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Auto Insurance Adjuster Jobs (NOW HIRING)

Why work here HDVI is building the industry defining commercial auto insurance company for the next ... About the Role As an HDVI Physical Damage Adjuster, you will work closely with HDVI's Claims and ...

Why work here HDVI is building the industry defining commercial auto insurance company for the next ... About the Role As an HDVI Physical Damage Adjuster, you will work closely with HDVI's Claims and ...

Our Insurance Professional role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month ...

Why work here HDVI is building the industry defining commercial auto insurance company for the next ... About the Role As an HDVI Physical Damage Adjuster, you will work closely with HDVI's Claims and ...

Our Insurance Professional role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month ...

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Auto Insurance Adjuster information

See salary details

$19.5K

$74.7K

$110.5K

How much do auto insurance adjuster jobs pay per year?

As of Jun 1, 2026, the average yearly pay for auto insurance adjuster in the United States is $74,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $100,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Auto Insurance Adjuster, and why are they important?

To thrive as an Auto Insurance Adjuster, you need a solid understanding of insurance policies, claims processing, and automotive repair, often supported by a relevant degree or claims adjusting license. Familiarity with claims management software, estimating tools like CCC One or Audatex, and proficiency in using digital documentation systems are typically required. Strong negotiation, problem-solving, and interpersonal communication skills help adjusters effectively resolve claims and work with policyholders, repair shops, and other stakeholders. These skills ensure accurate claim assessments, efficient settlements, and high customer satisfaction in a compliance-driven industry.

What does an auto insurance adjuster do?

An auto insurance adjuster investigates car accident claims to determine the extent of the insurance company's liability. They review police reports, inspect vehicle damage, interview involved parties, and assess repair costs. The adjuster works with policyholders, witnesses, and sometimes repair shops to gather information and negotiate settlements. Their main role is to ensure that claims are resolved fairly and according to the terms of the insurance policy.

Is it hard to become an insurance adjuster?

Becoming an auto insurance adjuster typically requires completing a licensing exam, which involves studying state-specific regulations and insurance principles. The process may also include gaining experience, passing background checks, and sometimes obtaining relevant certifications, making it moderately challenging depending on individual preparation and local requirements.

What is the difference between Auto Insurance Adjuster vs Claims Examiner?

AspectAuto Insurance AdjusterClaims Examiner
Required CredentialsHigh school diploma; licensing varies by state; insurance adjuster license often requiredHigh school diploma; some states require licensing or certification
Work EnvironmentField and office; inspecting vehicles, interviewing claimantsPrimarily office-based; reviewing claims and documentation
Employer & IndustryInsurance companies, independent adjusting firmsInsurance companies, third-party administrators

Auto Insurance Adjusters evaluate vehicle damage and determine claim payouts, often working in the field. Claims Examiners review and process insurance claims mainly in an office setting. While both roles involve insurance claims, adjusters focus on damage assessment, whereas examiners handle claim review and approval.

More about Auto Insurance Adjuster jobs
What cities are hiring for Auto Insurance Adjuster jobs? Cities with the most Auto Insurance Adjuster job openings:
What states have the most Auto Insurance Adjuster jobs? States with the most job openings for Auto Insurance Adjuster jobs include:
Infographic showing various Auto Insurance Adjuster job openings in the United States as of May 2026, with employment types broken down into 2% Internship, 7% Full Time, 77% Part Time, 1% Temporary, and 13% Contract. Highlights an 73% Physical, 1% Hybrid, and 26% Remote job distribution, with an average salary of $74,680 per year, or $35.9 per hour.
Personal Lines Adjuster I - Remote

Personal Lines Adjuster I - Remote

Southern Trust Insurance Company

Macon, GA โ€ข On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday


Job description

Summary

Under the direction of the Claims Director, the Personal Lines Adjuster I is responsible for investigating, evaluating, and resolving personal auto claims of low to moderate complexity. The adjuster ensures fair and timely claim resolution through strong coverage analysis, accurate damage assessment, and exceptional customer service. This position does not handle bodily injury or medical-related claims.

Essential Functions

Pursuant to Company business strategies and good faith claims practices:

  • Investigate assigned personal auto physical damage and homeowner property claims to determine coverage, cause of loss, and extent of damages.
  • Review and interpret personal lines policy forms and endorsements to confirm coverage applicability.
  • Obtain recorded statements, repair estimates, photos, and documentation needed to evaluate claims.
  • Coordinate inspections, appraisals, and repairs with vendors, independent adjusters, and repair facilities.
  • Evaluate estimates, determine depreciation, and negotiate settlements within authorized limits.
  • Identify potential subrogation or recovery opportunities and refer as appropriate.
  • Maintain detailed and accurate file documentation that supports claim decisions and complies with company standards.
  • Communicate promptly and professionally with insureds, agents, and vendors to ensure high-quality customer service.
  • Maintain compliance with state regulations, company procedures, and fair claims handling requirements.

Job Requirements, Knowledge, Skills and Abilities

  • High school diploma or equivalent required; Bachelorโ€™s degree in a related field preferred.
  • Minimum of two (2) years of experience handling personal auto claims.
  • Strong understanding of insurance coverage interpretation, estimating principles, and claim file documentation.
  • Excellent verbal and written communication skills, including negotiation and conflict resolution.
  • Proficiency with Microsoft Office and claims management systems.
  • Strong organizational skills with the ability to manage multiple files in a fast-paced environment.
  • Must be available to work during disaster or catastrophe situations (including nights/weekends) as required.
  • Holds a Georgia Adjusters License or must acquire license within six months of employment.
  • Proficiency in Microsoft Office and claims management systems.

Desired Knowledge, Skills and Abilities

  • Knowledge of personal lines insurance policies.
  • Familiarity with estimating systems and vendor networks for auto claims.
  • Understanding of auto body materials, repair methods, and vehicle repair processes.
  • Awareness of subrogation, salvage, and recovery procedures.

Compensation

  • Commensurate with experience
  • Performance-based incentives

Benefits Package

  • 401(k) company match up to 6% eligible upon hire
  • Medical, dental & vision, including company paid Life insurance and long-term disability
  • Health care flexible spending accounts
  • Paid time off
  • Parental & family leave; military leave & pay
  • Employee Referral Incentive
  • Career Development & Continuing Education Assistance

Physical Conditions/Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.