Premium Velocity Auto PVA / Jiffy Lube is hiring! Come join the team! We are seeking dependable, growth-minded Customer Service Advisor with strong communication and customer service skills. Ideal ...
Premium Velocity Auto PVA / Jiffy Lube is hiring! Come join the team! We are seeking dependable, growth-minded Customer Service Advisor with strong communication and customer service skills. Ideal ...
Service Advisor
Novi, MI · On-site
$125 - $150/hr
Join Cadillac of Novi as a Full Time Service Advisor and be part of a team where your skills shine and our dynamic team grows! Based in Novi, MI, this onsite position offers an exciting opportunity ...
Service Advisor
Novi, MI · On-site
$125 - $150/hr
Join Cadillac of Novi as a Full Time Service Advisor and be part of a team where your skills shine and our dynamic team grows! Based in Novi, MI, this onsite position offers an exciting opportunity ...
Service Advisor
$100K - $150K/yr
Join Cadillac of Novi as a Full Time Service Advisor and be part of a team where your skills shine and our dynamic team grows! Based in Novi, MI, this onsite position offers an exciting opportunity ...
Service Advisor
$100K - $150K/yr
Join Cadillac of Novi as a Full Time Service Advisor and be part of a team where your skills shine and our dynamic team grows! Based in Novi, MI, this onsite position offers an exciting opportunity ...
Service Technician
Livonia, MI · On-site
Safeway Auto Service is a part of RightWay Auto Sales - a fast growing car dealership group with ... Communicate with service advisors regarding the status of service work * Recognize and recommend ...
Service Technician
Livonia, MI · On-site
Safeway Auto Service is a part of RightWay Auto Sales - a fast growing car dealership group with ... Communicate with service advisors regarding the status of service work * Recognize and recommend ...
Royal Oak Ford is looking for an experienced Service Advisor. Applicants must be detail oriented with strong customer satisfaction and communication skills. Ford and CDK experience a plus but not ...
Royal Oak Ford is looking for an experienced Service Advisor. Applicants must be detail oriented with strong customer satisfaction and communication skills. Ford and CDK experience a plus but not ...
Service Advisor
Novi, MI · On-site
$100K - $150K/yr
Join Cadillac of Novi as a Full Time Service Advisor and be part of a team where your skills shine and our dynamic team grows! Based in Novi, MI, this onsite position offers an exciting opportunity ...
Service Advisor
Novi, MI · On-site
$100K - $150K/yr
Join Cadillac of Novi as a Full Time Service Advisor and be part of a team where your skills shine and our dynamic team grows! Based in Novi, MI, this onsite position offers an exciting opportunity ...
Service Advisor
Clinton Township, MI · On-site
$50K - $80K/yr
The Service Advisor is responsible for: * Outstanding customer service! * Build trust and respect with customers, listen and repeat back * Use active listening to engage and understand their vehicle ...
Service Advisor
Clinton Township, MI · On-site
$50K - $80K/yr
The Service Advisor is responsible for: * Outstanding customer service! * Build trust and respect with customers, listen and repeat back * Use active listening to engage and understand their vehicle ...
Service Advisor
Royal Oak, MI · On-site
Royal Oak Ford is looking for an experienced Service Advisor. Applicants must be detail oriented with strong customer satisfaction and communication skills. Ford and CDK experience a plus but not ...
Service Advisor
Royal Oak, MI · On-site
Royal Oak Ford is looking for an experienced Service Advisor. Applicants must be detail oriented with strong customer satisfaction and communication skills. Ford and CDK experience a plus but not ...
Service Advisor
Clinton Township, MI · On-site
$50K - $80K/yr
The Service Advisor is responsible for: * Outstanding customer service! * Build trust and respect with customers, listen and repeat back * Use active listening to engage and understand their vehicle ...
Service Advisor
Clinton Township, MI · On-site
$50K - $80K/yr
The Service Advisor is responsible for: * Outstanding customer service! * Build trust and respect with customers, listen and repeat back * Use active listening to engage and understand their vehicle ...
Service Advisor
Royal Oak, MI · On-site
Royal Oak Ford is looking for an experienced Service Advisor. Applicants must be detail oriented with strong customer satisfaction and communication skills. Ford and CDK experience a plus but not ...
Service Advisor
Royal Oak, MI · On-site
Royal Oak Ford is looking for an experienced Service Advisor. Applicants must be detail oriented with strong customer satisfaction and communication skills. Ford and CDK experience a plus but not ...
Service Advisor
Novi, MI · On-site
Experienced Service Advisor Feldman Chevrolet of Novi At Feldman Automotive & Mark Wahlberg Automotive, we are seeking a proactive, customer-oriented Service Advisor to join our team. Our rapid ...
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Service Advisor
Novi, MI · On-site
Experienced Service Advisor Feldman Chevrolet of Novi At Feldman Automotive & Mark Wahlberg Automotive, we are seeking a proactive, customer-oriented Service Advisor to join our team. Our rapid ...
Service Advisor
New Hudson, MI · On-site
Experienced Service Advisor Feldman Chevrolet of New Hudson At Feldman Automotive & Mark Wahlberg Automotive, we are seeking a proactive, customer-oriented Service Advisor to join our team. Our rapid ...
Service Advisor
New Hudson, MI · On-site
Experienced Service Advisor Feldman Chevrolet of New Hudson At Feldman Automotive & Mark Wahlberg Automotive, we are seeking a proactive, customer-oriented Service Advisor to join our team. Our rapid ...
Premium Velocity Auto PVA / Jiffy Lube is hiring! Come join the team! We are seeking dependable, growth-minded Customer Service Advisor with strong communication and customer service skills. Ideal ...
Premium Velocity Auto PVA / Jiffy Lube is hiring! Come join the team! We are seeking dependable, growth-minded Customer Service Advisor with strong communication and customer service skills. Ideal ...
Service Advisor
Auburn Hills, MI · On-site
$23 - $25/hr
Service Advisor Location: Auburn Hills, MI Position Overview: We are seeking a customer-focused Service Advisor to serve as the primary point of contact for vehicle service needs. This role is ...
Service Advisor
Auburn Hills, MI · On-site
$23 - $25/hr
Service Advisor Location: Auburn Hills, MI Position Overview: We are seeking a customer-focused Service Advisor to serve as the primary point of contact for vehicle service needs. This role is ...
Premium Velocity Auto PVA / Jiffy Lube is hiring! Come join the team! We are seeking dependable, growth-minded Customer Service Advisor with strong communication and customer service skills. Ideal ...
Premium Velocity Auto PVA / Jiffy Lube is hiring! Come join the team! We are seeking dependable, growth-minded Customer Service Advisor with strong communication and customer service skills. Ideal ...
Service Advisor
Waterford, MI · On-site
We are looking for a motivated, professional, and customer-focused Service Advisor to join our growing team at Lunghamer Buick GMC. This is more than just a job it's an opportunity to build ...
Service Advisor
Waterford, MI · On-site
We are looking for a motivated, professional, and customer-focused Service Advisor to join our growing team at Lunghamer Buick GMC. This is more than just a job it's an opportunity to build ...
Premium Velocity Auto PVA / Jiffy Lube is hiring! Come join the team! We are seeking dependable, growth-minded Customer Service Advisor with strong communication and customer service skills. Ideal ...
Premium Velocity Auto PVA / Jiffy Lube is hiring! Come join the team! We are seeking dependable, growth-minded Customer Service Advisor with strong communication and customer service skills. Ideal ...
Description Experienced Service Advisor Feldman Chevrolet of Novi At Feldman Automotive & Mark Wahlberg Automotive, we are seeking a proactive, customer-oriented Service Advisor to join our team. Our ...
Description Experienced Service Advisor Feldman Chevrolet of Novi At Feldman Automotive & Mark Wahlberg Automotive, we are seeking a proactive, customer-oriented Service Advisor to join our team. Our ...
Service Advisor
Waterford, MI · On-site
We are looking for a motivated, professional, and customer-focused Service Advisor to join our growing team at Lunghamer Buick GMC. This is more than just a job it's an opportunity to build ...
Service Advisor
Waterford, MI · On-site
We are looking for a motivated, professional, and customer-focused Service Advisor to join our growing team at Lunghamer Buick GMC. This is more than just a job it's an opportunity to build ...
Service Advisor
Novi, MI · On-site
Experienced Service Advisor Feldman Chevrolet of Novi At Feldman Automotive & Mark Wahlberg Automotive, we are seeking a proactive, customer-oriented Service Advisor to join our team. Our rapid ...
Service Advisor
Novi, MI · On-site
Experienced Service Advisor Feldman Chevrolet of Novi At Feldman Automotive & Mark Wahlberg Automotive, we are seeking a proactive, customer-oriented Service Advisor to join our team. Our rapid ...
Auto Service Advisor information
See Detroit, MI salary details
$11.88 - $14.88
6% of jobs
$14.88 - $17.88
15% of jobs
$18.50 is the 25th percentile. Wages below this are outliers.
$17.88 - $20.88
19% of jobs
The median wage is $22.78 / hr.
$20.88 - $23.88
16% of jobs
$23.88 - $26.88
15% of jobs
$28.16 is the 75th percentile. Wages above this are outliers.
$26.88 - $29.89
11% of jobs
$29.89 - $32.89
7% of jobs
$32.89 - $35.89
5% of jobs
$35.89 - $38.89
2% of jobs
$38.89 - $41.89
2% of jobs
$41.89 - $44.89
2% of jobs
$11
$25
$44
How much do auto service advisor jobs pay per hour?
As of Sep 7, 2026, the average hourly pay for auto service advisor in Detroit, MI is $25.62, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $29.47 per hour, depending on experience, location, and employer.
What is an auto service advisor?
Auto Service Advisors act as the main point of contact between customers and automotive service technicians at car dealerships or repair shops. They assess customer vehicle issues, recommend necessary services or repairs, and provide cost estimates. Service Advisors also communicate with the repair team to ensure work is completed correctly and on time, and they often help with scheduling and customer follow-up. Their goal is to ensure customer satisfaction while maximizing efficiency in the service department.
What are the key skills and qualifications needed to thrive as an auto service advisor, and why are they important?
To thrive as an Auto Service Advisor, you need strong automotive knowledge, customer service skills, and typically a high school diploma or equivalent, with some employers preferring postsecondary training or ASE certification. Familiarity with dealership management systems (DMS), repair order software, and manufacturer diagnostic tools is essential. Excellent communication, active listening, and problem-solving abilities help build trust and effectively mediate between technicians and customers. These skills are crucial for ensuring customer satisfaction, accurate service recommendations, and efficient workflow in a busy automotive service environment.
What are some common challenges faced by auto service advisors, and how can they be managed effectively?
Auto Service Advisors often juggle high customer expectations, tight schedules, and coordination between technicians and customers. Managing unexpected delays, clearly communicating repair needs and costs, and handling dissatisfied clients are typical challenges. To succeed, advisors benefit from strong organizational skills, proactive communication, and a customer-focused approach. Building trust with both customers and the service team helps smooth out daily operations and fosters a positive work environment.
What is the difference between Auto Service Advisor vs Auto Technician?
| Aspect | Auto Service Advisor | Auto Technician |
|---|---|---|
| Credentials | Customer service skills, sometimes certifications in automotive or sales | ASE certifications, technical training |
| Work Environment | Customer-facing, office and service bay | Garage, repair shop, service bay |
| Employer & Industry Usage | Auto repair shops, dealerships, service centers | Auto repair shops, dealerships, service centers |
| Primary Focus | Customer communication, service sales, scheduling | Diagnosing, repairing, maintaining vehicles |
Auto Service Advisors focus on customer communication, explaining repairs, and selling services, while Auto Technicians perform the actual vehicle repairs and maintenance. Both roles are essential in auto service environments and often work closely together to ensure customer satisfaction and vehicle performance.
How do auto service advisors get paid?
Auto service advisors typically earn a combination of a base salary and commissions or bonuses based on sales, repairs, or customer satisfaction. Their compensation often depends on the volume of work they generate and their ability to upsell services, with some earning additional incentives for meeting performance targets.
How much do auto service advisors make in the US?
Auto service advisors in the US typically earn an average annual salary of around $40,000 to $60,000, with experienced professionals and those working in high-volume shops earning higher wages. Compensation often includes commissions or bonuses based on sales and customer satisfaction, and strong communication skills are essential for success in this role.
What are popular job titles related to Auto Service Advisor jobs in Detroit, MI?
For Auto Service Advisor jobs in Detroit, MI, the most frequently searched job titles are:
What job categories do people searching Auto Service Advisor jobs in Detroit, MI look for?
The top searched job categories for Auto Service Advisor jobs in Detroit, MI are:
What cities near Detroit, MI are hiring for Auto Service Advisor jobs?
Cities near Detroit, MI with the most Auto Service Advisor job openings:
Full-time
Medical, Dental, Vision, Life
Re-posted 3 days ago
Job description
Premium Velocity Auto PVA / Jiffy Lube is hiring! Come join the team!
We are seeking dependable, growth-minded Customer Service Advisor with strong communication and customer service skills. Ideal candidates can build rapport, explain products confidently, and excel in fast-paced, team-oriented environments. Customer service or sales experience is preferred, while automotive experience is not required. A valid driver's license is strongly preferred but not required.
Job Summary
The Customer Service Advisor supports customers through their entire visit-building trust, guiding service decisions, and performing basic automotive maintenance as a trained Lube Technician.
Job Description
Requirements
Qualifications
Benefits
*Full-time employees
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
We are seeking dependable, growth-minded Customer Service Advisor with strong communication and customer service skills. Ideal candidates can build rapport, explain products confidently, and excel in fast-paced, team-oriented environments. Customer service or sales experience is preferred, while automotive experience is not required. A valid driver's license is strongly preferred but not required.
Job Summary
The Customer Service Advisor supports customers through their entire visit-building trust, guiding service decisions, and performing basic automotive maintenance as a trained Lube Technician.
Job Description
- Greet customers, review service needs, and escort them from their vehicles
- Explain promotions and available services
- Provide unbiased recommendations based on manufacturer guidelines and technician findings
- Communicate updates throughout the service process
- Perform preventative maintenance (oil changes, fluid top-offs, inspections, and replacements of basic components)
- Ensure quality work, review completed services with customers, and encourage return visits
- Perform other duties as assigned
Requirements
- Valid U.S. driver's license and authorization to work in the U.S. (no sponsorship)
- Ability to stand for long periods; lift 50+ lbs.; bend, reach, crawl, and climb stairs
- Comfortable working in enclosed or semi-outdoor environments
- Proven face-to-face customer service or sales experience
Qualifications
- Excellent customer service and communication skills
- Strong listening and reasoning abilities
- Confident in overcoming objections
- Positive and energetic attitude
- Ability to succeed in a fast-paced, team-oriented environment
- Commitment to safety procedures
- Willingness to train and grow
- Ability to multitask effectively
Benefits
- Employer/employee-funded medical, vision, and dental plans, prescription coverage, and telemedicine*
- Employer-funded basic life & AD&D*
- Bonus structure for JLU training completion
- Employee discounts on parts and services
- Optional life, accident, disability, and critical illness plans*
- FSA and Dependent Care FSA*
- Employee assistance programs, will preparation, travel assistance
*Full-time employees
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
About Premium Velocity Auto
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