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Auto Service Advisor Jobs in Mobile, AL (NOW HIRING)

HireRise Partners, LLC

Service Advisor

Mobile, AL · On-site

Key Responsibilities ● Proactively generate and prioritize leads by reviewing repair history, analyzing diagnostics, contacting customers to recommend services, scheduling visits, and documenting ...

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All JobsAuto Service Advisor JobsAuto Service Advisor Jobs in Mobile, AL

Auto Service Advisor information

See Mobile, AL salary details

$11

$25

$45

How much do auto service advisor jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for auto service advisor in Mobile, AL is $25.73, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $29.57 per hour, depending on experience, location, and employer.

Is an auto service advisor a hard job?

An auto service advisor's job involves communicating with customers, understanding vehicle issues, and coordinating repairs, which requires good communication skills and technical knowledge. The role can be demanding due to customer service expectations, multitasking, and working in a fast-paced environment, but it is manageable with proper training and experience.

What is the difference between Auto Service Advisor vs Auto Technician?

AspectAuto Service AdvisorAuto Technician
CredentialsCustomer service skills, sometimes certifications in automotive or salesASE certifications, technical training
Work EnvironmentCustomer-facing, office and service bayGarage, repair shop, service bay
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Primary FocusCustomer communication, service sales, schedulingDiagnosing, repairing, maintaining vehicles

Auto Service Advisors focus on customer communication, explaining repairs, and selling services, while Auto Technicians perform the actual vehicle repairs and maintenance. Both roles are essential in auto service environments and often work closely together to ensure customer satisfaction and vehicle performance.

How much do auto service advisors make in the US?

Auto service advisors in the US typically earn an average annual salary of around $40,000 to $60,000, with experienced professionals and those working in high-volume shops earning higher wages. Compensation often includes commissions or bonuses based on sales and customer satisfaction, and strong communication skills are essential for success in this role.

What is an auto service advisor?

Auto Service Advisors act as the main point of contact between customers and automotive service technicians at car dealerships or repair shops. They assess customer vehicle issues, recommend necessary services or repairs, and provide cost estimates. Service Advisors also communicate with the repair team to ensure work is completed correctly and on time, and they often help with scheduling and customer follow-up. Their goal is to ensure customer satisfaction while maximizing efficiency in the service department.

How do auto service advisors get paid?

Auto service advisors typically earn a combination of a base salary and commissions or bonuses based on sales, repairs, or customer satisfaction. Their compensation often depends on the dealership or repair shop, and they may also receive benefits such as health insurance and paid time off.

What are some common challenges faced by auto service advisors, and how can they be managed effectively?

Auto Service Advisors often juggle high customer expectations, tight schedules, and coordination between technicians and customers. Managing unexpected delays, clearly communicating repair needs and costs, and handling dissatisfied clients are typical challenges. To succeed, advisors benefit from strong organizational skills, proactive communication, and a customer-focused approach. Building trust with both customers and the service team helps smooth out daily operations and fosters a positive work environment.

What are the key skills and qualifications needed to thrive as an auto service advisor, and why are they important?

To thrive as an Auto Service Advisor, you need strong automotive knowledge, customer service skills, and typically a high school diploma or equivalent, with some employers preferring postsecondary training or ASE certification. Familiarity with dealership management systems (DMS), repair order software, and manufacturer diagnostic tools is essential. Excellent communication, active listening, and problem-solving abilities help build trust and effectively mediate between technicians and customers. These skills are crucial for ensuring customer satisfaction, accurate service recommendations, and efficient workflow in a busy automotive service environment.
What job categories do people searching Auto Service Advisor jobs in Mobile, AL look for? The top searched job categories for Auto Service Advisor jobs in Mobile, AL are:
Auto Service Advisor jobs near you
Infographic showing various Auto Service Advisor job openings in Mobile, AL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $53,527 per year, or $25.7 per hour.

Service Advisor in Training - Land Rover

Bullard Management

Mobile, AL • On-site

$14 - $16/hr

Full-time

Re-posted 2 days ago

Job description

The Service Advisor in Training is an entry-level position designed for someone who wants to build a long-term career in automotive service operations. This role begins with the core responsibilities of a service porter, including vehicle movement, customer assistance, service drive support, and shop coordination, while also providing structured development toward becoming a full-time Service Advisor.

The ideal candidate is dependable, professional, customer-focused, and eager to learn the service side of the dealership business. This position is a great opportunity for someone who enjoys working around vehicles, helping people, and wants a clear path toward advancement.

Key ResponsibilitiesService Drive & Customer Support
  • Greet customers promptly and professionally as they arrive in the service drive.
  • Assist Service Advisors with customer check-in and vehicle staging.
  • Help maintain an organized, clean, and efficient service lane.
  • Escort customers when needed and provide a positive first impression of the dealership.
  • Communicate clearly and respectfully with customers, advisors, technicians, and management.
Vehicle Handling & Lot Organization
  • Move customer vehicles safely throughout the dealership property.
  • Park, retrieve, and stage vehicles for service, delivery, or customer pickup.
  • Keep the service parking areas organized and free of congestion.
  • Assist with vehicle inspections, tag placement, and vehicle location tracking.
  • Maintain awareness of vehicle condition and report any damage or concerns immediately.
Service Department Support
  • Assist Service Advisors with daily workflow and customer follow-up tasks.
  • Help transport paperwork, keys, repair orders, and internal documents as needed.
  • Support technicians and advisors by helping locate vehicles and move vehicles through the repair process.
  • Assist with shuttle, pickup, delivery, or customer convenience services when applicable.
  • Help ensure vehicles are ready for customer delivery after service is completed.
Service Advisor Development

This position is designed to help the right person grow into a future Service Advisor role. As part of that development, the Service Advisor in Training will learn:

  • How to properly greet and write up service customers.
  • How repair orders are opened, updated, and closed.
  • How to communicate basic maintenance needs to customers.
  • How to review multi-point inspections.
  • How to work with technicians on vehicle status updates.
  • How to explain recommended services in a clear and professional way.
  • How to understand factory maintenance schedules, recalls, warranty work, and customer-pay repairs.
  • How to build trust with customers through communication, follow-up, and accountability.
  • How the service department measures performance, including customer satisfaction, hours per repair order, effective labor rate, and retention.

The goal of this role is to create a career path from entry-level service support into a professional Service Advisor position.

Qualifications
  • Valid driver’s license with a clean driving record.
  • Ability to drive both automatic and, preferably, manual transmission vehicles.
  • Strong work ethic and positive attitude.
  • Professional appearance and communication skills.
  • Ability to work in a fast-paced environment.
  • Dependable, punctual, and willing to learn.
  • Basic computer skills preferred.
  • Previous dealership, customer service, or automotive experience is helpful but not required.
Ideal Candidate

The ideal candidate is someone who:

  • Wants more than just a job and is looking for a career path.
  • Enjoys helping customers and solving problems.
  • Has an interest in the automotive business.
  • Can stay organized under pressure.
  • Is coachable and open to feedback.
  • Takes ownership of their responsibilities.
  • Wants to grow into a higher-paying, customer-facing role.
Physical Requirements
  • Ability to stand, walk, and move around the dealership for extended periods.
  • Ability to work outdoors in various weather conditions.
  • Ability to safely enter, exit, and operate a wide variety of vehicles.
  • Ability to lift light to moderate items as needed.
Career Path

Successful performance in this role can lead to advancement opportunities such as:

  • Express Service Advisor
  • Assistant Service Advisor
  • Service Advisor
  • Internal Service Advisor
Why Join Our Team

This role gives you the opportunity to learn the dealership service business from the ground up. You will work directly with experienced Service Advisors, technicians, service managers, and customers while developing the skills needed to advance into a professional service sales and customer care role.

We are looking for someone who is hungry to learn, willing to work hard, and ready to grow.