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Automation Associate Jobs in Maryland (NOW HIRING)

XPERTECHS

Automation Associate

Columbia, MD

Support AI and Automation projects post-deployment, acting as first level response. * Scoping, implementation and support of small scale AI/Automation projects. * Support AI-related projects ...

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Automation Associate information

What is an automation associate?

Automation Associates are professionals who support the implementation, maintenance, and improvement of automated systems within an organization. They typically work with software tools, robotics, or process automation solutions to streamline workflows, reduce manual labor, and increase efficiency. Their responsibilities can include testing automation systems, troubleshooting issues, documenting processes, and collaborating with other team members to optimize operations. Automation Associates often work in industries such as manufacturing, IT, finance, and logistics, where automation can drive significant productivity gains.

What are the key skills and qualifications needed to thrive as an automation associate?

To thrive as an Automation Associate, you need a solid foundation in process automation concepts, scripting or programming languages (such as Python or VBA), and a relevant degree in engineering, computer science, or a related field. Familiarity with automation tools like UiPath, Blue Prism, or Automation Anywhere, as well as experience with workflow management and testing frameworks, is typically required. Strong problem-solving skills, attention to detail, and effective communication set standout candidates apart. These competencies enable you to design efficient automated solutions, minimize errors, and collaborate effectively with cross-functional teams.

What are some common challenges automation associates face when implementing new automation solutions?

Automation Associates often encounter challenges such as integrating new automation tools with legacy systems, ensuring minimal disruption to existing workflows, and addressing resistance to change from team members. Effective communication and collaboration with IT, operations, and end-users are essential to identify process requirements and troubleshoot issues quickly. Staying proactive about learning new technologies and best practices can also help overcome these challenges and contribute to successful automation initiatives.

What is the difference between Automation Associate vs Process Technician?

AspectAutomation AssociateProcess Technician
Required CredentialsAssociate degree in engineering, automation, or related field; certifications in PLC or automation systemsHigh school diploma or technical certification; some roles may require an associate degree
Work EnvironmentManufacturing plants, automation labs, industrial settingsManufacturing floors, production lines, industrial facilities
Employer & Industry UsageManufacturing, automation companies, industrial sectorsManufacturing, process industries, production facilities
Common Search & Comparison IntentUnderstanding automation roles, career paths in automationUnderstanding process roles, technical troubleshooting

The Automation Associate and Process Technician roles often overlap in manufacturing environments, but Automation Associates focus more on automation systems, programming, and system integration, while Process Technicians handle day-to-day process operations and troubleshooting. Both roles require technical skills and industry experience, but Automation Associates typically have more specialized training in automation technology.

What are the most commonly searched types of Automation jobs in Maryland?

The most popular types of Automation jobs in Maryland are:

What job categories do people searching Automation Associate jobs in Maryland look for?

The top searched job categories for Automation Associate jobs in Maryland are:

What cities in Maryland are hiring for Automation Associate jobs?

Cities in Maryland with the most Automation Associate job openings:

Automation Associate jobs near you
Infographic showing various Automation Associate job openings in Maryland as of August 2026, with employment types broken down into 58% Full Time, and 42% Part Time. Highlights an 60% In-person, and 40% Remote job distribution.

Automation Associate

XPERTECHS

Columbia, MD

Full-time

Re-posted 29 days ago

Job description

Description


This role is an entry level position aimed at a blend of AI-focused project work, systems analysis, and consultation, helping leverage emerging technologies to optimize performance, drive automation, and improve outcomes. This role includes triage and remediation of solutions, as well as administration of basic and intermediate system features according to technical competence and training.  You'll work closely with senior management, technical teams, other stakeholders, and clients to deliver smart, scalable solutions that align with business goals. Key Responsibilities:

  • Provide first level triage, response and remediation of tickets on the AI/Automation board(s)
  • Support AI and Automation projects post-deployment, acting as first level response.
  • Scoping, implementation and support of small scale AI/Automation projects.
  • Support AI-related projects including data analysis, automation solutions, machine learning integrations, and AI tool deployments.
  • Evaluate business processes and systems to identify areas for AI enhancement or efficiency improvements.
  • Collaborate with clients and internal teams to gather requirements and translate them into technical solutions.
  • Coordinate with vendors and third-party providers for AI platforms, APIs, and integrations.
  • Stay current on AI trends and recommend innovative solutions that align with client needs.
  • Administration of client portal (CloudRadial) including research, development, and integration of features across all facets of the business
  • Develop and update knowledgebase for main Microsoft delivery platforms - Copilot Studio, Azure AI Foundry, Power Platform, SharePoint, etc.
  • Basic administration of third-party AI/Automation tools such as Pia, Krista, etc.

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Requirements


  • Basic understanding of AI technologies such as machine learning, natural language processing, and automation tools (e.g., Power Automate, Azure Cognitive Services, OpenAI APIs).
  • Strong analytical and problem-solving skills.
  • Conceptual experience with data modeling, process mapping, and business analysis techniques.
  • Familiarity with cloud environments (Azure, AWS, etc.).
  • Excellent communication skills-able to translate technical detail into client-friendly language.
  • Ability to work across teams, including technical and non-technical.
  • Up to 2 years of experience in a technical analyst, systems analyst, or AI project role-preferably within an MSP, or recent education equivalent.

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