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Auto Parts Associate Jobs in Washington (NOW HIRING)

Position Overview As an Auto Parts Associate at CarMax, you'll be the backbone of our service department, ensuring technicians have the right parts to keep vehicles running smoothly. This role ...

Auto Parts Associate

Laurel, MD · On-site

$20.40 - $32.60/hr

Position Overview As an Auto Parts Associate at CarMax, you'll be the backbone of our service department, ensuring technicians have the right parts to keep vehicles running smoothly. This role ...

Auto Parts Associate

Laurel, MD · On-site

$20.40 - $32.60/hr

Position Overview As an Auto Parts Associate at CarMax, you'll be the backbone of our service department, ensuring technicians have the right parts to keep vehicles running smoothly. This role ...

As a NAPA Counter Sales associate , you are looked at as the "face of the retail store" and the go ... Provide auto parts answers and solutions for our retail and wholesale customers in person at the ...

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Auto Parts Associate information

What are the key skills and qualifications needed to thrive as an Auto Parts Associate, and why are they important?

To thrive as an Auto Parts Associate, you need a solid understanding of automotive parts, inventory management, and customer service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory databases, and parts catalog software like Epicor or NAPA PROLink is typically required. Strong communication skills, attention to detail, and the ability to work efficiently in a team help you excel in customer interactions and daily tasks. These skills ensure accurate order fulfillment, satisfied customers, and smooth store operations in a fast-paced retail environment.

What are some common challenges Auto Parts Associates face when assisting customers, and how can they be addressed?

Auto Parts Associates often encounter challenges such as identifying the correct part for a customer’s specific vehicle and managing a high volume of inquiries during peak hours. To address these, it’s important to develop strong product knowledge and familiarity with catalog systems, as well as effective communication skills to ask clarifying questions. Collaborating closely with team members and utilizing available reference materials can also help ensure customers receive accurate and timely assistance.

What does an Auto Parts Associate do?

An Auto Parts Associate helps customers find and purchase the correct auto parts and accessories for their vehicles. They provide product information, check inventory, process transactions, and may also assist with stocking shelves or managing returns. Strong customer service and knowledge of automotive components are important for this role. Auto Parts Associates often work in retail stores, dealerships, or auto supply shops.

What is the difference between Auto Parts Associate vs Auto Service Technician?

AspectAuto Parts AssociateAuto Service Technician
Required CredentialsHigh school diploma; some certifications like ASE optionalHigh school diploma; ASE certifications often required
Work EnvironmentRetail auto parts store, customer service focusAuto repair shop or dealership, hands-on repair work
Employer & Industry UsageAuto parts retailers, warehousesAuto repair shops, dealerships
Common Search & ComparisonCustomer service, parts knowledgeRepair skills, technical diagnostics

Auto Parts Associates primarily work in retail environments, assisting customers and managing inventory, while Auto Service Technicians perform vehicle repairs and diagnostics. Both roles require automotive knowledge, but Service Technicians focus more on technical repair skills, whereas Parts Associates emphasize customer service and parts management.

What are the most commonly searched types of Auto Parts jobs in Washington? The most popular types of Auto Parts jobs in Washington are:
What cities in Washington are hiring for Auto Parts Associate jobs? Cities in Washington with the most Auto Parts Associate job openings:
Auto Parts Associate

$20.40 - $32.60/hr

Full-time

PTO

Posted 14 days ago


CarMax rating

8.0

Company rating: 8.0 out of 10

Based on 365 frontline employees who took The Breakroom Quiz

27th of 712 rated retailers


Job description

7118 - Laurel - 8800 Freestate Dr, Laurel, Maryland, 20723

CarMax, the way your career should be! 

Position Overview

As an Auto Parts Associate at CarMax, you’ll be the backbone of our service department, ensuring technicians have the right parts to keep vehicles running smoothly. This role combines precision, efficiency, and customer care, making you an essential part of delivering an exceptional automotive experience. You’ll manage inventory, assist with part identification, and maintain compliance standards—all while providing outstanding customer service. If you thrive in a fast-paced environment and enjoy problem-solving, this is your opportunity to join a team that values integrity, innovation, and growth.

Why CarMax?

At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars – and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forward.

Role Responsibilities

  • Identify and provide accurate parts for internal and external customers to ensure timely vehicle service.
  • Receive, stock, and maintain inventory with precision, including cycle counts and proper stocking levels.
  • Process shipments and returns, including incorrect or defective parts, ensuring vendor compliance.
  • Control supplies to minimize waste and maintain cost efficiency.
  • Allocate parts using CarMax systems for seamless workflow and accurate documentation.
  • Deliver exceptional customer service through clear communication and problem-solving.
  • Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Required Qualifications

  • Ability to read, interpret, and record data accurately for inventory and transactions.
  • Intermediate PC skills, including spreadsheet proficiency.
  • Strong collaboration skills to work effectively across departments.
  • Ability to manage multiple tasks in a fast-paced environment.
  • Physical capability to lift up to 50 lbs and work on your feet for extended periods.
  • Effective verbal communication skills for customer and team interactions.
  • Completion of CarMax-provided training in all parts processes.

About CarMax

At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.

As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what’s next. Join us in creating a better future– for our company, our customers, and the communities we call home.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

The hourly rate for this position is:

$20.40 - $32.60

Benefits:

Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.

Associates that are considered full-time hourly or commission/incentive eligible:

  • To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company. 
  • For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday.  If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay. 

Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval. 

For more details about benefits, please visit our CarMax Benefits website.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.


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