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Auto Service Advisor Jobs in Philadelphia, PA (NOW HIRING)

As a Service Advisor, you will own our customer's experience in the service lane. You are the first ... At Sheridan Auto Group we strive to make every customer a customer for life. Happy employees make ...

As a Service Advisor, you will own our customer's experience in the service lane. You are the first ... At Sheridan Auto Group we strive to make every customer a customer for life. Happy employees make ...

As a Service Advisor, you will own our customer's experience in the service lane. You are the first ... At Sheridan Auto Group we strive to make every customer a customer for life. Happy employees make ...

As a Service Advisor, you will own our customer's experience in the service lane. You are the first ... At Sheridan Auto Group we strive to make every customer a customer for life. Happy employees make ...

Service Advisor

Philadelphia, PA · On-site

$75K - $110K/yr

Description SERVICE ADVISOR CHAPMAN CHEVROLET $75,000 - $110,000 Chapman Chevrolet is looking for a ... Two years of experience in an auto repair facility. Excellent communication. Special Position ...

SERVICE ADVISOR CHAPMAN CHEVROLET $75,000 - $110,000 Chapman Chevrolet is looking for a Service Advisor to join our fast paced growing team. We have one opening for the right individual! If you are ...

Service Advisor

Pennsauken, NJ · On-site

$20 - $24/hr

A Service Advisor is responsible for the communication between the customer and service team. The Service Advisor is accountable for development of positive customer relationships through consistent ...

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...

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Auto Service Advisor information

See Philadelphia, PA salary details

$12

$26

$45

How much do auto service advisor jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for auto service advisor in Philadelphia, PA is $26.14, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $30.05 per hour, depending on experience, location, and employer.

What is an auto service advisor?

Auto Service Advisors act as the main point of contact between customers and automotive service technicians at car dealerships or repair shops. They assess customer vehicle issues, recommend necessary services or repairs, and provide cost estimates. Service Advisors also communicate with the repair team to ensure work is completed correctly and on time, and they often help with scheduling and customer follow-up. Their goal is to ensure customer satisfaction while maximizing efficiency in the service department.

What are the key skills and qualifications needed to thrive as an auto service advisor, and why are they important?

To thrive as an Auto Service Advisor, you need strong automotive knowledge, customer service skills, and typically a high school diploma or equivalent, with some employers preferring postsecondary training or ASE certification. Familiarity with dealership management systems (DMS), repair order software, and manufacturer diagnostic tools is essential. Excellent communication, active listening, and problem-solving abilities help build trust and effectively mediate between technicians and customers. These skills are crucial for ensuring customer satisfaction, accurate service recommendations, and efficient workflow in a busy automotive service environment.

What are some common challenges faced by auto service advisors, and how can they be managed effectively?

Auto Service Advisors often juggle high customer expectations, tight schedules, and coordination between technicians and customers. Managing unexpected delays, clearly communicating repair needs and costs, and handling dissatisfied clients are typical challenges. To succeed, advisors benefit from strong organizational skills, proactive communication, and a customer-focused approach. Building trust with both customers and the service team helps smooth out daily operations and fosters a positive work environment.

What is the difference between Auto Service Advisor vs Auto Technician?

AspectAuto Service AdvisorAuto Technician
CredentialsCustomer service skills, sometimes certifications in automotive or salesASE certifications, technical training
Work EnvironmentCustomer-facing, office and service bayGarage, repair shop, service bay
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Primary FocusCustomer communication, service sales, schedulingDiagnosing, repairing, maintaining vehicles

Auto Service Advisors focus on customer communication, explaining repairs, and selling services, while Auto Technicians perform the actual vehicle repairs and maintenance. Both roles are essential in auto service environments and often work closely together to ensure customer satisfaction and vehicle performance.

How do auto service advisors get paid?

Auto service advisors typically earn a combination of a base salary and commissions or bonuses based on sales, repairs, or customer satisfaction. Their compensation often depends on the volume of work they generate and their ability to upsell services, with some earning additional incentives for meeting performance targets.

How much do auto service advisors make in the US?

Auto service advisors in the US typically earn an average annual salary of around $40,000 to $60,000, with experienced professionals and those working in high-volume shops earning higher wages. Compensation often includes commissions or bonuses based on sales and customer satisfaction, and strong communication skills are essential for success in this role.

What are popular job titles related to Auto Service Advisor jobs in Philadelphia, PA?

For Auto Service Advisor jobs in Philadelphia, PA, the most frequently searched job titles are:

What job categories do people searching Auto Service Advisor jobs in Philadelphia, PA look for?

The top searched job categories for Auto Service Advisor jobs in Philadelphia, PA are:

What cities near Philadelphia, PA are hiring for Auto Service Advisor jobs?

Cities near Philadelphia, PA with the most Auto Service Advisor job openings:

Infographic showing various Auto Service Advisor job openings in Philadelphia, PA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $54,379 per year, or $26.1 per hour.

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday


Asbury Automotive rating

6.2

Company rating: 6.2 out of 10

Based on 85 frontline employees who took The Breakroom Quiz

101st of 157 rated car dealerships


Job description

Company Description

 

Job Description

Princeton BMW/Mini, a subsidiary of Asbury Automotive Group, which is the 5th largest automotive retailer in the country with over 80 stores and over 29 brands, is currently looking for an Experienced Service Advisor with a Proven Track Record!

With our rich history of success and growth, we are looking to expand our workforce and are currently looking for driven, excited, dedicated individuals that are excited at the opportunity to join a winning team, and continue to drive home the culture of success that has been built.

We are looking for experienced service advisors to join our team, and help support our state of the art service facilities.

Experienced Service Advisors

Minimum Base - with Percentage of Overall Service

We run a large volume, so there is always opportunity to earn great, steady income for our advisors.

Qualifications

Job Responsibilities

  • Generating service order estimations and quotes for customers
  • Scheduling appointments, and maintaining an organized schedule
  • Conducting post-repair follow up
  • Resolving customer complaints
  • Continue to maintain Crown's value, quality, and integrity

Job Qualifications

  • Ability to work hard with limited supervision
  • Service Advisor experience preferred
  • Must be able to manage in a fast paced work environment
  • Must have great customer service skills
  • Must be able to pass pre-employments screens (Background & Drugs)

Full-Time Benefits

  • Medical, Dental and Vision Insurance Available
  • 401K Retirement
  • Flexible Medical Spending Accounts
  • Supplemental Life Insurance
  • Short Term and Long Term Disability Packages
  • Paid Vacation Time Off After 90 Days
  • Paid Training
  • Promotions from Within

If you have experience in any of the following apply now! Service Advisor, Sales Advisor, Service Consultant, Automotive Service Sales, Auto Service, Vehicle Service Sales, Auto Customer Service, Service Agent, Customer Service, Sales, Service Estimator, Estimator, Vehicle Estimator, Auto Estimator, Automotive Estimator, Service Advisor.

 


Apply Here: http://www.Click2Apply.net/ktng2wz




Additional Information

Contact Person: Mark Clapp


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About Asbury Automotive

Sourced by ZipRecruiter

Asbury Automotive Group, based in Duluth, GA, US, is an eminent player in the automotive industry. Founded in 1995, it has evolved into one of the largest automotive retail and service companies in the US as featured on their website, asburyauto.com. Specializing in automotive dealership and related services, the company’s product line ranges across an extensive array of new and used vehicles, offering vehicle financing and insurance, as well as parts and service. Their mission is centered on enhancing the car ownership experience through a strategic blend of best-in-class results, operational excellence, and superior customer satisfaction.

Industry

Automobile dealers

Company size

10,000+ Employees

Headquarters location

Duluth, GA, US

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