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Auto Insurance Jobs in Illinois (NOW HIRING)

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$43

How much do auto insurance jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for auto insurance in Illinois is $20.94, according to ZipRecruiter salary data. Most workers in this role earn between $13.29 and $25.31 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals in auto insurance?

One common challenge in auto insurance is effectively managing a high volume of claims or client inquiries while delivering prompt and accurate service. Professionals in this field often need to navigate complex policy details, stay current with changing regulations, and handle difficult conversations with customers experiencing loss or frustration. Additionally, adapting to new software systems and meeting performance metrics can require continuous learning. However, these challenges are balanced by opportunities to build strong client relationships, develop problem-solving skills, and advance into specialized or leadership roles within the insurance sector.

What are the key skills and qualifications needed to thrive in auto insurance?

To thrive in Auto Insurance, you need a thorough understanding of insurance products, risk assessment, and claims processing, typically supported by a relevant degree or industry certifications like a state insurance license. Familiarity with insurance management software, claims processing systems, and customer relationship management (CRM) tools is often required. Strong communication, problem-solving, and negotiation abilities help build trust with clients and effectively resolve claims. These skills are crucial for accurately assessing risk, providing excellent service, and ensuring customer satisfaction in a competitive industry.

What is an auto insurance job?

An Auto Insurance job typically involves assisting customers with purchasing, managing, and understanding their auto insurance policies. Professionals in this field may work as agents, underwriters, adjusters, or customer service representatives. Responsibilities can include selling policies, assessing risk, processing claims, and helping clients navigate coverage options. Strong communication, analytical skills, and knowledge of insurance regulations are essential for success in this role.

What are the most commonly searched types of Auto Insurance jobs in Illinois? The most popular types of Auto Insurance jobs in Illinois are:
What are popular job titles related to Auto Insurance jobs in Illinois? For Auto Insurance jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Auto Insurance jobs in Illinois look for? The top searched job categories for Auto Insurance jobs in Illinois are:
What cities in Illinois are hiring for Auto Insurance jobs? Cities in Illinois with the most Auto Insurance job openings:
Auto Insurance jobs near you
Infographic showing various Auto Insurance job openings in Illinois as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $43,558 per year, or $20.9 per hour.

Casualty Adjuster- Auto Insurance

AMERICAN FREEDOM INSURANCE

Mount Prospect, IL • On-site

$80K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Job description

Description:

American Freedom Insurance Company (AFIC) is a leader in the nonstandard automobile insurance industry. We are an expanding midsized, highly profitable company doing business in Illinois, Indiana, Pennsylvania, Tennessee, Texas, and with a license in Ohio. We are looking for a committed senior candidate to contribute their skills in a fast paced and growing organization. AFIC is a financially strong "A+" (Superior) AM Best and "A+" Better Business Bureau rated non-standard automobile insurer.


Responsibilities

  • Take full ownership of a diverse caseload of third-party automobile injury claims, proactively investigating, evaluating, negotiating, and resolving claims at all stages, including unrepresented, represented, early litigation, and time-sensitive policy limit demand cases.
  • Able to easily comprehend and apply policy language provisions, conditions and exclusions, incorporating knowledge of applicable state laws, judicial decisions and regulations
  • Responsible for an inventory of casualty claim files
  • Identify high-risk matters, maintain appropriate follow-up, and take timely action to mitigate unnecessary claim exposure, including legal, financial, and extra-contractual risk
  • Draft coverage position letters, denials or correspondence as needed
  • Manage claims to achieve fair and efficient timely resolutions while minimizing indemnity, defense, and claim expenses through effective investigation, evaluation, and negotiation
  • Able to work across teams in the claim department to collaborate and mentor personnel on coverage and liability concepts, driving accurate and timely decisions and settlement amounts
  • Identify process improvements to optimize business outcomes and increase efficiency
  • Assist in responding to attorney, regulatory, produce, vendor, and consumer inquiries
Requirements:
  • Minimum 5 years auto insurance casualty claim experience
  • Bachelor’s degree preferred
  • Spanish Speaking preferred
  • Advanced knowledge and proven success in the resolution of complex, severe-injury claims
  • Non-standard auto insurance experience preferred but not required - Tennessee experience a plus
  • Proficient and effective negotiation skills on complex claims
  • Attention to detail producing high quality work product
  • Able to critically think and offer practical solutions
  • Strong coverage and liability analysis skills
  • Knowledge of state laws and regulations relative to claim practices
  • Ability to solve problems and find solutions expeditiously
  • Understand concepts of court processes
  • Excellent oral and written communication skills
  • Proficiency with technology, primarily Microsoft Office – Word and Excel


Benefits: AFIC offers a competitive salary and a comprehensive benefits package to support you.


Competitive Salary: Rewarding your expertise and experience

Financial Security: 401K with up to a 6% company match

Health & Wellness: Choice of Blue Cross Blue Shield PPO, HMO, or HSA plans, Dental and Vision coverage, Access to telemedicine services

Growth/Stability: Over 12 consecutive years of profitable growth, confirmed by A+ Superior rating by A.M. Best

Work-Life Balance: Monday-Friday, 8 am-5 pm CST, with holiday pay and PTO

Employee Recognition: We celebrate work milestones to show appreciation for your contributions

Professional Growth: Paid training, state licensing reimbursement, and opportunities for advancement

Positive Culture: Enjoy our inclusive holiday events, employee referral bonuses, virtual team meetings, and more