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Auto Insurance Adjuster Jobs in Massachusetts (NOW HIRING)

GEICO

Auto Damage Adjuster (Field)

Boston, MA · On-site +1

... auto insurers in the United States. When you join our company, we want you to feel valued ... Experienced Auto Damage Adjuster- Boston, MA " *Starting pay rate varies based upon position and ...

Geico

Auto Damage Adjuster (Field)

Boston, MA

... auto insurers in the United States. When you join our company, we want you to feel valued ... Experienced Auto Damage Adjuster- Boston, MA " *Starting pay rate varies based upon position and ...

thg

Auto PD - Adjuster Service Claims

Worcester, MA · Hybrid

$49K - $64K/yr

Our Claims team is currently seeking an Auto PD Adjuster - Service Claims. This is a full-time, ... Knowledge of insurance products, processes, and relevant laws. * Learn and handle negotiations ...

OnDek Solutions

Associate Auto Adjuster

Worcester, MA · Hybrid

$23 - $24/hr

We are actively hiring Associate Adjusters to join a premier, nationally recognized Property & Casualty insurance provider on their Level One Auto claims team. Recognized as a top national employer ...

OnDek Solutions

Associate Auto Adjuster

Worcester, MA · Hybrid

$23 - $24/hr

We are actively hiring Associate Adjusters to join a premier, nationally recognized Property & Casualty insurance provider on their Level One Auto claims team. Recognized as a top national employer ...

OnDek Solutions

Associate Auto Adjuster

Worcester, MA · On-site

$24/hr

We are actively hiring Associate Adjusters to join a premier, nationally recognized Property & Casualty insurance provider on their Level One Auto claims team. Recognized as a top national employer ...

OnDek Solutions

Associate Auto Adjuster

Worcester, MA · On-site

$24/hr

We are actively hiring Associate Adjusters to join a premier, nationally recognized Property & Casualty insurance provider on their Level One Auto claims team. Recognized as a top national employer ...

OnDek Solutions

Associate Auto Adjuster

Worcester, MA · Hybrid

$23 - $24/hr

We are actively hiring Associate Adjusters to join a premier, nationally recognized Property & Casualty insurance provider on their Level One Auto claims team. Recognized as a top national employer ...

OnDek Solutions

Associate Auto Adjuster

Worcester, MA · On-site

$24/hr

We are actively hiring Associate Adjusters to join a premier, nationally recognized Property & Casualty insurance provider on their Level One Auto claims team. Recognized as a top national employer ...

OnDek Solutions

Associate Auto Adjuster

Worcester, MA · On-site

$24/hr

We are actively hiring Associate Adjusters to join a premier, nationally recognized Property & Casualty insurance provider on their Level One Auto claims team. Recognized as a top national employer ...

OnDek Solutions

Associate Auto Adjuster

Worcester, MA · Hybrid

$23 - $24/hr

We are actively hiring Associate Adjusters to join a premier, nationally recognized Property & Casualty insurance provider on their Level One Auto claims team. Recognized as a top national employer ...

OnDek Solutions

Associate Auto Adjuster

Worcester, MA · Hybrid

$23 - $24/hr

We are actively hiring Associate Adjusters to join a premier, nationally recognized Property & Casualty insurance provider on their Level One Auto claims team. Recognized as a top national employer ...

OnDek Solutions

Associate Auto Adjuster

Worcester, MA · On-site

$24/hr

We are actively hiring Associate Adjusters to join a premier, nationally recognized Property & Casualty insurance provider on their Level One Auto claims team. Recognized as a top national employer ...

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Showing results 1-20

All JobsAuto Insurance Adjuster JobsAuto Insurance Adjuster Jobs in Massachusetts

Auto Insurance Adjuster information

See Massachusetts salary details

$21.3K

$81.6K

$120.7K

How much do auto insurance adjuster jobs pay per year?

As of Aug 15, 2026, the average yearly pay for auto insurance adjuster in Massachusetts is $81,559.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,400.00 and $109,200.00 per year, depending on experience, location, and employer.

Is it hard to become an auto insurance adjuster?

Becoming an auto insurance adjuster typically requires completing a licensing exam, which involves studying insurance policies, laws, and claims processes. The difficulty varies depending on prior knowledge and preparation, but most candidates find the process manageable with dedicated study and training. Strong analytical skills and attention to detail are important for success in this role.

What does an auto insurance adjuster do?

An auto insurance adjuster investigates car accident claims to determine the extent of the insurance company's liability. They review police reports, inspect vehicle damage, interview involved parties, and assess repair costs. The adjuster works with policyholders, witnesses, and sometimes repair shops to gather information and negotiate settlements. Their main role is to ensure that claims are resolved fairly and according to the terms of the insurance policy.

Which auto insurance adjuster makes the most money?

Senior auto insurance adjusters with extensive experience, specialized skills, or certifications tend to earn the highest salaries in the field. Adjusters working for large companies or in high-cost-of-living areas generally have higher earning potential, especially those handling complex or high-value claims.

Are auto insurance adjusters in demand?

Auto insurance adjusters are in steady demand due to the ongoing need for claims processing in the insurance industry. Employment for this role is expected to grow as auto accidents and insurance claims continue to occur, and adjusters with strong communication and technical skills are particularly sought after.

What are the key skills and qualifications needed to thrive as an auto insurance adjuster, and why are they important?

To thrive as an Auto Insurance Adjuster, you need a solid understanding of insurance policies, claims processing, and automotive repair, often supported by a relevant degree or claims adjusting license. Familiarity with claims management software, estimating tools like CCC One or Audatex, and proficiency in using digital documentation systems are typically required. Strong negotiation, problem-solving, and interpersonal communication skills help adjusters effectively resolve claims and work with policyholders, repair shops, and other stakeholders. These skills ensure accurate claim assessments, efficient settlements, and high customer satisfaction in a compliance-driven industry.

Is an auto insurance adjuster a good career?

An auto insurance adjuster is a professional who evaluates insurance claims related to vehicle accidents and damages. The role typically requires strong communication, attention to detail, and knowledge of insurance policies, with opportunities for advancement and certification. It can be a stable career with a steady demand in the insurance industry.

What is the difference between Auto Insurance Adjuster vs Claims Examiner?

AspectAuto Insurance AdjusterClaims Examiner
Required CredentialsHigh school diploma; licensing varies by state; insurance adjuster license often requiredHigh school diploma; some states require licensing or certification
Work EnvironmentField and office; inspecting vehicles, interviewing claimantsPrimarily office-based; reviewing claims and documentation
Employer & IndustryInsurance companies, independent adjusting firmsInsurance companies, third-party administrators

Auto Insurance Adjusters evaluate vehicle damage and determine claim payouts, often working in the field. Claims Examiners review and process insurance claims mainly in an office setting. While both roles involve insurance claims, adjusters focus on damage assessment, whereas examiners handle claim review and approval.

Auto Insurance Adjuster jobs near you
Infographic showing various Auto Insurance Adjuster job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $81,559 per year, or $39.2 per hour.

Commercial Auto Adjuster

SAFETY INSURANCE COMPANY

Boston, MA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Safety Insurance rating

7.8

Company rating: 7.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

193rd of 308 rated insurance

Job description

Safety Insurance is proud to be one of the leading property and casualty insurance providers in Massachusetts. We are committed to supporting independent agents and their customers through our unwavering dedication to excellence. Our success is built on a simple philosophy: deliver the highest quality insurance products at competitive rates while providing exceptional service at every step.

At Safety Insurance, we don't just offer jobs - we offer careers that are challenging, fulfilling, and designed to grow with you.

Our people are our greatest asset. A diverse workforce makes us stronger, more innovative, and better equipped to serve our customers. At Safety, we empower our employees to be their best by fostering an inclusive environment and offering resources that support their careers, education, and families. We also understand the importance of work-life balance. That's why we offer hybrid work options, flexible schedules, and a 37.5-hour workweek. Conveniently located in the heart of Boston's financial district, our downtown office is a positive space where employees can stay connected to both each other and the pulse of the city.

Safety's benefits go beyond the basics. In addition to competitive salaries, our comprehensive benefits package includes:

  • Medical, vision, and dental insurance

  • 3 weeks accrued PTO

  • 100% matching 401(k) retirement plan

  • 100% tuition reimbursement

  • Free on-site fitness center

  • Complimentary coffee and breakfast service

  • ...and much more!

Join Safety Insurance and discover a career that's built to support your success - both personally and professionally.

Job Summary

This position adjusts physical damage only claims for business and private passenger auto policies. The adjuster sets up the claim, investigates the accident or loss, determines coverage applicability or exclusions, makes a liability and deductible decision, applies the appropriate surcharge when applicable and processes payments of both direct and subrogation claims.

Responsibilities

  • Set up claims from information received via fax, mail or phone call from our agent, insured, claimant or other person

  • Determine and apply coverage and limits.

  • Gather information from witnesses, claimants and insureds to assess coverage, liability and damages.

  • Handle private passenger and commercial auto claims. Identify bailment and subrogation opportunities.

  • Make liability and deductible decisions and process payments.

  • Fosters and maintain relationships with agents and policyholders through effective communication and excellent customer service skills.

  • Resolve claim issues with insureds, claimants and attorneys.

  • Apply accurate jurisdictional Standards of Fault and appropriate negligence statutes to establish liability.

  • Judiciously utilize vendors to assist with investigations, when necessary.

  • Identify the at-fault party, his/her insurance carrier, if any, and negotiate adverse subrogation claims.

  • Perform other duties as required.

  • College degree or commensurate experience required.
  • 2+ years of experience handling personal and commercial auto claims preferred.
  • Demonstrated success handling auto claims.
  • Licensed in New England states preferred.
  • Superior organizational skills and attention to detail required.
  • Customer service experience required.
  • Excellent communication skills required.
  • Ability to work cooperatively within a team environment.

What Safety Insurance employees say

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