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Auto Service Writer Jobs in New York (NOW HIRING)

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We're looking for a friendly, organized, and dependable Part-Time Auto Service Writer to join our busy family-owned auto repair shop. Schedule - Monday-Friday: 3:00 PM - 6:30 PM - Every other ...

Our company is looking for an experienced, career-minded, responsible and honest service writer to join our team, Our Service Writer will have the responsibility of taking the client(s) through the ...

Our company is looking for an experienced, career-minded, responsible and honest service writer to join our team, Our Service Writer will have the responsibility of taking the client(s) through the ...

SERVICE WRITER

Springfield, NJ · On-site

$70K - $125K/yr

We seek a qualified Automotive Service Writer/Advisor to join our dynamic team at our Springfield ... Sound knowledge of auto mechanics * Administrative skills * A strong focus on providing exceptional ...

SERVICE WRITER

Springfield, NJ · On-site

$70K - $125K/yr

We seek a qualified Automotive Service Writer/Advisor to join our dynamic team at our Springfield ... Sound knowledge of auto mechanics * Administrative skills * A strong focus on providing exceptional ...

Automotive Service Writer

Matawan, NJ · On-site

$75K - $125K/yr

Competitive Compensation Job Summary We are seeking an experienced Automotive Service Writer, with exceptional sales knowledge to join our team. In this role, you will assess customers concerns and ...

Auto Care Center Service Writer

Commack, NY · On-site

$17.50 - $30.50/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Auto Care Center Service Writer

Old Bridge, NJ · On-site

$16.50 - $29.50/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Service Advisor

NJ · On-site

We are looking for Service Writers to join our successful team Planet Honda in Union, NJ. As a ... From honest and transparent new car sales to reliable auto service, Planet Honda will be proud to ...

We are looking for Service Writers to join our successful team Planet Honda in Union, NJ. As a ... From honest and transparent new car sales to reliable auto service, Planet Honda will be proud to ...

We are looking for Service Writers to join our successful team Planet Honda in Union, NJ. As a ... From honest and transparent new car sales to reliable auto service, Planet Honda will be proud to ...

Service Manager

Freehold, NJ · On-site

$23.69 - $35.54/hr

High School Diploma or equivalent. * 4 years of auto service technical experience. * 1 year of service manager or service writer experience. * Problem solving - customer complaints. * Aptitude to ...

High School Diploma or equivalent. * 4 years of auto service technical experience. * 1 year of service manager or service writer experience. * Problem solving - customer complaints. * Aptitude to ...

Service Manager

Brookdale, NJ · On-site

$22.66 - $33.99/hr

High School Diploma or equivalent. * 4 years of auto service technical experience. * 1 year of service manager or service writer experience. * Problem solving - customer complaints. * Aptitude to ...

Service Manager

Freehold, NJ · On-site

$23.69 - $35.54/hr

High School Diploma or equivalent. * 4 years of auto service technical experience. * 1 year of service manager or service writer experience. * Problem solving - customer complaints. * Aptitude to ...

Service Manager

Staten Island, NY · On-site

$24.72 - $37.08/hr

High School Diploma or equivalent. * 4 years of auto service technical experience. * 1 year of service manager or service writer experience. * Problem solving - customer complaints. * Capacity to ...

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Auto Service Writer information

See New York salary details

$13

$26

$43

How much do auto service writer jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for auto service writer in New York is $26.41, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $31.54 per hour, depending on experience, location, and employer.

How does an auto service writer typically collaborate with technicians and customers during a service appointment?

An Auto Service Writer acts as the liaison between customers and the service team, ensuring clear communication about vehicle issues and repairs. During a service appointment, the Service Writer gathers detailed information from the customer, translates it into work orders for technicians, and keeps the customer updated on progress and costs. They often need to balance customer expectations with the realities of shop schedules and technical findings. Effective collaboration involves regular check-ins with technicians to clarify diagnostics and relay updates or recommendations to the customer in a timely, professional manner.

What is the difference between Auto Service Writer vs Auto Service Advisor?

AspectAuto Service WriterAuto Service Advisor
CredentialsTypically no formal certifications required, but knowledge of automotive services helpsOften requires automotive knowledge and customer service skills, certifications are a plus
Work EnvironmentFront desk, customer service area in auto repair shops or dealershipsCustomer-facing role in auto repair shops or dealerships, similar environment
Primary ResponsibilitiesWriting repair orders, communicating customer concerns to techniciansExplaining repairs to customers, recommending services, and selling maintenance plans

Both roles involve customer interaction and understanding automotive services, but the Auto Service Writer primarily focuses on documenting repairs and communicating with technicians, while the Auto Service Advisor emphasizes explaining repairs to customers and selling services. They often work side-by-side in auto repair environments, with overlapping skills but different primary functions.

What are the key skills and qualifications needed to thrive as an auto service writer, and why are they important?

To thrive as an Auto Service Writer, you need strong automotive knowledge, customer service skills, and typically a high school diploma or equivalent. Familiarity with shop management software, repair order systems, and estimating tools is often required. Exceptional communication, attention to detail, and problem-solving abilities help you effectively bridge the gap between customers and technicians. These skills are vital for ensuring accurate service recommendations, customer satisfaction, and efficient workflow in an automotive service environment.

What is an auto service writer?

Auto Service Writers, also known as Service Advisors, act as the link between customers and automotive technicians at repair shops or dealerships. They listen to customer concerns about their vehicles, document the issues, and communicate repair needs to the mechanics. Service Writers also prepare estimates, explain recommended repairs, and keep customers informed about the status of their vehicles. Their role is essential for ensuring clear communication and a smooth service experience for both customers and technicians.
Infographic showing various Auto Service Writer job openings in New York as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution, with an average salary of $54,935 per year, or $26.4 per hour.

Part-Time Auto Repair Service Writer

JAB Automotive

Woodbridge, NJ • On-site

$25 - $28/hr

Part-time

Posted 13 days ago

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Job description

We're looking for a friendly, organized, and dependable Part-Time Auto Service Writer to join our busy family-owned auto repair shop. Schedule - Monday-Friday: 3:00 PM – 6:30 PM - Every other Saturday: 8:00 AM – 3:00 PM Responsibilities - Answer incoming phone calls and schedule appointments. - Prepare repair estimates and explain recommended services. - Communicate between customers and technicians regarding vehicle repairs and updates. - Process invoices and accept customer payments. - Assist with parts ordering and general office duties as needed. Qualifications - Previous automotive service writing, customer service, or automotive office experience preferred - Basic computer proficiency. - Professional and dependable work ethic.