sr. Project Manager, Automation has accountability for leading efforts in the planning and ... Employee Assistance Program (EAP) for emotional wellbeing and work-life support * Company-paid life ...

Analyze new products and programs and provide guidance to leverage our automation strengths ... Strong project management skills to coordinate multiple automation projects and vendor integrations

Collaborate closely with Java developers, Mainframe engineers, product managers, and project ... We transform engineering teams, modernize technology, and deliver complex programs with a product ...

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Automation Program Manager information

What is the difference between Automation Program Manager vs Automation Engineer?

AspectAutomation Program ManagerAutomation Engineer
CredentialsBachelor's degree in engineering, project management certifications (PMP), relevant experienceBachelor's or master's in engineering, computer science, or related field; certifications like ISTQB or automation tools certifications
Work EnvironmentOversees multiple projects, manages teams, coordinates with stakeholders in corporate or industrial settingsDesigns, develops, and tests automation solutions, often working in labs or on-site technical environments
Employer & Industry UsageUsed in manufacturing, IT, and industrial sectors for overseeing automation initiativesCommonly employed in software, manufacturing, and robotics industries for technical automation tasks

The Automation Program Manager focuses on managing automation projects, coordinating teams, and aligning automation strategies with business goals. In contrast, the Automation Engineer is hands-on, developing and implementing automation solutions. Both roles require technical knowledge, but their responsibilities and work environments differ significantly.

What job categories do people searching Automation Program Manager jobs in Arizona look for? The top searched job categories for Automation Program Manager jobs in Arizona are:
What cities in Arizona are hiring for Automation Program Manager jobs? Cities in Arizona with the most Automation Program Manager job openings:

Voice of Customer Program Manager

Globe Telecom, Inc.

Globe, AZ

Full-time

Posted 14 days ago


Job description

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description The Data Modeling, AI Automation & Insights Specialist powers the analytical backbone of the Governance & Insights team. This role automates the reporting pipeline, builds predictive CX models, and applies AI and NLP to transform raw data from surveys, operations, frontliner feedback, and process signals into decision-ready insights for all Globe brands and territories.

DUTIES AND RESPONSIBILITIES:

1. Automated Reporting Pipeline

Design and maintain an end-to-end automated pipeline for monthly VOX decks - from data ingestion and transformation to chart

generation and AI-drafted narrative, targeting 70%+ manual effort reduction.

2. Predictive NPS & Churn Modeling

Build and continuously improve predictive models for NPS and churn risk per brand, territory, and episode using survey, CRM, billing,

and network operational data as features.

3. Multi-Source Data Integration

Architect and maintain data connectors integrating survey platforms, CRM, FSM ticketing, billing systems, and network ops data into

a unified VOC data warehouse or lakehouse.

4. NLP & Verbatim Text Analytics

Apply NLP techniques (sentiment analysis, topic modeling, clustering) to open-ended survey responses and social listening data to

surface recurring themes, early warning signals, and root-cause patterns.

5. Self-Serve Insights Infrastructure

Build and maintain interactive dashboards and self-serve portals (Power BI / Tableau / Looker) enabling VOX Champions to explore

Brand, Territory, and Episode NPS without G&I intervention.

6. Data Governance & Quality

Establish data quality standards, anomaly detection, and audit trails for all VOC data pipelines; ensure consistency in KPI definitions

across all brands and reporting cycles.

Equal Opportunity Employer
Globe's hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.
Globe's Diversity, Equity and Inclusion Policy Commitment can be accessed here

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.