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Auto Service Writer Jobs in New York (NOW HIRING)

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Auto Body Estimator

New Brunswick, NJ · On-site

$20 - $25/hr

... service, we want you on our team. Key Responsibilities * Greet and Consult: Welcome customers ... Write Accurate Estimates: Conduct detailed inspections of damaged vehicles and use estimating ...

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Auto Body Estimator

Perth Amboy, NJ · On-site

$20 - $25/hr

... service, we want you on our team. Key Responsibilities * Greet and Consult: Welcome customers ... Write Accurate Estimates: Conduct detailed inspections of damaged vehicles and use estimating ...

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Auto Body Estimator

New Brunswick, NJ · On-site

$20 - $25/hr

... service, we want you on our team. Key Responsibilities * Greet and Consult: Welcome customers ... Write Accurate Estimates: Conduct detailed inspections of damaged vehicles and use estimating ...

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Auto Body Estimator

Perth Amboy, NJ · On-site

$20 - $25/hr

... service, we want you on our team. Key Responsibilities * Greet and Consult: Welcome customers ... Write Accurate Estimates: Conduct detailed inspections of damaged vehicles and use estimating ...

Be Seen First

Auto Body Estimator

Edison, NJ · On-site

$20 - $25/hr

... service, we want you on our team. Key Responsibilities * Greet and Consult: Welcome customers ... Write Accurate Estimates: Conduct detailed inspections of damaged vehicles and use estimating ...

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Auto Body Estimator

Edison, NJ · On-site

$20 - $25/hr

... service, we want you on our team. Key Responsibilities * Greet and Consult: Welcome customers ... Write Accurate Estimates: Conduct detailed inspections of damaged vehicles and use estimating ...

Service Center Irvington JOB SUMMARY Caliber Collision has an immediate job opening for an Auto ... Be able to understand instructions - written and verbal * Can prioritize competing tasks and adapt ...

Auto Detailer

Bloomfield, NJ · On-site

$18 - $22/hr

Service Center Bloomfield NJ JOB SUMMARY Caliber Collision has an immediate job opening for an Auto ... Be able to understand instructions - written and verbal * Can prioritize competing tasks and adapt ...

Showing results 21-40

Auto Service Writer information

See New York salary details

$13

$26

$43

How much do auto service writer jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for auto service writer in New York is $26.41, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $31.54 per hour, depending on experience, location, and employer.

What is an auto service writer?

Auto Service Writers, also known as Service Advisors, act as the link between customers and automotive technicians at repair shops or dealerships. They listen to customer concerns about their vehicles, document the issues, and communicate repair needs to the mechanics. Service Writers also prepare estimates, explain recommended repairs, and keep customers informed about the status of their vehicles. Their role is essential for ensuring clear communication and a smooth service experience for both customers and technicians.

How does an auto service writer typically collaborate with technicians and customers during a service appointment?

An Auto Service Writer acts as the liaison between customers and the service team, ensuring clear communication about vehicle issues and repairs. During a service appointment, the Service Writer gathers detailed information from the customer, translates it into work orders for technicians, and keeps the customer updated on progress and costs. They often need to balance customer expectations with the realities of shop schedules and technical findings. Effective collaboration involves regular check-ins with technicians to clarify diagnostics and relay updates or recommendations to the customer in a timely, professional manner.

What are the key skills and qualifications needed to thrive as an auto service writer, and why are they important?

To thrive as an Auto Service Writer, you need strong automotive knowledge, customer service skills, and typically a high school diploma or equivalent. Familiarity with shop management software, repair order systems, and estimating tools is often required. Exceptional communication, attention to detail, and problem-solving abilities help you effectively bridge the gap between customers and technicians. These skills are vital for ensuring accurate service recommendations, customer satisfaction, and efficient workflow in an automotive service environment.

What is the difference between Auto Service Writer vs Auto Service Advisor?

AspectAuto Service WriterAuto Service Advisor
CredentialsTypically no formal certifications required, but knowledge of automotive services helpsOften requires automotive knowledge and customer service skills, certifications are a plus
Work EnvironmentFront desk, customer service area in auto repair shops or dealershipsCustomer-facing role in auto repair shops or dealerships, similar environment
Primary ResponsibilitiesWriting repair orders, communicating customer concerns to techniciansExplaining repairs to customers, recommending services, and selling maintenance plans

Both roles involve customer interaction and understanding automotive services, but the Auto Service Writer primarily focuses on documenting repairs and communicating with technicians, while the Auto Service Advisor emphasizes explaining repairs to customers and selling services. They often work side-by-side in auto repair environments, with overlapping skills but different primary functions.

How do auto service writers get paid?

Auto service writers typically earn a combination of base salary and commissions or bonuses based on sales and service performance. They may also receive benefits such as health insurance and paid time off, and their pay can vary depending on experience, location, and the dealership or shop they work for.

What are popular job titles related to Auto Service Writer jobs in New York?

For Auto Service Writer jobs in New York, the most frequently searched job titles are:

Infographic showing various Auto Service Writer job openings in New York as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution, with an average salary of $54,935 per year, or $26.4 per hour.

Auto Body Estimator

Reliable Auto Collision Inc.

New Brunswick, NJ • On-site

$20 - $25/hr

Full-time

PTO

Posted 25 days ago

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Job description

Job Summary

We are looking for a detail-oriented and customer-focused Auto Body Estimator to join our team at Reliable Auto Collision Inc. The ideal candidate will be the face of our shop, responsible for inspecting damaged vehicles, writing accurate repair plans, and managing the communication between the customer, our technicians, and insurance companies. If you have a deep understanding of collision repair processes and a knack for delivering excellent customer service, we want you on our team.

Key Responsibilities

  • Greet and Consult: Welcome customers, listen to their concerns, and thoroughly document their vehicle's damage and repair needs.
  • Write Accurate Estimates: Conduct detailed inspections of damaged vehicles and use estimating software to prepare precise, profitable repair plans (including parts, labor, and materials).
  • Insurance Coordination: Act as the primary liaison between the shop and insurance providers. Negotiate estimates, submit supplements, and ensure approvals are processed quickly.
  • Workflow Management: Order necessary parts, coordinate with auto body technicians, and track the vehicle's progress through the repair process.
  • Customer Communication: Keep customers updated on their vehicle's status, explain the repair process, and perform final walk-throughs upon delivery.
  • Quality Control: Review completed repairs to ensure they meet shop standards and match the final invoice before handing the keys back to the customer.

Qualifications & Skills

  • Experience: Minimum of 2 years of experience as an Auto Body Estimator or in a similar collision center role.
  • Software Proficiency: Strong working knowledge of standard industry estimating software (e.g., CCC ONE, Mitchell, Audatex).
  • Industry Knowledge: Thorough understanding of auto body repair techniques, structural frameworks, and parts identification.
  • Certifications: I-CAR or ASE certifications are highly preferred [or required].
  • Communication: Excellent verbal and written communication skills, with the ability to explain complex repairs to customers clearly.
  • Requirements: Valid driver’s license and a clean driving record.