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Auto Parts Associate Jobs in Ontario (NOW HIRING)

NAPA Auto Parts

Shipping / Receiving

Cobourg, ON

Our banners in this division include the renowned NAPA Auto Parts, Altrom/Auto-Camping, and NAPA/CMAX. We believe we don't just deliver car and heavy vehicle parts all around the country; we also ...

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Auto Parts Associate information

What does an auto parts associate do?

An Auto Parts Associate helps customers find and purchase the correct auto parts and accessories for their vehicles. They provide product information, check inventory, process transactions, and may also assist with stocking shelves or managing returns. Strong customer service and knowledge of automotive components are important for this role. Auto Parts Associates often work in retail stores, dealerships, or auto supply shops.

What are the key skills and qualifications needed to thrive as an auto parts associate?

To thrive as an Auto Parts Associate, you need a solid understanding of automotive parts, inventory management, and customer service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory databases, and parts catalog software like Epicor or NAPA PROLink is typically required. Strong communication skills, attention to detail, and the ability to work efficiently in a team help you excel in customer interactions and daily tasks. These skills ensure accurate order fulfillment, satisfied customers, and smooth store operations in a fast-paced retail environment.

What are some common challenges auto parts associates face when assisting customers, and how can they be addressed?

Auto Parts Associates often encounter challenges such as identifying the correct part for a customer’s specific vehicle and managing a high volume of inquiries during peak hours. To address these, it’s important to develop strong product knowledge and familiarity with catalog systems, as well as effective communication skills to ask clarifying questions. Collaborating closely with team members and utilizing available reference materials can also help ensure customers receive accurate and timely assistance.

What is the difference between Auto Parts Associate vs Auto Service Technician?

AspectAuto Parts AssociateAuto Service Technician
Required CredentialsHigh school diploma; some certifications like ASE optionalHigh school diploma; ASE certifications often required
Work EnvironmentRetail auto parts store, customer service focusAuto repair shop or dealership, hands-on repair work
Employer & Industry UsageAuto parts retailers, warehousesAuto repair shops, dealerships
Common Search & ComparisonCustomer service, parts knowledgeRepair skills, technical diagnostics

Auto Parts Associates primarily work in retail environments, assisting customers and managing inventory, while Auto Service Technicians perform vehicle repairs and diagnostics. Both roles require automotive knowledge, but Service Technicians focus more on technical repair skills, whereas Parts Associates emphasize customer service and parts management.

What are the most commonly searched types of Auto Parts jobs in Ontario?

The most popular types of Auto Parts jobs in Ontario are:

What are popular job titles related to Auto Parts Associate jobs in Ontario?

For Auto Parts Associate jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Auto Parts Associate jobs in Ontario look for?

The top searched job categories for Auto Parts Associate jobs in Ontario are:

What cities in Ontario are hiring for Auto Parts Associate jobs?

Cities in Ontario with the most Auto Parts Associate job openings:

Auto Parts Associate jobs near you

Shipping / Receiving

Cobourg, ON

NAPA Auto Parts
Retail • 10K+ employees
Learn more about NAPA Auto Partsexternal

Full-time

PTO

Posted 15 days ago

NAPA Auto Parts rating

6.2

Company rating: 6.2 out of 10

Based on 751 frontline employees who took The Breakroom Quiz

321st of 740 rated retailers

Job description

Company Description

Be part of a community of authentic, proud and trusted people

Our Auto Parts Division is the largest Canadian distribution network of automobile replacement parts. Our banners in this division include the renowned NAPA Auto Parts, Altrom/Auto-Camping, and NAPA/CMAX. We believe we don’t just deliver car and heavy vehicle parts all around the country; we also help keep Canadians moving forward. We have the experience and strength of our 100-year legacy and our 5000 colleagues have the desire to always do better for our customers. Send us your resume and join a people-centric company with a reputation of excellence. 

Job Description

Our Shipper-Receivers keep our stores organized to ensure orders can be prepared efficiently and safely.  They support store operations and are essential in providing quality service to our customers. This position pays between $18.60 and $20.90 per hour (depending on qualifications) plus benefits as of your first day, paid time off, and many other great benefits!  

In this key role, you will: 

  • Ensure accurate processing or incoming and outgoing orders; 
  • Load and unload customer orders; 
  • Match product with purchase and shipping documents;  
  • Sort and put away products; 
  • Problem solves in the event of incorrect products, shipments or mismatched information. 
Qualifications

To join our team, you need: 

  • Excellent customer service and communication skills;  
  • Ability to lift up to 50 lbs;  
  • Experience or knowledge of the aftermarket parts industry (asset).  

Additional Information

UAP is a diverse community that promotes inclusion and respect. The sum of our individual differences, experiences, knowledge, self-expression, unique capabilities and talents represents the richness of our culture. UAP is committed to employment equity and encourages applications from women, visible minorities and people with disabilities. By valuing a diverse workforce, we ensure that our hiring practices are fair and equitable.  

What NAPA Auto Parts employees say

Pay

Benefits

Hours and flexibility

Workplace

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About NAPA Auto Parts

Sourced by ZipRecruiter

At NAPA, we prioritize the well-being of our employees, believing that a healthy work-life balance is essential for achieving our goals. Join our team and become a part of a company that values its people. Our NAPA Auto Parts stores and Auto Care centers serve as a vital link, connecting professional automotive technicians, at-home mechanics, and everyday drivers with top-quality parts, accessories, and car care products. We ensure their vehicles and garage equipment perform safely and efficiently, instilling confidence as they hit the road. As a team passionate about both people and auto parts, NAPA Auto Parts offers a fulfilling and exciting career journey. Explore endless opportunities in our dynamic and people-focused company.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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