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Auto Insurance Jobs in Chicago Heights, IL (NOW HIRING)

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Auto Insurance information

What is an auto insurance job?

An Auto Insurance job typically involves assisting customers with purchasing, managing, and understanding their auto insurance policies. Professionals in this field may work as agents, underwriters, adjusters, or customer service representatives. Responsibilities can include selling policies, assessing risk, processing claims, and helping clients navigate coverage options. Strong communication, analytical skills, and knowledge of insurance regulations are essential for success in this role.

What are the key skills and qualifications needed to thrive in auto insurance?

To thrive in Auto Insurance, you need a thorough understanding of insurance products, risk assessment, and claims processing, typically supported by a relevant degree or industry certifications like a state insurance license. Familiarity with insurance management software, claims processing systems, and customer relationship management (CRM) tools is often required. Strong communication, problem-solving, and negotiation abilities help build trust with clients and effectively resolve claims. These skills are crucial for accurately assessing risk, providing excellent service, and ensuring customer satisfaction in a competitive industry.

What are some common challenges faced by professionals in auto insurance?

One common challenge in auto insurance is effectively managing a high volume of claims or client inquiries while delivering prompt and accurate service. Professionals in this field often need to navigate complex policy details, stay current with changing regulations, and handle difficult conversations with customers experiencing loss or frustration. Additionally, adapting to new software systems and meeting performance metrics can require continuous learning. However, these challenges are balanced by opportunities to build strong client relationships, develop problem-solving skills, and advance into specialized or leadership roles within the insurance sector.

What job categories do people searching Auto Insurance jobs in Chicago Heights, IL look for?

The top searched job categories for Auto Insurance jobs in Chicago Heights, IL are:

What cities near Chicago Heights, IL are hiring for Auto Insurance jobs?

Cities near Chicago Heights, IL with the most Auto Insurance job openings:

Auto Insurance jobs near you
Infographic showing various Auto Insurance job openings in Chicago Heights, IL as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution.

Personal Lines Auto Insurance Underwriter

First Chicago Insurance

Chicago, IL

$16 - $30/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

First Chicago Insurance rating

5.7

Company rating: 5.7 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

294th of 309 rated insurance

Job description

We are adding to our Underwriting Team and seeking Personal Auto Underwriters and Underwriting Assistants!

Join the thrill of the insurance world at First Chicago Insurance Company! As a Personal Lines Auto Underwriter or Underwriting Assistant, you'll dive into the dynamic realm of risk assessment and customer service, where every decision you make impacts our customers' lives. Work closely with a vibrant team that thrives on innovation and excellence, all while enjoying our fun, high-performance culture.


What is a day in the life being a Personal Lines Auto Insurance Underwriter or Underwriting Assistant?

Working within the underwriting department, you can expect an engaging and fast-paced day-to-day routine. You'll start by reviewing applications and assessing risk profiles, ensuring each policy aligns with our customer-centric values. Collaboration is key, so be prepared to work closely with the underwriting team members, sharing insights and strategies to enhance our processes. You will also engage regularly with our policy holders, providing exceptional customer service by answering questions and clarifying policy details.


You'll also help maintain accurate documentation and ensure compliance with regulatory standards. Embrace the excitement of problem-solving as you navigate unique situations and contribute your ideas to improve our operations!


DUTIES & RESPONSIBILITIES:

  • Provide a high level of customer service by delivering timely responses to agents / policyholders on quotes, endorsements and renewals
  • Develop a basic understanding of coverage, exposures, rating plans and state requirements
  • Enter new business policies, endorsements and renewals
  • Order reports and assimilate information as required to support the underwriting process
  • Assist the Underwriting Unit as required for new business, endorsement and renewal processes
  • Work on special projects as directed
  • Prepare system output for mailing
  • Complete Financial Responsibility Filings
  • Underwriters will assist in training of new underwriting staff in system and daily underwriting processes

QUALIFICATIONS REQUIRED:

  • Underwriter candidates should have prior Auto Underwriting experience and Underwriting Assistant candidates should have prior customer service experience.
  • Excellent communication, interpersonal and organizational skills.
  • Ability to pass written examinations when required by state statutes to become a licensed Property and Casualty Agent.
  • Good typing/data entry skills (min. 30 wpm).

Preferred:

  • College degree or related industry experience
  • Property and Casualty Agency license
  • Ability to use on-line underwriting system

First Chicago Insurance Company provides a competitive benefits package for all full-time employees. Following are some of the perks First Chicago employees receive:

  • Competitive Salaries
  • Commitment to your Training & Development
  • Medical, Dental and Vision Reimbursement
  • Short Term Disability/Long Term Disability
  • Life Insurance
  • Flexible Spending Account
  • Telemedicine Benefit
  • 401(k) with a generous company match
  • Paid Time Off and Paid Holidays
  • Tuition Reimbursement
  • Wellness Program
  • Fun company sponsored events
  • And so much more!

Estimated Compensation Range: $16/hr.-$30/hr.*

*Published ranges are estimates. Offered compensation will be based on experience, skills, education, certifications, and geographic location.


What First Chicago Insurance employees say

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